Duties
Medical Technicians (Phlebotomists) provide assistance of a technical, specialized, or support nature to health and medical personnel in the diagnosis, or treatment of patient illnesses or medical conditions. Medical Technicians interpret requests or instructions for medical or health care personnel. Employee understands and carries out the requests made by the health care professional. This position will be located at the Troy Bowling Campus.
Duties include, but are not limited to:
- Performs direct patient support work to include collecting information from patients and providing personal patient care.
- Performs a range of diagnostic laboratory support duties such as collection and labeling of specimens for the laboratory.
- Performs routine repetitive diagnostic tests and procedures such as venipuncture for collection of blood specimens and collection/acceptance of other body fluids such as urine or sputum.
- Uses proper sterile techniques for collection of samples.
- Centrifuges blood specimens in the Leestown Outpatient Phlebotomy Sections.
- Ensures and verifies correct labeling and patient identification.
- Records collection times and intervals as appropriate processes and assures proper storage of specimens.
- Adheres to safety, infection control, and universal precautions at all times while drawing blood or performing tests.
- Assists in the training of new employees on specimen collection procedures and proper labeling of specimens.
- Uses hospital computer system to perform routine work such as, reviewing and accepting lab orders, entering test results and gathering information required to complete assigned duties.
- Performs routine or repetitive work in a laboratory setting.
- Notifies physician of any problem with orders or specimens.
- Informs personnel outside the laboratory which includes physicians, nurses, medical students and patients of the appropriate specimen, specimen collection procedure, and requirements for analysis.
- Performs quality assurance monitoring of specimens sent to the laboratory for analysis.
- Maintains supplies for the phlebotomy/accessioning area, including frequent checks for outdated/expired supplies.
- Secures the confidence and cooperation of patients during procedures.
- Performs blood-drawing duties in a courteous, calm manner, so patient is as comfortable as possible.
- Performs direct patient support work to include collecting information from patients, providing personal patient care and educating patients on pre-testing and post-testing activities.
- Assists patients, visitors and others requesting information, guidance or referral for special assistance.
- Performs administrative tasks including records for specimens obtained, documenting measurements taken to obtain specimens, functions as a resource person for other non-laboratory personnel on specimen collection requirements and patient preparation for any lab request.
- Verifies the accuracy and completeness of requests, interacts with hospital/clinic personnel to correct discrepancies.
- Recognizes emergent situations and takes necessary action to prioritize emergent orders.
- Notifies technologists of impending work.
- Receives samples into the laboratory and processes them for testing, labels and transports specimens to appropriate station for testing.
- Maintains the blood drawing area.
- Performs any other duties which are in the best interest of patient care and deemed necessary by the supervisor.
Work Schedule: Monday - Friday, 7:00 am - 3:30 pm or 8:00 am - 4:30 pm
Virtual: This is not a virtual position.
Position Description/PD#: Medical Technician
/PD600103
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/27/2025.
This occupation has Individual Occupational Requirements, you must have one of the following:
- Specialized experience:
- (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or
- (b) technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques for the position to be filled.
-OR-
- Education: Successful completion of a full 4-year course of study leading to a bachelor's degree with major study or at least 24 semester hours in subjects appropriate to the position to be filled.
In addition to the above IOR, you must meet one of the following for this position:
- Specialized Experience Requirement: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
- Knowledge of basic anatomy sufficient to assure accurate and appropriate phlebotomy procedures including the knowledge required to implement and monitor phlebotomy guidelines and policies.
- Knowledge of laboratory test requests and medical terminology sufficient to ensure appropriate specimen tube selection and proper blood procurement.
- Knowledge and skill sufficient to process specimens for routine laboratory test procedures in various sections of the laboratory including Chemistry, Blood Bank/Hematology and Microbiology.
- Knowledge and skill sufficient to operate laboratory centrifuges. Knowledge of basic clerical procedures to assist with laboratory record keeping and processing of reports. Knowledge and understanding of regulatory agencies requirements: College of American Pathologists and the Joint Commission.
-OR-
- Education: 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation, if required.
-OR-
- Combining Experience and Education: Equivalent combinations of successfully completed post-high school education and experience are also qualifying. level positions, only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. Determine the applicant's total qualifying experience as a percentage of the year of specialized experience required at the GS-5 level. Then determine the applicant's education as a percentage of the education that meets the requirements for GS-5. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-5.
You will be rated on the following Competencies for this position:
- Customer Service (Clerical/Technical)
- Problem Solving
- Safety Engineering
- Specimen Collection
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work requires standing, walking, bending, lifting and carrying of light items. The work requires average agility and dexterity. The work involves regular and recurring risks or discomforts associated with working in a clinical laboratory which require special safety techniques and universal precautions, e.g., working around moving parts, carts, or machines; with contagious diseases or irritant chemicals. Employees are required to use protective clothing. Work area must be maintained in a clean and organized fashion.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Demonstrated Knowledge, Skills and Abilities. In addition to the experience or education above, the candidate must demonstrate the following KSAs:
- Knowledge of basic anatomy sufficient to assure accurate and appropriate phlebotomy procedures including the knowledge required to implement and monitor phlebotomy guidelines and policies.
- Knowledge of laboratory test requests and medical terminology sufficient to ensure appropriate specimen tube selection and proper blood procurement.
- Knowledge and skill sufficient to process specimens for routine laboratory test procedures in various sections of the laboratory including Chemistry, Blood Bank/Hematology and Microbiology.
- Knowledge and skill sufficient to operate laboratory centrifuges.
- Knowledge of basic clerical procedures to assist with laboratory record keeping and processing of reports.
- Knowledge and understanding of regulatory agencies requirements: College of American Pathologists and the Joint Commission.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/27/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12745514.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The
Interagency Career Transition Assistance Plan (ICTAP) and
Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be
well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.