Summary
As a Management and Program Analyst you will serve as a Regional Program Manager for Rent Bill Management (RBM) and will be responsible for the integrity of key financial, billing, and customer data.
Location of position:
GSA Pacific Rim Region, Public Buildings Service (PBS), San Francisco, CA.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
This job is open to
Clarification from the agency
Your application will be considered if you are a:
• GSA employee Pacific Rim Region 9 PBS
• GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP)
You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
Duties
- Manages assigned PBS program management/analysis responsibilities and activities, with a view towards linking PBS program goals and objectives to long range and short range goals. Participates with other Division employees in the development of automated information and tracking systems, establishes long range data management / data accuracy objectives and program goals and monitors, measures and results.
- As a senior program analyst and data management expert for the Service, the incumbent also serves as a highly technical consultant with extensive data management knowledge and may be called in to address and resolve highly sensitive and/or precedent setting program issues and questions.
- Serves as an advisor to senior PBS management on all aspects of data and information management related to RBM program execution and administration. At the request of the Division Director or Branch Manager, reviews and comments on significant policy issues, process changes, etc. and serves as a technical expert in evaluating draft proposals and procedures planned changes to RBM and/or implementation issues affecting the Pacific Rim Region.
- Develops the Divisions strategic plans, establishing performance links to recurring budget requirements; identifies revised performance measures and reports on results achieved. Works with other budget and program analysts on staff and in other PBS Divisions to analyze data and track trends in financial performance, operating accounts, rental space, income/expense initiatives etc. Establishes strategic goals for the PMD and recommends items for incorporation to PBS corporate strategic goals.
- Provides technical advice and staff assistance to other GSA/PBS employees for the RBM program. Ensures that established program goals, procedures and concerns are sufficiently accounted for in terms of current PBS operations and long range plans. Provides technical assistance to managers and support personnel in the areas of system maintenance and integrity of the data input, inter-relationships of space management, budget data and procedures, and income and expense analysis. Advises other programmatic requirements. Maintains current information regarding all systems and tool upgrades., enhancements, and changes in operating procedures and ensures all affected are trained and fully informed in new or revised procedures.
- Acts as regional liaison to the National RBM contractor and the National Rent Billing Office on any issues relating to occupancy agreement (OA) finalizations. Deciphers issues on discrepancies between source documents and OAs and communicates regional position to National RBM contractor to accurately finalize OAs. Prepares correspondence in response to inquiries or requests for additional information regarding programs or procedures from GSA National offices, tenant agencies or other groups.
Requirements
Conditions of Employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility requirements within 30 days of the closing date.
- Meet time-in-grade within 30 days of the closing date, if applicable
- Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace corps, Americorps), we encourage you to include this experience on your resume.
For a brief video on How to Create a Federal Resume, click here.
The GS-13 salary range starts at $128,717 per year.
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience utilizing qualitative and quantitative data to perform performance measurement, strategic and business planning, resource allocation, and/or, organizational restructuring. Experience also includes making recommendations to improve operational efficiency and effectiveness of administrative processes and systems.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
• Health insurance (choose from a wide range of plans)
• Life insurance coverage with several options
• Sick leave and vacation time, including 11 paid holidays per year
• Thrift Savings Plan (similar to a 401(k) plan)
• Flexible work schedules
• Transit and child care subsidies
• Flexible spending accounts
• Long-term care insurance
• Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
- Mastery of program analysis, management and evaluation methodologies, including the organizational theories and research principles necessary to perform broad, far-reaching studies impacting regional and agency operations.
- Knowledge of qualitative and quantitative techniques to analyze the effectiveness and efficiency of assigned programs, specifically management objectives and issues relevant to organizational goals.
- Knowledge of agency organization, programs, mission and functions in order to apply analytical and evaluative methods to issues concerning the efficiency and effectiveness of program operations or functions.
- Ability to identify problem areas, conduct extensive research, evaluate complex technical data, and make decisions or recommendations of a highly critical nature.
- Knowledge of Government and agency regulations, policies; including but not limited to the PBS Pricing Desk Guide (PDG), processes and procedures, including Federal Laws and regulations, Executive Orders and agency directives pertaining to the designated program areas.
- Skill in interpersonal relations and in written and oral communications required to explain and negotiate requirements and/or implementation of program initiatives; ability to present findings and conduct formal meetings in a concise and professional manner.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority. You may preview questions for this vacancy.
Required Documents
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
GSA OIG Employees: Submit latest SF 50 (other than award SF 50)
If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
Current or Former Political Appointees: Submit SF-50.
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Next steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come onboard, you will be given a final offer, which is typically within 40 days after the announcement closes.
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
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