Duties
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Duties include, but are not limited to:
- Acting in the absence of the section chief or Deputy Service Chief. Assist to perform non-clinical administrative duties, drafting policy for medical center memoranda; certifying officer for documents.
- Ensuring that appropriate legal, regulatory, and policy requirements are met. Processes administrative issues. Assists with computer issues. Providing administrative authority, guidance, and decision making concerning administrative matters, orientation and technical advice. Assisting medical center staff with medically related problems. Intervening with problems regarding patient activity, directing and advising clinical staff of appropriate administrative action. Observing, evaluating, and coordinating administrative activities.
- Acting on behalf of Director to initiate needed immediate administrative action. Assuming control of communications and notifications in event of local and civil disasters. Participating in Health Care System (HCS) incident command planning committees and emergency management training drills. Assisting in responding to emergencies, determining priorities and nature of action to be taken; authorizing services, supplies, and personnel; notifies authorities. Implementing search plan for missing patients. Initiating prearranged call tree, or calling in all necessary employees on an overtime basis for emergent needs.
- Responding to non-routine patient condition and other inquiries. Overseeing determination of applicants' eligibility. Determining release of data from patients' records. Functioning as Patient Representative. Referring requests from media for to public affairs official, providing administrative guidance and advice to clinical staff concerning administrative matters, performs administrative functions to release the remains of a deceased patient to the designated funeral home for proper burial.
- Establishing and maintaining liaison with Public Affairs Officer. Monitors official VA HCS social media profiles and alerts appropriate Medical Center personnel to any findings that need further attention.
- Administratively approving and coordinating tests and procedures which cannot be done at the VAMC, locating available resources and authorizing payment of services at community hospitals. Coordinating patient referrals and transfers to and from medical center from VA and non-VA medical facilities, and lodging required for eligible Veterans or family.
- Preparing daily Gains and Losses Sheet and other statistical reports.
- Ensuring that check-in processes are properly recorded, and dispositions occur timely.
- Responding to requests under Beneficiary Travel authorities and VA Veterans Transportation Service (VTS). Facilitating urgent transportation, acts as the subject matter expert on VA funded and non-VA funded transportation programs, eligibilities, and procedures.
- Coordinating with VA Crisis Line and Nurse Advice Line in assisting Veterans in emergent or crises situations.
- Maintaining Seriously Ill roster, notifying next-of-kin. Recording operative permits, and assisting physician in administrative matters. Providing compassionate and sympathetic explanation of death and burial benefits, autopsy and post-autopsy appearance to next- of-kin. Recording procedural, operative, autopsy, organ donation permits, and understanding Organ Donation Program and donation of bodies.
- Coordinating with VA Police, Compliance, Service Chief and/or Medical Center Director to investigate unusual incidents.
- Evaluating and managing flow of work, assigning daily tasks, planning monthly scheduling to ensure proper coverage.
- Managing supplies/ equipment, budget tracking, purchasing, and contract obligations, inventories and accounting. Reviewing annual inventory documents for accuracy.
- Conducting studies on operational processes, issue topics, or special projects, reviewing data and information for trends, problem areas, and making recommendations.
- After hours data assistance includes processing beneficiary travel claims, scanning enrollment applications into system, disposition of the registration of veterans, confirming veteran military discharge status.
Work Schedule: Every other weekend 12 hour shifts. Compressed schedule. Holidays and switching back and forth from second to third shift required.
Compressed/Flexible: Available
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Specialist
/PD99385S
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this
checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- Other (3)
- Performance Appraisal
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
- Most recent SF-50 if you are a current or former Federal employee
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
- Examples of appropriate SF-50's include:
- Within grade increases at the highest grade held; or
- Promotions with an effective date more than one year old; or
- SF-50's at the highest grade held with an effective date more than one year old.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
Documentation is required to award preference. For more information on Veterans' Preference, please visit
Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/11/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12591387.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account,
https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The
Interagency Career Transition Assistance Plan (ICTAP) and
Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be
well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.