OFFICE AUTOMATION CLERK Job in Hurlburt Field, FL

Vacancy No. 24-8JFSYY648328 Department Air Force Special Operations Command
Salary $17.33 to $17.33 Grade 2 to 2
Perm/Temp Permanent FT/PT Part-time
Open Date 11/13/2024 Close Date 11/20/2024
Job Link Apply Online Who may apply Public
Locations:
Hurlburt Field, FL


Summary

This position will be assigned to the Child, Youth and School age services is a Regular position with guaranteed hours. You are also eligible for NAF benefits such as:

- Health/Dental/Vision Insurance
- Life Insurance
- 401k with Employer Matching Contribution
- AFNAF Retirement Plan
- Paid Time Off and Paid Sick Leave
- Paid Federal Holidays
- Tuition Assistance

Please refer to the benefits section below for more information.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section. Announcement may be closed before stated closing date if a suitable candidate is found.

Duties

Performs primarily clerical work in support of administrative, management, and operational requirements. Answers telephone calls and receives visitors, providing information from own knowledge and/or office files, or refers customer to the appropriate source. Determines which established alternatives to use to resolve customer complaints/problems. Requires visitors to comply with sign-in/sign-out procedures. Gathers information from files and documents to respond to inquiries. Ensures children are properly enrolled and registered in school age, instructional, pre-teen and teen programs, and parents are familiar with the associated policies and procedures. Establishes and maintains control suspense logs. Ensures that enrollment and immunization records are updated as required, maintains medication logs, screens children for symptoms and signs of contagious disease, child abuse, and/or neglect. Accepts applications for full time and hourly care of children and membership programs, ensuring all required paperwork is completed and received. Enrolls children into appropriate program ensuring all required paperwork is completed and received. Operates computer to accomplish wide range of work assignments. Uses word processing software to create, copy, edit, store, retrieve, sort or calculate and retrieve data for reports; uses graphic software to provide charts and reports. Transmits and retrieves documents and messages electronically using computers that are networked or linked to other computers or workstations. Performs cashier duties to include, but not limited to, collection of funds, recording payments from parents, providing receipts upon request, reconciling register and balancing. Inputs and reviews weekly time for employees in SETs. Creates, calculates and routes all monthly labor transfers to appropriate offices. Balances and reviews monthly financials. Registers youth for instructional classes and creates receiving reports for instructors. Follows local policies for collecting late fees and charges. Ensures funds are properly handled and stored. Performs other related duties such as; Operations statement, USDA, Childcare services, daily 1876 paperwork, GLAF'S, labor transfers etc. Provides quality customer service to all external and internal customers. Helps maintain a file plan and stages files and records as required. Reviews applicable regulations and directives to determine appropriate actions to take or recommend. Performs other related duties as assigned. If interested in applying for this position you may preview the online application:
https://apply.usastaffing.gov/ViewQuestionnaire/12607676

Requirements

Conditions of Employment

  • This position requires satisfactory completion of pre-employment checks in accordance with Air Force and DoD policy, and a Child Care Tier 1 background investigation.
  • This position requires the incumbent to be able to obtain, maintain, and provide evidence of current immunizations this includes annual influenza vaccinations and be free of all communicable diseases.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations
  • To be considered for this position, the applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years and must reside in/around the area as noted in the Job Opportunity Announcement.
  • Must be able to read, write and speak English. Knowledge of proper grammar, spelling and punctuation is required.
  • Must have knowledge of office software such as MS Word, Excel, and Microsoft Publishing. Must be qualified typist.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/20/2024

  • Business Based Action
  • Military Spouse Preference
  • Outside Applicant Veteran
  • Spouse/Widow/Parent of Veteran
  • Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: ALL LEVELS
Must be a high school graduate, or equivalent; and be able to provide proof (i.e., diploma or equivalent) for verification.

AND

CY PROGRAM ASSISTANT (TARGET LEVEL):
  • 18 months working in any childcare or youth program. Completion of DoD approved competency-training courses. Additionally, entry and intermediate level training must be completed and evident by Service-issued documentation.
  • 18 months of experience working in a childcare or youth program, plus possession and maintenance of one of the following directly related to the age group of the position to which assigned: child development associate credential, military school age credential, or other nationally recognized youth development credential.
  • 18 months of experience working in a childcare or youth program, plus an associate degree that includes a major course of study (24 credit hours) with content directly related to the age group to which assigned, from a regionally or nationally accredited college or university.
  • Possession and maintenance of one of the following directly related to the age group of the position to which assigned: child development associate credential, military school age credential, Army youth practicum or other nationally recognized youth development credential.
  • A bachelor's degree or at least 120 semester hours with a major course of study (24 credit hours) from a regionally or nationally accredited college or university with content directly related to: early childhood education, child development, youth development, human development, elementary education, special education, secondary education, youth program administration, recreation, and physical education.

CY PROGRAM ASSISTANT (INTERMEDIATE LEVEL):
  • Six months experience equivalent to the CY-01 Entry Level working in a group program for children or youth AND Completion of 3 AF modules (or equivalent) AND AF Orientation Training Program.

CY PROGRAM ASSISTANT (ENTRY LEVEL):
  • This is an entry level position; no previous experience required.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position. This includes providing any supporting documents needed for verification.
  • Applicants must be at least 18 years of age at time of hire.
  • This position requires the incumbent to be able to communicate effectively in English, both orally and in writing.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • This position is included in a bargaining unit.
  • American Federation of Government Employees (AFGE), Local 1897

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 11/20/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Hurlburt Field NAF HR Office
Address
Hurlburt Field Child and Youth Services Flight
1 SOFSS/FSCN
145 Letourneau Avenue, Suite 145
Hurlburt Field, FL 32544-5000
US
Learn more about this agency

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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