Duties
Manages the day-to-day operations and administration of a field office and performs route work on Electronic Gaming Machines (primarily slot machines). Applies a practical knowledge and understanding of slot management systems, electronic theories, internet technology, and network applications and principles. Develops and/or communicates guidance and directives necessary to manage a fluid, profit-generating gaming business with a fluctuating customer base. Represents the organization at conferences and Briefs community commanders and Army Air Force Exchange System (AAFES) business managers on operational matters concerning their area of operation. Identifies problems and recommends and/or initiates corrective action. Evaluates the success of projects in terms of profitability, customer satisfaction, and mission. Reviews financial reports, estimates project requirements and costs, develops field office operating plans and procures supplies and equipment. May perform the full range of supervisory duties. Monitors and evaluates the troubleshooting and repair abilities of subordinate technicians. Provides technical training when necessary and performs repairs and maintenance on Electronic Gaming Machines and other equipment. Ensures compliance with regulations and standard operating procedures. Performs cash collections, and trains subordinates and game room personnel on cash collection procedures. Applies EEO principles to all aspects of personnel management. Participates in and supports EEO/AA activities and encourages subordinates to do so. Supports and ensures the integrity of any applicable internal control systems.
Requirements
Conditions of employment
- Required Direct Deposit and a copy of Social Security Card upon selection.
- Satisfactory completion of pre-employment checks to include a National Agency Check with Inquiries (NACI) IAW AR 215-3.
- One year probationary period is required.
- Must possess a valid U.S Passport and U.S. driver's license.
- Failure to provide all of the required information by the closing date as stated on the vacancy announcement may result in an ineligible rating or may affect the overall rating.
- Required to work on the regular work days, evenings, weekends and other situations.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following:
Specialized slot or amusement machine technical experience or specialized technical experience gained from working in a position that required extensive knowledge of electronics to include basic machine components and solid-state electronic components. A minimum of one year of supervisory experience directly related to the duties described above.
Highly qualifying criteria include ARMP technician certification, or comparable field service certification and Network+ certification. Experience using Micro Outlook software applications is required, (e.g., Power Point, Word, Excel and Outlook).
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration
- The area of consideration for this vacancy is for U.S citizens (Worldwide).
PCS Costs
- Payment of Permanent Change of Station (PCS) costs are authorized based on a determination that a PCS move is in the Government's interest.
Allowances and Differentials
- This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
- Foreign overseas allowances, cost of living allowance (COLA), and differentials will be paid, contingent upon eligibility.
- Employment overseas provides a lot of additional benefits and entitlements. For information, please contact Seung Hyean Yoon at seunghyean.yoon.ln@army.mil.
- Applicants must comply with the Exceptional Family Member Program. For more information, go to https://www.militaryonesource.mil/special-needs/efmp/.
Healthcare Access and Availability:
- If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
- If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for Early Intervention Services (EIS) will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI1342.12 and DoDM 1342.12.
- Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
Your Application may be Considered for Multiple Opportunities:
- After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
Discover Your Path to Success
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
- Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
- We will consider your responses to our application questionnaire.
- If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
- NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
- NAF Priority Consideration 1 Business Based Action (BBA)
- NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
- NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the
Who Gets Initial Consideration (Selection Preferences) and the
What Other Considerations are Available sections of our Applicant Information Kit.