Operations Clerk Job in GOOSE CREEK, SC

Vacancy No. 21-4UFSYY-WS394342 Department Air Mobility Command
Salary $14.83 to $17.83 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 9/23/2021 Close Date 10/26/2021
Job Link Apply Online Who may apply Public

Job Description (Please follow all instructions carefully)
  • Accepting applications
  • Open & closing dates

    Opening and closing dates 09/23/2021 to 10/26/2021

  • Service


  • Pay scale & grade

    NF 3

  • Salary

    $14.83 to $17.83 per hour

    $14.83 will be the starting pay based on pay setting procedures.

  • Appointment type


  • Work schedule

    Full-time - Guaranteed 35 hours, but could work up to 40 hours per week with benefits.


Few vacancies in the following location:

  • Goose Creek, SC
Relocation expenses reimbursed


Telework eligible


This job is open to
  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Announcement number


Control number


  • Duties
    Duties Summary

    About the position:
    This position will be assigned to the Youth Center at the Naval Weapon Station.

    This is a Regular Full Time position offering annual/sick leave and benefits; Health/Dental and Life Insurance, 401k and Retirement.

    Learn more about this agency

    Performs primarily substantive clerical work in support of technical administrative management and/or operational requirements within the Airman and Family Services Flight. Prepares a wide variety of recurring and non-recurring correspondence, reports and other documents (e.g. medication log; incident/accident log, etc.). Composes non-technical correspondence, such as instructions on office procedures, requests for information, and letters of acknowledgement or notification. Transmits and receives documents and messages electronically. Monitors the number of children enrolled in weekly programs and tends to demands when appropriate. Participates in parent orientation meetings. Consolidates and finalizes information from systems and tiles for various reports in accordance with established reporting procedures. Prepares and maintains classroom rosters, special needs and allergy lists. Maintains children's tiles in accordance with established procedures. Contacts parents to request missing information; notified director when difficulties are encountered. Contacts parents to report injuries that occur. Prepares and consolidates time and attendance records in accordance with established procedures. Compiles and submits USDA paperwork and reports. Verifies classroom staff accurately document and report number of meals served daily. Compiles numbers for end-of-month report to submit to USDA for reimbursement. Promptly reports any concerns regarding the USDA program to the program director. Assists the director with ensuring menus posted are current, accurate and changes are made following AF criteria. Ensures meals and snacks are documented IA W USDA Child and Adult Care Food Program requirements. Efficiently maintains USDA records according to USDA standards to enable quick retrieval of information. Compiles hourly and daily child attendance reports so that planning may be completed for maximum possible usage. Monitors working conditions such as heating, ventilation, lighting, safety, etc. Initiates AF Form 332 and maintains a work order file, communicating with Civil Engineering (CE) to assist in maintaining a safe environments for children and staff. Monitors from work station through closed-circuit cameras all activities of children and staff while in classrooms and center, and notes any discrepancies to the program director. Monitors staff/child ratio to ensure proper scheduling of staff. Receives telephone calls, visitors, inquires, and customers ensuring the needs of each are ascertained and addressed. Requires visitors to comply with sign-in/out procedures and escorts visitors as required. Ensures only authorized patrons use/access the facility. Computes childcare rates, receives payments, provides receipts, records transactions and notifies parents on delinquent accounts. Notifies past due patron accounts. Performs daily setup of cash registers. Consolidates reviews and verifies funds and forms submitted for deposit. Takes appropriate action when receipts and funds collected do not balance. Informs supervisor of unresolved discrepancies or unfavorable trends. Makes deposits as appropriate. Orders supplies/equipment as instructed, maintaining accurate records in accordance with established procedures. Is responsible for the receipt, control, logging, safekeeping, and necessary action on freedom of information materials. Performs clerical work for purchasing that requires the application of general purchasing procedures following established regulations and guidelines. Gathers data for orders and expense reports provided to supervisor for final approval. Is a Government Purchase Cardholder (GPC) of NAF and/or APFs. Establishes and maintains control/inventory logs. Refers requests for exception to policy to program director. Performs other related duties as assigned. Incumbent may be required to represent the program during the absence of senior management. This position grade equals that of a GS-5 in duties/pay. As per AFJ341144, a GS-OS or NAF equivalent may manage the facility for no more than two consecutive hours; or three consecutive hours as long as there is a CYP manager of a higher grade available on the installation to assist if necessary.

