Operations Assistant NF-02 Job in Joint Base Lewis-McChord, WA

Vacancy No. O2NAFEU-24-12454404 Department Army Installation Management Command
Salary $19.55 to $23.86 Grade 2 to 2
Perm/Temp Permanent FT/PT Part-time
Open Date 6/21/2024 Close Date 12/30/2024
Job Link Apply Online Who may apply Public
Locations:
Joint Base Lewis-McChord, WA


Summary

This position is located at Joint Base Lewis-McChord, Texas Roadhouse Restaurant

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

A cut-off date will apply to this vacancy. Those applications received by 8:59 PM (PST) on June 26, 2024 will receive initial consideration. After the initial cut-off date applicants may be referred until all positions is filled.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Performs “Hands-on” supervision of the restaurant. This includes but is not limited to occasional temporary non-scheduled assistance with serving, hosting, cooking and other duties.
  • Monitors operations to ensure smooth running of the business operation during peak business hours to set the pace in Front and Back of the House.
  • Helps control the guest flow and monitors ticket times. Ensures consistency in food and service to increase sales by performing table visits. Opens and closes the facility and performs fire and security checks.
  • Assumes responsibility for cash during shift including cash collected from waiter’s guest checks. Conducts inventory at beginning and/or end of shift.
  • Provides administrative supervision to all employees, authorize employees to clock in and out; reports to functional supervisors on employee performance.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • A food handler’s certificate is required.
  • Successful completion of either front of the House or Back of the House Franchisor specified training.
  • Must be available for duty during days, nights, weekdays, weekends and some holidays as scheduled.
  • Work requires the ability to lift and carry objects weighing up to 20 pounds.
  • Must meet state/local age requirements at the time of appointment for selling and serving alcoholic beverages (18 years of age).
  • For positions working Front of the House, a alcohol servers certificate is required.

Qualifications


1. A minimum of 6 months experience effectively working in a fast-paced food and beverage establishment or a current MWR Texas Roadhouse team member.
2. Must possess good interpersonal, communication and customer service skills.


NOTE: Experience must be reflected on the resume submitted at the time of application.

Education

This position does not have an education requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00pm PST by 12/30/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.
Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit (URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf).

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.

If you are claiming Military Spouse Employment Preference, please note: A military spouse is defined as the wife or husband of an active duty member of the US Armed Forces, including the US Coast Guard and the full time National Guard or Reserves. For the purposes of this preference, the marriage must have occurred PRIOR to the service member's relocation via a Permanent Change of Station (PCS) move to the military sponsor's new duty station. A copy of your Sponsor's Permanent Change of Station (PCS) Orders (along with proof of marriage if applicant's name does not appear on sponsor's orders) must be uploaded with your application to receive preference.

Required Documents

The following documents must be submitted with your application:

  • Resume



The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DA Form 3434 for current and former NAF employees
  • Spouse PCS orders and Marriage certificate for Spouse Preference
  • DD Form 1300 if applicable
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12454404. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

JBLM NAF Human Resources Office
Address
EU-NAF-W6BD20 IMCOM FMWR HQ
Do Not Use
Joint Base Lewis-McChord, WA 98433
US
Learn more about this agency

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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