Requirements
Conditions of Employment
- Must be a U.S. citizen.
- Must be able to obtain a Top Secret-SCI clearance.
- Some travel may be required.
- Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually.
- Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI).
Physical Demands
Work is typically sedentary. However, the position may require some walking, standing, stooping, bending, and/or carrying of items on a recurring basis. As needed, may be required to lift items up to 50 pounds.
Work Environment
The environment involves everyday risks or discomforts that require normal safety precautions. The work area is adequately lighted, heated, and ventilated. Some work may require the use of protective biological hoods, gloves, and specially fitted masks because of high risks of potential exposure to biological contaminates. The incumbent of this position may be required to work all shifts based on the needs of the office.
Qualifications
GS 05: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 04 grade level. SE is defined as follows:
- Performed clerical support functions for an office.
- Operated telecommunications equipment such as phone, radio, computer, fax, etc., to provide assistance.
- Utilized computers to type documents and/or forms.
GS 06: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 05 grade level. SE is defined as follows:
- Created and maintained records and files in accordance with policies and procedures.
- Utilized computers to type documents and/or forms.
- Communicated with internal staff and/or outside entities to obtain and/or provide information.
GS 07: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 06 grade level. SE is defined as follows:
- Created, maintained, and disposed of records and files in accordance with policies and procedures.
- Retrieved information/data from a variety of databases.
- Communicated with internal staff and outside entities to obtain, verify, and provide information.
- Conducted physical security checks of the premises and/or took security measures to protect sensitive information.
GS 08: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 07 grade level. SE is defined as follows:
- Created, maintained, and disposed of records and files in accordance with policies and procedures.
- Manipulated automated information systems to retrieve information from a variety of databases and recommended changes or improvements to enhance database(s).
- Initiated and maintained liaison with internal and external sources to obtain, verify, and provide information; and, provided assistance to those seeking immediate help.
- Conducted physical security checks of the premises and ensured sensitive information was protected and secured.
- Performed audits of records and resolved discrepancies or omissions; revised previously entered information to ensure consistency, accuracy, and conformance to policies.
Education
All degrees must be from an accredited college or university. Education may be substituted for SE as follows:
GS 05: Applicant must have a at least four (4) years of education above the high school level. One year of full time academic study is defined as 30 semester hours, 45 quarter hours (or the equivalent in a college or university), or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
GS 06: Applicant must have a bachelor's degree.
GS 07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS 08: Education may not be substituted for specialized experience at this grade level.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
How to Apply
To apply for the Operational Support Technician position, please click here.
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.