    If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/11243337

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


  • Requirements
    Requirements Conditions Of Employment
    • This position requires the incumbent to complete a background investigation with favorable results.
    • This position requires the incumbent to be able to obtain, maintain, and provide evidence of current immunizations this includes annual influenza vaccinations and be free of all communicable diseases.
    • This position has physical lifting requirements which requires the incumbent to complete a favorable pre-employment physical.
    Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/26/2021

    Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

    In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

    Qualifying Experience:
    Applicant must be 18 years of age and have experience in clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Must demonstrate knowledge of office functions to screen telephone calls and visitors and perform other administrative work of the organization. knowledge/proficiency of office automation software (MS Windows, MS Office, including Power Point, Word, Access, and Excel), correspondence, formats, grammar, spelling and physical filing systems and procedures and the subject matter content for the materials being processed is required. Must possess the ability to read and communicate effectively, both orally and in writing, using tact and courtesy in English. Ability to plan, organize work and meet deadlines.

    Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

    Additional information

    • Individual must fully meet qualification/eligibility/background requirements for this position
    • Male applicants born after December 31, 1959 must be registered for Selective Service
    • Direct deposit is required
    • Satisfactorily complete an employment verification (E-Verify) check
    • A probationary period may be required
    • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD)
    • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
    • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
    • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.

    How You Will Be Evaluated

    Your resume and supporting document will be evaluated against the qualifications of the position.

    Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

    You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

    To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

    Background checks and security clearance
    Security clearance

    Not Required

    Drug test required


    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process


  • Required Documents
    Required Documents

    Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

    • Resume

    Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
    If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

    Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

    • Cover Letter
    • DD-214/ Statement of Service
    • Diploma/ GED
    • Disability Letter (VA)
    • License
    • Other (1)
    • Other (2)
    • PCS Orders
    • Professional Certification
    • Proof of Marriage Status
    • Resume
    • Separation Notice (RIF)
    • SF-50/ Notification of Personnel Action
    • Transcript

    As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

    NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

  • Benefits


  • How to Apply
    How to Apply

    To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

    The complete application package must be submitted by 11:59 PM (EST) on 10/26/2021 to receive consideration.

    To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

    It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

    Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

    To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

    If you are unable to apply online, view the following link for information regarding Alternate Application Information (https://help.usastaffing.gov/apply/index.php?title=Alternate_Application_Information)

    Agency contact information JB Charleston NAF HR Office JB Charleston NAF HR Office

    JB Charleston Child and Youth Services Flight
    628 FSS/FSCN, 101 E. Hill Blvd
    JB Charleston, SC 29404-5000
    Learn more about this agency

    Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF)
    Located in beautiful Charleston South Carolina which has been rated "Best U.S. City" for three years in a row. Well known for its rich history, abundance of great restaurants, and breathtaking scenery at every turn. Charleston has become a growing industry center with some of the best schools and universities around. Joint Base Charleston is located in the center of it all, making it the ideal place to work.

    The 628th Force Support Squadron here at Joint Base Charleston is always looking for friendly, outgoing people to work in its many facilities. We are devoted to providing an on-going commitment of excellence and service to our active duty, reserves, retirees and civilian customers. If you are looking for growth and opportunity, look no further!

    As a member of the 628 FSS team, you can attend all of our FSS events and programs, from our annual Independence Day Celebration to Christmas Tree Lighting Ceremonies. You can dine at any of our exclusive food establishments base-wide, have access to a FREE fitness membership and discounted rates for Disney Land and Universal Studio passes from our recreation centers. This is just the beginning of what being a Non-Appropriated Funded employee is!

    Search tag: "JB Charleston NAF"

    Next steps

    If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.