Modernization Program Manager Job

Vacancy No. 24-12521584-KDS-SL Department Office of Personnel Management
Salary $147,649.00 to $204,000.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 9/19/2024 Close Date 10/8/2024
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DCBoyers, PAEast Butler, PA


Summary

As the Modernization Program Manager, the incumbent will lead Retirement Services, Office of Personnel Management (OPM) modernization efforts that include implementing automated replacements to legacy applications and the enablement of self-service options for our customers and agency partners. These technology solutions stand to radically improve retirement case processing and move the program from paper-driven processes to automated retirement processing.

Duties

As the Modernization Program Manager, you will be part of Retirement Services (RS) and report to the Associate Director for RS. If selected, you will be responsible for:

  • Providing concentrated focus on leading and supporting RS modernization and innovation initiatives to improve the overall customer experience.
  • Serving as the program manager for RS' technology modernization efforts within the Modernization HUB/Center of Excellence.
  • Serving as the RS liaison to the Office of the Chief Information Officer (OCIO) OPM on all RS modernization initiatives that leverage technologies.
  • Overseeing the identification, implementation, and monitoring of RS modernization initiatives.
  • Maximizing the use of OCIO technical resources and enterprise solutions to implement the RS roadmap in alignment with enterprise standards.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service (see https://www.sss.gov/Home/Registration)
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Selected candidate is required to file a SF-278, Public Financial Disclosure Report within 30 days after his/her appointment, in accordance with the Ethics in Government Act of 1978.
  • All federal employees are required to have direct deposit
  • This is not a remote position, selectee will be required to report to the duty station on a regular basis. Telework may be authorized.

Qualifications

All applicants must have 1 year of specialized experience. Specialized experience is directly related to the duties and responsibilities of this position, referenced in the technical qualifications, that equipped the candidate with the scope and level of knowledge, skills, and abilities to successfully perform the work. This level of responsibility is typically found at the GS-15 or equivalent level in the Federal Government. Eligibility will be based upon a clear showing that the applicant has had professional training and experience of the scope, level and quality sufficient to carry out the responsibilities of the position effectively.

QUALIFICATIONS: Address each of the following Mandatory Technical Qualifications, Desired Technical Qualification (optional) and Senior Professional Qualifications separately. All statements must provide specific examples that address relevant experience, accomplishments and evidence that you possess demonstrated superior technical and senior professional qualifications.

Mandatory Technical Qualifications (Maximum of 1 page per TQ):
1. Experience implementing large scale IT projects; developing project management frameworks including but not limited to project plans, scope definition, methods, resource requirements, scheduling, risk management plans, performance and quality measures, and communications for Federal or private sector organizations.
2. Demonstrated ability to provide leadership in innovation and change management.
3. Experience with Safe Agile development.
4. Ability to develop, implement, and execute a cohesive IT strategy, project plans and success metrics in alignment with the OCIO's enterprise processes and technology standards.

Desired Technical Qualifications (Optional - Maximum of 1 page):
1. Certification in project management techniques e.g., PMP, CPD, CPM or CSM

Senior Professional Qualifications (SPQs) (Maximum of 1 page per SPQ):
1. Partnering: Ability to develop networks and build alliances, engage in cross-functional activities; collaborate across boundaries, and find common ground with a widening range of stakeholders. Utilize contacts to build and strengthen internal support bases.
2. External Awareness: Demonstrated experience in understanding local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
3. Communication: Ability to make clear and convincing oral presentations to individuals or groups; listen effectively and clarify information as needed; facilitate an open exchange of ideas and foster an atmosphere of open communication. Ability to express written facts and ideas in a clear, convincing and organized manner.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-grade requirements do not apply to SL positions.

Education

This position does not have an education qualifications requirement.

Additional information

Recruitment or relocation incentives may be authorized.
Relocation expenses will not be paid.


Salary for Senior Level positions varies depending on qualifications and OPM SL pay setting policy.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:


Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. You should expect that we will verify performance, suitability and security information and take that information into account in making employment offers.

Qualified candidates will be assigned to one of the three quality categories: Qualified, Well Qualified, or Best Qualified. Qualified Category= Does not exceed the basic qualifications requirements described in the "Qualifications" section of this announcement. Well Qualified Category= Meets the basic qualifications requirements described in the "Qualifications" section of this announcement and demonstrates proficiency. Best Qualified Category= Meets the basic qualifications described in the "Qualifications" section of this announcement and excels in the mandatory qualifications defined.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Do not include the following types of information in your resume:

  • Classified or government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents
2. Technical Qualifications (Mandatory and Desired) and Senior Professional Qualifications Statements (MS Word or PDF Document)
  • Must be formatted using size 12 font, with 1-inch margins and should not exceed the maximum page number prescribed for each qualification. Do not use/list a Social Security Number on this document. When uploading to your USAJOBS account, select "Technical Qualifications (TQs) and Senior Professional Qualifications (SPQs)" as the document type.
3. Other supporting documents:
  • Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action if applying as a current or former Federal showing you are/were in the competitive service and the highest grade or promotion potential held, required if applying as a current or former Federal employee.
  • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
  • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
  • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held
  • Veterans Employment Opportunity Act, Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days
  • Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
  • Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal.
  • Certain Military Spouses Eligible under E.O. 13832: Permanent Change of Station (PCS) orders, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
  • Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
  • Current or former Political Appointees: Please note on your resume and attach an SF-50 (i.e. your appointment SF-50). OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
  • Cover Letter, optional

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on 10/08/2024 to receive consideration.

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

Agency contact information

OPM Human Resources
Address
OPM Human Resources
1900 E St., NW
Washington, DC 20415
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

Once referred, you may be asked to complete a structured interview and fit interview. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period.

After making a tentative job offer, we will conduct a suitability/security background investigation.

An agency may not request, orally, in writing, or electronically through the USA Jobs website or other electronic means, that an applicant for appointment for a position in the civil service disclose criminal history record information before the appointing agency extends a conditional offer of employment. If you believe you were asked about your criminal history improperly, contact the agency or visit https://www.opm.gov/about-us/careers-at-opm/opportunities/


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.