Duties
Job Summary:
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 800 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
This position is located in the Network Engineering and Operations (Networking) Directorate, House Information Resources (HIR), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The Networking Directorate provides operational support services to the House that ensure reliable and dependable connectivity to the House Data Network both on the House Campus and to over 820 District Offices as well as numerous Business Continuity and Disaster Recovery (BC/DR) sites, facilities, and mobile capabilities. This position serves as the Network Communication Specialist.
The Campus Data Network (CDN) team is responsible for the maintenance, deployment, relocation, and decommissioning of Cisco switches and wireless network infrastructure supporting the offices of House Members of Congress on Capitol Hill. In election years, the team manages a higher volume of office transitions due to the departure of outgoing members and the onboarding of newly elected freshman members.
Key responsibilities include evaluating, implementing, configuring, and maintaining communications technology in support of the House; participating in systems analyses and feasibility studies on House communications infrastructure; developing and testing prototype configurations and communication interfaces; monitoring network fault and performance; troubleshooting and resolving network problems; and installing and implementing designs and changes.
Primary Duties:
- Daily switch configuration, troubleshooting, and operational support, along with various tasks required to maintain and sustain the Campus Data Network (CDN).
- The candidate will coordinate CDN installations across Capitol Hill and ensure smooth deployment of network services.
- The role requires clear and consistent communication with Members’ office staff and a strong commitment to exceptional customer service.
- Additional duties include configuring Cisco-based network equipment.
- Performs other official duties as assigned.
The position does not have day-to-day supervisory/managerial responsibilities.
Requirements
Conditions of employment
- USAJobs Conditions of Employment
Qualifications
Minimum Qualifications:
- The ideal candidate will have at least three years of experience managing Cisco LAN networks
- Hold a bachelor’s degree or possess equivalent work experience.
- Required skills include configuring Layer 2 switches (2960s, 9200s, 9400s, 9500s, and 6500s)
- understanding DHCP scope management
- performing remote configuration and troubleshooting of Cisco switches.
- The candidate must also have strong knowledge of network management tools and routing protocols such as EIGRP, OSPF, BGP, TCP/IP, and IEEE 802.x Ethernet.
- A basic understanding of Dense Wavelength Division Multiplexing (DWDM)
- Additionally, the candidate should be able to configure and troubleshoot (support) Aruba wireless access points.
- Remedy CTS experience
Preferred Qualifications:
- Cisco certifications (e.g., CCNA) are highly preferred.
Physical Requirements/ Work Environment
- The selected candidate must be available for 24/7 on-call emergency support.
Security Requirements:
- This position requires unescorted access to secure offsite locations which require an identification badge. In order to be approved for the applicable badge, you must be a U.S. citizen.
Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated using a structured interview process.