Duties
Performs primarily substantive clerical work in support of technical administrative management and operational requirements of the Youth Program Center to include the School Age, Open Recreation, Teen and Youth Sports Program. Promptly receives, greets, and answers questions from visitors and telephone calls. Establishes, updates, and maintains office records of various types that may be needed for efficient operation of the facility. Typical duties include maintaining records; receiving, screening, reviewing, and verifying documents; searching for and compiling information and data; providing a central source of information; preparing and/or verifying the validity of documents, etc. Serves as primary point of contact (POC) for enrollments and monitoring of the on-line waiting list through the Military Child Care (MCC) website. Uses multiple office automatic software systems to produce a wide range of documents that often require complex formats such as graphics or tables within text, editing and reformatting electronic drafts, and revising existing databases or spreadsheets. Provides information about the organization, functions, events, activities, and personnel. Maintains front desk registry sheets for all visiting Child and Youth Program patrons and visitors. Refers visitors to proper personnel or rooms. May serve as POC for programs such as Give Parents a Break and Respite care in absence of Child and Youth Programs Director. May assist with breaks and school transportation during periods of staff shortfalls due to leave and unforeseen absences. Accepts applications for Dept of Defense Child Care Fees, Air Force Youth Flight Program Patron Registration, and Youth Flight Medication Permission forms. Enrolls, registers, manages, updates, and maintains family accounts in CYPBMS. Assists parents in completing instructional and sports enrollment forms. Maintains a waiting list and notifies applicants when a vacancy occurs. Greets patrons and helps children transition to assigned youth activity group. Monitors surveillance system IAW Youth Center procedures. Remains alert to detect early signs of distress, abnormal behaviors, or suspected illness or disease in children. Collects fees, posts payments to patron's account, and follows up on past due accounts. Assists with ordering and distributing supplies, planning events, arranging meetings or appointments. As required, opens and closes facility and supports augmented hours at the School Age Program as needed. Performs all other related duties as assigned.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12700303
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Required Documents
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
Your resume may be submitted in any format and
must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your
complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 03/03/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.