OPERATIONS SUPERVISOR Job in Luke AFB, AZ

Vacancy No. 26-7IFSK265789 Department Air Education and Training Command
Salary $22.50 to $22.50 Grade 3 to 3
Perm/Temp Permanent FT/PT Part-time
Open Date 4/14/2026 Close Date 4/23/2026
Job Link Apply Online Who may apply Public
Locations:
Luke AFB, AZ


Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to Marketing.

This is a Regular Part-Time position, guaranteed 20 hours per week with benefits to include, Health, Dental and Life Insurance, 401k, NAF Retirement and annual and sick Leave.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Under the direction of the Marketing Director responsible for implementing and overseeing 56 FSS Responsible for the economic and efficient management of the FSS marketing department. a NAF resale operation, and the execution of marketing plans for the 56th Force Support Squadron. Effectively supervises FSS Direct staff, oversees recruitment, manages payroll and training of personnel. Manages a small store selling a variety of over-the-counter merchandise. Research, interprets, analyzes. and applies marketing, NAF resale and commercial sponsorship guidelines to enhance the resource allocation to FSS, and establishes policies and procedures for all programs. Develops supporting strategics and designs data collection techniques. Directs use of surveys or programs and services. Creates and recommends promotional programs to increase sales in revenue-generating activities, including advertisements for publication in newspaper ads, billboard displays, etc. to inform customers on programs and services. Develops promotional themes to perpetuate established promotional goals and objectives. Works with activity managers on the design and implementation of product merchandising and services and develops specific publicity campaigns. Oversee the creation and overall marketing media such as brochures, flyer's. posters, etc. for activities and special events.
Under the direction of the Marketing Director responsible for implementing and overseeing 56 FSS Responsible for the economic and efficient management of the FSS marketing department. a NAF resale operation, and the execution of marketing plans for the 56th Force Support Squadron. Effectively supervises FSS Direct staff, oversees recruitment, manages payroll and training of personnel. Manages a small store selling a variety of over-the-counter merchandise. Research, interprets, analyzes. and applies marketing, NAF resale and commercial sponsorship guidelines to enhance the resource allocation to FSS, and establishes policies and procedures for all programs. Develops supporting strategics and designs data collection techniques. Directs use of surveys or programs and services. Creates and recommends promotional programs to increase sales in revenue-generating activities, including advertisements for publication in newspaper ads, billboard displays, etc. to inform customers on programs and services. Develops promotional themes to perpetuate established promotional goals and objectives. Works with activity managers on the design and implementation of product merchandising and services and develops specific publicity campaigns. Oversee the creation and overall marketing media such as brochures, flyer's. posters, etc. for activities and special events.
Studies trends. Initiates clearance sales, coordinates pricing policies by reviewing merchandising activities, and determines additional needed sales promotions. Markets merchandise by studying advertising, display plans, and sales promotion; analyzes operational and financial statements for profitability ratios. Functions as a POC for all base solicited and unsolicited commercial sponsorship and advertising ventures for all possible sources including corporations. individuals, direct mail solicitations, foundations, fund-raisers, etc. Prepares written proposals, agreements, and other documents for use in soliciting commercial sponsorship or FSS activities. Ensure contracts are written IAW Air Force commercial sponsorship and advertising guidelines and regulations. Ensures sound financial policies and procedures are in effect that reflect corporate compliance with Air Force S1andards. Ensures daily paperwork/ deposits are completed and submitted on time. May be required to operate a government vehicle. Comply with EEO concepts and security directives and maintain an appropriate work environment. Establishes an internal performance management system to ensure proper assignments and reviews evaluation of employees' performance. Performs other duties as assigned.
Ability to work in a fast-changing environment where you mut be flexible and learn quickly.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12936983

Requirements

Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • Must possess a valid motor vehicle operator’s license
  • This is a drug testing position. The incumbent is subject to random testing for drug use.
  • Must satisfactorily complete pre-employment physical exam.
  • Must be able to work an uncommon tour of duty, working nights and weekends along with special events.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/23/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Working knowledge of design/publishing software such as Adobe Illustrator, Adobe Photoshop, Adobe InDesign and/or Premier Pro or similar required. Comprehensive knowledge of business, administrative practices of a retail or hospitality industry, and a wide range of marketing concepts, principles, methods, techniques, practices relating to marketing, merchandising, promotion, and advertising are required. Knowledge and experience to edit written material, graphic layout, photography, and printing processes. Ability to analyze problems, identify significant factors, gather data to recommend solutions. Must have cash handling experience

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 04/23/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Luke NAF HR Office
Email
56fss.fsmh@us.af.mil
Address
Luke Resource Management Flight
56 FSS/FSCN
7383 N. Litchfield Road, Suite 3090
Luke AFB, AZ 85309-1566
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Air Education and Training Command

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).

Located in the Phoenix West Valley minutes from shopping, dining, recreation and more!

Agency contact information

Luke NAF HR Office
Email
56fss.fsmh@us.af.mil
Address
Luke Resource Management Flight
56 FSS/FSCN
7383 N. Litchfield Road, Suite 3090
Luke AFB, AZ 85309-1566
US