Duties
Duties and Responsibilities: Manages all aspects of day-to-day operations of the Bowling Center to include facility operational management and maintenance. Develops and implements standard operating procedures, budgets, short- and long-range action plans. Evaluates the success of operation and entertainment program in terms of profitability, customer satisfaction, and mission. Supports and ensures the integrity of all applicable internal controls. Implements higher-level directives, formulates procedures and programs to ensure high standards of food, beverage, and recreational entertainment programming. Establishes financial goals commensurate with market analysis of area or region. Prepares budget, analyzes financial results, and maintains solid financial condition of the facility and range. Responsible for work force management, recruitment, and staff training. Manages real property resources and provides expert advice on renovations, improvements, and minor and major construction. Ensures all facility equipment is correctly maintained. Supervises assigned staff and oversees the following operations: Bowling, Food & Beverage, and Entertainment. WORKING
CONDITIONS:Must be able to physically lift and carry items weighing up to 35 pounds and assist in the movement/installation of machines and equipment with the use of dollies or hand trucks.
PERFORMANCE STANDARDS Performance is measured on the basis of results achieved, i.e., success of total operations in terms of customer satisfaction, participation and interest, and profitability of operations. Establishes an internal performance management system to ensure proper assignments, review, and evaluation of employee performance. Ensures that EEO concepts are applied, and that an appropriate work environment is maintained. Ensures education in and compliance with security directives. Ensures good safety and health practices. Actively participates in the recruitment and development of staff members. Achieves a satisfactory rating on all external evaluations and inspections. Implements and maintains an effective internal control system to preclude or minimize the potential for fraud, waste, and abuse. Ensures that revenues and expenditures are properly recorded and accounted for to provide for reliable financial and statistical reports, and to maintain accountability over assets. Develops budget plan estimates and justifications that contain major program objectives within prescribed timeframes. Resolves problems promptly with minimal adverse impact on functional operation. Plans and assigns work to subordinates to effectively accomplish the objectives of the mission. Recommends improvements in policies,procedures, and practices that are consistent with legal and regulatory requirements
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- Must be able to physically lift and carry items weighing up to 35 pounds and assist in the movement/ installation of machines and equipment with the use of dollies or hand trucks.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/09/2025Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
General Experience:
- Progressively responsible management experience in hospitality, entertainment or recreational activity. Must be well organized with an attention to detail.
- Must possess ability to communicate effectively, both orally and in writing. Must have well-developed computer, organizational, time management, prioritization and writing abilities, with an aptitude for learning new skills.
- Demonstrated knowledge of PC computer programs including Microsoft operating system, Excel and PowerPoint required.
- Desired is a knowledge and experience with property and institutional management systems (Aloha/NCR, Qubica AMF, Benchmark, Sales and Catering Systems, Miracle, Central, etc.).
Substitution for general experience:
- A four-year degree from an accredited college with a major in one or a combination of recreation or business management.
Specialized experience:
- In addition to the general experience, applicant must have specialized experience gained in the operation or management of a civilian or military lodging, club, restaurant, bowling or golf course operation.
- Specialized experience must be at a level that shows the applicant can perform the duties and responsibilities of the position. A BPAA certificate is desirable but not required.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your
complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 10/09/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.