Duties
FG-9 Level Duties: Conduct analytical administrative, programmatic and management studies/projects of processes, procedures, methods in identification, consideration, resolution of issues or problems of a procedural or factual nature. Conduct studies, analyses and surveys of programmatic, administrative & management methods, processes/procedures to resolve issues/problems of a procedural or factual nature. Consolidates detailed operational data, provides programmatic reports required by the Service Units to enhance their ability to manage their programs and meet goals.
Assist in development of procedures for establishing, operating, assessing the effectiveness of administrative programs. Monitors/tracks programmatic management actions/reports for completeness and responsiveness to guidance, brought to the attention of the supervisor or appropriate manager. Recommend changes/solutions to routine procedural problems. Utilizes/updates database management information systems. To support program activities of this position: Provides advice and guidance on internal policies and procedures in order to meet organizational goals and objectives, e.g. Travel and GOV Policy, Personal Property Management.
Conducts detailed analysis of administrative programs for compliance, provides policy/guidance and conducts
training for Travel policy, GOV tracking, Trans Benefits, and Personal Property Management tracking in the FRAMES system. Other duties may include assisting with Field Spares Inventory, Asset Marking System quality assurance, policy, guidance, and training. Represents the Service Center as a point of contact to provide advice and counsel for responsible program areas in the Service Area. Review/analyze management/program directives/instructions from higher level offices for consistency, reporting requirements/background information. Assists with review/presentation of document/reports on variety of issues, makes recommendations on appropriate courses of action for routine procedural activities. Drafts briefing materials, reports and similar documents for use as background by the supervisor, or presentation to senior management on various administrative/management policy, or operational matters. Performs other duties as assigned.
FG-11 Level Duties, in addition to the duties listed above: Provides analysis of assigned programs/ management functions and identifies actual or potential problem areas, trends, accomplishments, issues and practices. Manage program components to achieve its strategic benefits and objectives. Tracks, analyzes and develops reports supporting program initiatives. Develops new and innovative approaches to accomplish work and provide enhanced services to meet program goals. To support program activities this position provides advice and guidance on internal policies and procedures in order to meet organizational goals and objectives, e.g. Travel and GOV Policy, Personal Property Management.
Evaluates programs, develops and conducts briefings and training sessions to ensure that managers and field points of contact fully understand roles and responsibilities. Provides programmatic reports required by the Service Units to enhance their ability to manage their programs and meet goals. Acts as liaison with HQ Program Offices, Travel Policy Program Office, Travel Helpdesk OKC, Western Logistics Service Area and the Logistics Center in OKC, in support of the field as necessary. Performs other duties as assigned.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Interviews may be conducted.
Qualifications
To qualify for this position at the FG-9 Level, applicants must have at least 52 weeks of specialized experience at the next lower grade level of FV-E or FG/GS-7 that equipped the applicant with the necessary knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes: Conducting program analysis; collecting, integrating and organizing data, preparing reports and making recommendations to improve business processes. Knowledge of FAA policies and regulations, and familiar with Travel Management and Personal Property policies. Experience reviewing new or proposed policy changes and providing interpretive guidance, including preparation of briefings. Experience using a variety of automated data analysis and program/project management tools, which may include Advanced Microsoft (MS), Excel, Access database, MS PowerPoint, and Tableau.
To qualify for this position at the FG-11 Level, applicants must have at least 52 weeks of specialized experience at the next lower grade level of FV-F or FG/GS-9 that equipped the applicant with the necessary knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes: Conducting program analysis; collecting, integrating and organizing data, preparing reports and making recommendations to improve overall organizational performance. Knowledgeable of FAA policy and regulations, and experience with Travel Management and Personal Property policy and guidance. Experience reviewing new or proposed policy changes to determine program or organizational impacts, and provide interpretive guidance including any process changes and preparation of briefings. Experience using a variety of automated data analysis and program/project management tools, which include Advanced Microsoft (MS), Excel, Access database, MS PowerPoint, SharePoint and Tableau.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Education
Applicants can qualify based on substituting education for experience. At the FG-9 level, applicants can substitute a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree.
At the FG-11 level, applicants can substitute successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Applicants can qualify based on a combination of education and work experience. If you are qualifying based on education, your application must show the number of credit hours completed and any degree(s) earned and you must upload or fax your transcripts. Please see Required Documents section for fax information.
To qualify based on education; you MUST upload or fax a copy of transcripts at time of application. The transcript must be received on or before the closing date of the announcement. If selected, official transcripts will be required prior to employment. Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Transcripts can be uploaded via the USAJOBS site with your application, or faxed to 206-231-4150. Be sure to include the Vacancy Announcement # on each faxed page.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. veterans' documentation, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to (206) 231-4150 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth. In addition to the online resume, please submit most recent Standard Form 50 (SF-50) - Notification of Personnel to verify current position of record. (EXCLUDES Monetary/Time Off Awards which do not display Occupational Series, Salary or Career Level/Pay Band).
Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are a current or former Federal employee (including a current FAA employee), you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link:
https://www.archives.gov/st-louis/opf.
Expanded Veterans Hiring Opportunity (EVHO) are preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO,
MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.Please ensure EACH work history includes ALL of the following information:- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to:
USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on
Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.