Operations Assistant Job in Great Lakes, IL

Vacancy No. 26-12920174 Department Commander, Navy Installations Command
Salary $21.00 to $21.00 Grade 2 to 2
Perm/Temp Permanent FT/PT Full-time
Open Date 3/25/2026 Close Date 4/1/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Great Lakes, IL


Summary

This position is located in Specialty Retail Division, Morale, Welfare and Recreation (MWR) Department, Naval Station, Great Lakes, Illinois.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

INTERNAL TO MWR SPECIALTY RETAIL GREAT LAKES, IL

Duties

Facility Operations:

25% I. Incumbent assists Specialty Retail Managers with daily facility operations. Responsible for ensuring appropriate food inventories are maintained, stock is properly rotated, physical inventories are performed monthly, and orders are placed for food and beverage supplies for each facility on a recurring basis, as directed by the facility manager. Incumbent ensures that temperature log sheets are being maintained in accordance with food and sanitation procedures.

25% 2. Assures that all facilities are operating as scheduled and according to policies and procedures prescribed by the manager. Leads the direction of all staff on assigned shift during the absence of the facility manager. Is required to cover cashier shifts as needed.

10% 3. Incumbent helps identify and resolve problems or deficiencies in programs, activities, and patron needs. Incumbent works with manager, recommends and implements changes within the framework of budget limitations. Develops and submits to the manager recommendations to improve or modify service.

Administrative Functions:

20% I. Incumbent runs facility reports, make changes to the POS register system, and trains new hires on the proper operation of the POS System to include the recording of sales. Incumbent maintains inventory cost sheets for each facility to track price changes for end month inventories. Incumbent also ensures all funds are secured according to operating procedures, and prepares DARS and cash drops as needed.

10% 2. Incumbent makes change for the cashiers as needed from assigned master change fund. Inspects facilities and reports any disorderly findings to facility manager. Ensures that every employee maintains their assigned work station in a clean and sanitary condition.

5% 3. Incumbent is involved as the timekeeper in Kronos. Helps facility manager maintain and correct employee timecards, enter approved leave, and in the absence of the manager, submit payroll as required. Provides administrative support in the central office to include answering vendor and patron questions as required, relaying employee concerns to the manager, and dealing with internal departments, including but not limited to, accounting and other area managers.

5% 4. Perform other related duties as assigned.

Requirements

Conditions of employment

  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must possess a valid driver's license at all times.
  • Must be a current employee in the Great Lakes Specialty Retail Department to apply.
  • Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Must possess a working knowledge of food service industries, including some experience in administration and knowledge of proper sanitation requirements gained through actual experience.

Must become proficient with RecTrac Point of Sale and reporting system.

Must be alert for continuing improvements, be tactful, possess considerable initiative, and be willing and capable of assuming complete responsibility.

Must be dependable, courteous and friendly and be able to effectively and harmoniously work with employees, supervisors and patrons.

Must possess a valid driver's license at all times.

Education

This position doe not have a positive education requirement

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

Vendors

  • Dependents aged 18 and older
  • Service Providers
  • Veterans with service-connected disabilities
  • Contractors
  • Visitors (includes visitors in same vehicle with CAC holder)
  • Transportation services (taxi, limo, ride share)
  • Agent, Assist, Aid, Care Giver Letters
  • Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

  • U.S. passport or passport card
  • Military ID card (Common Access Card or CAC, DoD retired ID card)
  • Permanent resident card (Green Card)
  • Transportation Worker Identification Credential (TWIC)
  • Enhanced Driver's License (EDL)
  • Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

  • Proof of identity (e.g., birth certificate, passport)
  • Proof of Social Security number (e.g., Social Security card)
  • Two proofs of residency (e.g., utility bills, bank statements)

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 04/01/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12920174

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO
Email
CNRMANAFHR@us.navy.mil
Address
NAVSTA Great Lakes
1682 Piersey Street Building KN
Norfolk, VA 23504
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.