Operations Manager Job in Kirtland AFB, NM

Vacancy No. 248YFSW652560 Department Air Force Global Strike Command
Salary $26.00 to $32.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 11/14/2024 Close Date 11/27/2024
Job Link Apply Online Who may apply Public
Locations:
Kirtland AFB, NM


Summary


About the position: Community Services Flight, Kirtland AFB, NM.

This position will be filled as Regular Full-Time employment category. Regular Full-Time employment guarantees 35 hrs/wk and may be eligible for NAF benefits such as Medical/Dental, Group Life, 401(k), and AFNAF Retirement.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

DUTIES AND RESPONSIBILITIES:

  • Supervises and is accountable for all phases of a Community Services Operation Program as assigned by supervisor. Aids supervisor in preparing annual budget, including manpower and equipment needs, to meet 377th Force Support Squadron goals. Acts as Deputy Community Services Flight Chief when directed by Supervisor. May approve requests or documents that obligate operational funds for expenditures within budget goals. Acts as inventory, property, and fund custodian for the operation's assets. Participates in the planning of structural changes and self-help projects, coordinating with base agencies to ensure project completion. Ensures accurate resale and real property inventories are maintained of the flight activities, and controlled within established goals, and operational requirements. Assists activity managers with the development of program objectives and implements to subordinate staff. Ensures controls for cash handling, credit card processing, and reporting for the operations are adhered to. Must be able to use required software in reconciling transactions and process for proper accounting. Ensures economical and efficient operations, working within local and industry guideline. Identifies operational staffing requirements, and recommends personnel actions based on type of action and activity needs. Provides required training to staff as needed. Resolves employee and customer complaints in a timely manner. Ensures compliance/cooperation with necessary agencies including Fire & Safety, Security Forces, Public Health, EEO, etc. Supports service for various events. Responsible for workforce management, staff recruitment and training. Effectively and efficiently schedules employees based on approved budgets and activity needs. Recommends programs or events to enhance operations. Maintains documentation of assigned personnel training and meets operational and administrative deadlines. Analyzes program's financial information, maintains records, tracks trends, identifies problems areas and submit recommendation to the supervisor and senior leadership for coordination. Serves as an action officer for Food and Beverage programs and procedures. Conducts staff assistance visit to activities and reviews all facets of business activity operations. Work shifts may be irregular with fluctuating hours, including evenings, holidays, and weekends. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12610202

Requirements

Conditions of Employment

  • This position requires the incumbent to satisfactory completion of a Tier 1 (T1) background investigation with favorable determination.
  • This position requires the incumbent to possess and maintain a valid driver’s license and good driving record.
  • This position requires the incumbent to be subject to random testing for drug use. This is a drug-testing designated position.
  • This position requires the incumbent to be able to communicate effectively in English, both orally and in writing.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/27/2024

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
  • Specialized experience in AF MWR operations, and supervisory experience preferred.
  • Must know fundamental principles, methodology, and techniques of operational management.
  • Must be knowledgeable and skilled in a variety of related duties, including payroll, budgeting, costing, inventory control and facility and equipment maintenance.
  • Must be skilled in working with others, as well as knowledgeable of financial and personnel management techniques and administrative policies and procedures.
  • Must be able to articulate clearly to the team members, other members of management and guests.
  • Must have a working knowledge of computers and Microsoft Office programs.
  • May be required to work evenings, weekend.

You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • AF-2545
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 11/27/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Kirtland NAF HR Office
Address
Kirtland Community Services Flight
377 FSS/FSCN
1551 1st Street, Bldg 20350
Kirtland AFB, NM 87117-5661
US
Learn more about this agency

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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