Materials Handler Job in Johnson City, TN

Vacancy No. CBTG-12755775-25-DW Department Veterans Health Administration
Salary $21.70 to $25.31 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 6/27/2025 Close Date 7/9/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Johnson City, TN


Summary

The primary purpose of the position involves receiving, storing, distributing, taking inventory and creating orders for foods, beverages, supplements, and supplies. Additionally, this position is responsible for the cooking and preparation of regular and special diet foods for the patients in any of our food service locations and operation a motor vehicle to deliver foods and supplies to service locations and for routine maintenance trips.

This job is open to

Clarification from the agency

Open to Current, Permanent employees of the James H. Quillen VA Medical Center and its associated outpatient clinics ONLY.

Duties

Duties include but are not limited to:

  • Ingredient Control/Inventory Management
    • Incumbent performs duties that require proficiency in special procedures and a broad knowledge of service operations, such as patient tray service, including delivery system unit operation, motor vehicle operation, dishwashing, and refrigerated/freezer storage.
    • Responsible for entering Subsistence Prime Vendor orders using appropriate websites, which are reviewed and submitted by an ordering official. Creates updates order guides to standardize ordering processes. Collaborates with NFS management team to review and adjust bread and milk deliveries/contracts.
    • Responsible for the proper receipt, inspection, storage and safety of all subsistence and supplies. Receives and stores all products delivered to the service. Accepts receipts of subsistence deliveries from all vendors. Ensures that subsistence is received in a safe and sanitary manner, and that accurate quantities are received and added into inventory appropriately. Inspects all incoming shipments for obvious spoilage or damage according to Hazard Analysis and Critical Control Points (HACCP) and FDA Food Code guidelines. Checks for product delivery shortages and/or overages. Verifies weights of delivered goods, when appropriate. Screens and identifies shipping and receiving documents for discrepancies.
    • Documents findings that require corrective action. Initiates and records corrective action for any delinquencies/deficiencies. Acts as a representative of the service in communications with vendors to correct these issues.
    • Stores all subsistence and expendable supplies according to service policy. Selects storage location, and labels, dates and rotates stock using First In/First Out (FIFO) methodology. Makes sound decisions in moving stock and has full responsibility of stock areas. Maintains clean and orderly storage areas always. Communicates to appropriate team members when stock items are low, close to expiration dates, or show signs of damage. Conducts quality assurance assignments as needed.
    • Assists in usage control through ensuring distribution is in accordance with quantities requested/required.
    • Assists in the development of plans to designate or change storage space, storage location, organization and arrangement of stock, and the identification of high and low usage items.
    • Completes inventory of all frozen/refrigerated foods, other subsistence items and operating supplies.
    • Uses productions forms, recipes, menus, oral, and written instructions to determine type and quantity of ingredients and food items to issue and/or deliver products to various production or service locations.
    • Process and verifies receiving reports or invoices in accordance with guidance from Food Production Supervisor.
    • Performs duties that require proficiency in special procedures and a broad knowledge of service operations, such as food preparation, dishwashing, dry and refrigerated storage, and foods and beverage serving.
    • Knowledge of inventory procedures; stock rotation; and ability to assemble, label, and distribute bulk nourishments and tube feedings to ward kitchens and/or nursing stations.
    • Utilizes printed and electronic files containing sensitive information and is responsible for protecting that information from unauthorized release or from loss, alteration, or unauthorized deletion. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, etc.
  • Motor Vehicle Operator
    • Incumbent is responsible for driving GSA-owned vehicles for delivering products to service locations.
    • Incumbent is required to drive local city and interstate highways for supplies and equipment.
      Incumbent is responsible for maintaining the proper sanitation and maintenance for the 1 ½ ton delivery truck.
  • Cook
    • Working alone or with instructions from the Food Production Supervisor, or higher-level employee, perform a full range of simple cooking by preparing and cooking items following Cook-Serve production style. Prepares and cooks a variety of menu items including regular and special diet entrees, modified textures and dessert items.
    • Incumbent prepares several menu items to be sure that all items are ready for service to meet established schedules. This includes modified diet items when one item is cooked a variety of ways.
    • Prepares and cooks items such as pancakes, sausage, eggs, hamburgers, fresh or canned vegetables, frozen hash browns, fish fillets, chicken nuggets and pizza. Also prepares and cooks pureed diet foods such as peas and spinach.

Work Schedule: Monday through Friday 5:00 am to 1:30 pm
Position Description Title/PD#: Materials Handler/PD604650
Critical Skills Incentive (CSI): Not Approved
Relocation/Recruitment Incentives: Not authorized

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary/trial period
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Position requires current, active, unrestriced driver's license.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2025.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
  • Ability to Do the Work of the Position without More Than Normal Supervision
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Materials
  • Technical Practices
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements/Working Conditions: Work requires constant lifting and moving heavy objects from moderate (45 pounds) to heavy
(60 pounds); bending and stooping, twisting, reaching; constant walking up and down stairs and on inclined and uneven surfaces, standing; pushing food conveyors, carts; pallet jack and other equipment that may weigh up to 600 pounds. The incumbent is subject to pressure in completing assignments in accordance with a close time schedule. May be required to operate EZ Go Carts or Golf Cart type vehicles to pull food carts or transport other items.

Performance of food service portion of assignment in the kitchen area is often uncomfortable, hot and/or cold and noisy. Incumbent is exposed to minor cuts, bruises, burns or scalds. There is danger of slipping on floors which are wet from mopping or spillage. Exposed to temperature extremes in kitchen areas, walk-in refrigerators and freezers. Incumbent is routinely exposed to chemicals used for sanitation in food service areas.

The work requires that employee be outside and drive in all types of weather conditions. There are many times during the winter that the incumbent will be required to drive trucks in deep snow and on icy streets. Under these conditions' driver is exposed to dirt and fumes, gas, oil and to the possibility of accidents while driving or from falling objects when loading and unloading vehicle.

Education

This job does not have an education qualification requirement.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action



The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/09/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12755775.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Agency contact information

David Wiseman
Address
James H Quillen VA Medical Center
Corner of Lamont Street and Veterans Way
Mountain Home, TN 37684
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.