Management and Program Assistant Job in Jacksonville, FL

Vacancy No. ASO-ATO-25-004R-93863 Department Federal Aviation Administration
Salary $53,259.00 to $79,892.00 Grade F to F
Perm/Temp Permanent FT/PT Full-time
Open Date 12/23/2024 Close Date 1/13/2025
Job Link Apply Online Who may apply Public
Locations:
Jacksonville, FL


Summary

Position is a Management and Program Assistant within ATO, Air Traffic Services. Assignments will support managers, staff, and other employees in day-to-day operations. Performs a combination of routine multiple and varying administrative tasks in support of agency administrative programs, policies, and procedures. Assists managers, support staff, and other employees in day-to-day operations.

Duties

Applies experience and advanced knowledge to plan and perform administrative assignments with a broad understanding of how administrative assignment contribute to organizational activities. Specialized assignments include the following: Initiates requests for personnel actions and other documents required to fill vacancies and effect other personnel actions (promotions, details, resignations, certification, etc.) Coordinates questions with the servicing HR office regarding personnel actions, routine discrepancies, and missing/vague guidance. Maintains and updates organizational systems to ensure accurate account of staff levels, employee position assignments and employee status. Collects, compiles and formats historical and trending financial information to contribute to the preparation and submission of budget requirements. Modifies and maintains automated systems for tracking obligation and expenditures of funds throughout the execution phase of the annual operating budget cycle. Initiates or reviews procurement requests for equipment and other items as needed. Ensures justification of requested items meet criteria for expenditures. Ensures effective management and internal controls of assigned agency property through periodic inventories in accordance with agency guidelines. Performs time and attendance duties for large groups of employees with varying and/or frequently changing working times, shifts, schedules, premium pay entitlements, pay systems, position tenure, and/or collective bargaining unit differences. Utilizes travel system to initiate, complete, review and validate travel authorizations and vouchers to ensure compliance with governing guidelines. Ensures compliance with facility, regional, and service area facility security guidelines and policies governing the issuance of keys, parking decals, identification badges, proximity cards, and other access credentials for FAA employees, contract employees and visitors. Independently uses a variety of software to prepare narrative and statistical reports, graphs, and charts. Accomplishes work under the general supervision of a manager and minimal oversight of team lead or higher-level professional. Demonstrates considerable independence in planning time, and coordinates only as needed with a manager or more experienced employee to prioritize assignments and use assigned resources. Established policies/procedures provide guidance for most assignments, but allow some discretion for the employee to select the most appropriate approaches) or to recommend new approaches. Resolves most problems and work issues without the assistance of a manager or more experienced employee. Identifies and informs managers and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Provides guidance to lower support staff members for handling routine problems and issues. Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities. Completed work is compliant and accepted without significant changes. Work impacts the effectiveness and efficiency of administrative services provided to facilities geographically dispersed through a district. The workforce and the organization rely heavily upon this position for accuracy and timeliness in the completion of assigned tasks. Work activities typically support multiple projects/programs and contribute to the objectives of one or more organizational units and/or major subdivisions. Contacts are typically internal and external.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.

Qualifications

To qualify for this position you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-E, FG/GS-7-8. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in, or related to, the position to be filled.

Specialized experience includes, experience compiling, tracking, and providing support for a variety of programs such as purchases, inventory, and tracking budget expenditures. Experience providing computer assistance support, scheduling meetings, managing time and attendance, and travel administration.

Qualification requirements must be met by closing date of this vacancy announcement.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA or Other Factors, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA's listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Education

Education is not qualifying at this level.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, Veterans' Recruitment Appointment, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

Limited travel will be expected in this position.

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Applicants must apply on-line to receive consideration for this vacancy announcement.

You may be asked to verify information on your application for employment with the FAA. FAA's CORE COMPENSATION PLAN This position is covered by the FAA Core Compensation Plan. Additional information is available on the FAA website at: http://employees.faa.gov/employee_services/pay_perf/pay/core_comp_plan/.

Links to Important Information: Locality Pay, COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Supporting documentation must be submitted by either uploading as an attachment through USAJOBS or by faxing to 404-305-5401 by 11:59PM EST on or before the closing date of the vacancy announcement. Emailed documentation cannot be accepted. Applicants who do not submit supporting documentation for eligibility will not be considered. Documentation will not be accepted after the closing date.



All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

Forms:
  • SF-15  : Application for 10-Point Veteran Preference

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

If you are requesting consideration for any of the special hiring authorities, you must submit the following documentation: 30% or More Disabled Veteran Program: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred), and supporting documentation as required by form SF-15 such as an official statement, dated 1991 or later, from the Department of Veterans Affairs or from branch of the Armed Forces certifying to the present existence of the veteran's service-connected disability. Veterans' Recruitment Appointment: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred). Applicants claiming 10-point preference must provide supporting documentation as required by form SF-15 such as, an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the present existence of the veteran's service-connected disability before preference is awarded. Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that: -May be a letter or other documentation on official stationery/letterhead with an official signature. -Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in 5 CFR Section 213.3102(u). -Does not need to detail the specific disability, medical history, or need for accommodation.


You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Angie Price
Phone
1 (404) 305-5352
Fax
1 (404) 305-5401
Email
Angela.price@faa.gov
Address
Federal Aviation Administration
ASO Regional HR Services Branch
1701 Columbia Avenue
AHF-S510
College Park, GA 30337
US
Learn more about this agency

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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