Mission Support Specialist Job in Phoenix, AZ

Vacancy No. H-DEA-24-1251869-DE-MGB Department Drug Enforcement Administration
Salary $62,635.00 to $98,515.00 Grade 9 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 11/5/2024 Close Date 11/11/2024
Job Link Apply Online Who may apply Public
Locations:
Phoenix, AZ


Summary

This position is located in the Drug Enforcement Administration (DEA), Phoenix, Division.

This position's primary purpose is to support the Field Division General Service Unit (GSU) Chief, providing overall planning and administration of programs, oversight and leadership to GSU in support of Division leadership.

Duties

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

As a Mission Support Specialist your typical work assignments may include:

  • Performing administrative support services, to include Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, etc.
  • Performing human resources liaison services support, such as preparing requests for personnel actions.
  • Managing division fleet services, including vehicles timely maintenance, service, repairs, supplement equipment, and documentation.
  • Responsible for the Division's personal property management, logistics, and inspections and internal controls functions.
  • Performing functions related to the Division Task Force Officer (TFO) program.

Requirements

Conditions of Employment

  • U.S. Citizenship Required
  • Drug testing designated position
  • DEA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
  • Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • You must submit to a pre-employment drug test
  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • You may be required to successfully complete a probationary period
  • Current Federal employees cannot transfer unused Time Off Awards to DEA.

Qualifications

Applicants must meet the Specialized Experience requirements as noted below. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

You may qualify at the GS-09 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-07 grade level in the Federal service (experience may have been gained in the private sector) that demonstrate your ability in: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Assisting senior specialists in the preparation and processing of confidential employee matters; 3) Carrying out specified segments of specific projects (e.g., data collection and analysis, preparing reports, briefings, etc.); and, 4) Providing advice to staff and customers related to administrative support programs and its procedures.

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

You may qualify at the GS-11 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrate your ability in: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Assisting managers in the preparation and processing of confidential employee matters; 3) Carrying out specified segments of specific projects (e.g., data collection and analysis, preparing reports, briefings, etc.); 4) Identifying and recommending solutions to administrative problems; and, 5) Providing advice to staff and customers related to administrative support programs and its procedures.

OR
Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Competencies: Your qualifications will be evaluated on the basis of your level of competencies in the following areas:

  • Administration and Management
  • Personnel and Human Resources
  • Problem Solving
  • Technical Competence


Education

This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent.

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Background Investigation: To ensure the accomplishment of its mission, DEA requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation (Critical-Sensitive/Top Secret, Special-Sensitive/Top Secret, or Non-critical Sensitive/Secret). This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Must be able to perform the essential duties of the position, with or without reasonable accommodation. DEA committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment.

EEO POLICY STATEMENT

Reasonable Accommodations Request: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Veterans' Preference: Certain veterans are eligible to apply as a status candidate under the Veterans Employment Opportunity Act (VEOA). View Feds Hire vets for more information on veterans' preference see http://www.fedshirevets.gov/.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Interagency/Career Transition Assistance Program (ICTAP/CTAP): This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 80 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp

Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Recruitment and/or Relocation Incentives will only be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses on the application questionnaire. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned to one of three quality categories:

  1. Qualified Category: In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
  2. Highly Qualified Category: In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some, but not all, of the requirements of the position.
  3. Best Qualified Category: In addition to meeting minimum qualifications, applicants must possess the type and quality of experience that substantially exceeds the minimum qualifications of the position.

Best qualified applicants may be referred to the hiring manager for further consideration and possible interview. The category assignment is a measure of the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Administration and Management
  • Personnel and Human Resources
  • Problem Solving
  • Technical Competence

Veterans: The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and have a compensable service-connected disability of at least 10 percent or higher will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) Eligibles: View information about CTAP and ICTAP eligibility on OPM's Career Transition Resources website. You must be rated in the Highly-Qualified category for this position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority.

ASSESSMENT QUESTIONNAIRE: You may preview the https://apply.usastaffing.gov/ViewQuestionnaire/12571869.

Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

  1. Resume showing applicant's name, email address, relevant work/volunteer experience, edeucation and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full time), the number of hours per week worked/volunteered, job title and description of duties performed.
  2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
  3. ICTAP/CTAP documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
  4. Veterans' Preference documentation, if applicable:
  • To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
  • To claim 10-point preference, submit the SF-15 (Application for 10-Point Veteran Preference) AND all required documentation outlined on the form to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
  • To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 andall required documentation listed on the SF-15 to support your claim.
  • To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
  • For all preference claims:
    • DD-214 must show the dates of service, type of discharge, and any qualifying service campaign medals.
    • If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.
  • For more veterans' preference information, visit the USAJOBS Help Center.
5. Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Prepare your application in USAJOBS

To start your application, click Apply and the system will provide guidance on how to attach a resume and any required documents.

During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

Agency contact information

Michelle Boyd
Address
Drug Enforcement Administration
Do Not Send Postal Mail
Springfield, VA 21310
US
Learn more about this agency

Next steps

Once the online application package is received, you will be notified through USAJOBS of your qualification status and referral or non-referral to the hiring official for further consideration. If further evaluation or interviews are required, you will be contacted.

We will notify you by email the outcome after each of these steps has been completed. Your application status will be updated up to four times during the following hiring phases:

  1. After applications are received.
  2. After applications are assessed to determine qualifications.
  3. After candidates are referred to the hiring manager.
  4. If selected, candidates may receive additional notifications regarding the next steps in the hiring process.
Your status will also be updated on your USAJOBS account throughout the process.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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