Operations Manager Job in Luke AFB, AZ

Vacancy No. 25-7IFSWC720271 Department Air Education and Training Command
Salary $19.30 to $20.50 Grade 3 to 3
Perm/Temp Permanent FT/PT Part-time
Open Date 1/23/2025 Close Date 2/6/2025
Job Link Apply Online Who may apply Public
Locations:
Luke AFB, AZ


Summary


About the position: This position will be assigned to the Club Five Six on Luke AFB.
Flexible position and no benefits.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Effectively oversees the daily operations by providing and ensuring quality service to patrons in accordance with AF Standards. Oversees work performed is incompliance with established policies and procedures. Assist Club Manager establish, reviews, and evaluates menu planning. Oversees
the Club workforce by maintaining personnel records, providing on-the-job training and administering employee counseling and/or disciplinary actions. Consistent with operational requirements, plans and delegates duty assignments. Provides supervision, training and oversees booking, catering and coordination of events. Develops budgetary data, evaluating financial statements, and actions/changes are accurately prepared with final review of Community Services Flight Chief. Ensures accuracy of daily reports, daily profit and loss. Reviews the accuracy of monthly inventory and maintains financial records and other data. Conducts surprise cash counts and maintains necessary suspense controls. Oversees and verifies all time, attendance and payroll records. Designated as alternate building custodian. Serves as the Entertainment Programmer who is responsible for the planning, organizing and implementation of club recreational, entertainment and special event programs. This includes recurring and non-recurring activities, special events and joint community undertakings to make maximum use of facilities, services, and other resources. Represents and promotes club activities, events and programs to various gatherings of duty members and civilian employees. Plans, directs, organizes, develops and implements the Club Marketing Operations Plan and Marketing Actions Plan. Acts as liaison with the Marketing and Publicity offices. Coordinates and manages all administrative requirements for the successful completion of programs. Conducts regular meetings with staff to ensure all aspects of support for programs will be sufficient to include procurements, all support duties by the clubs, commercial sponsorship, and marketing. Arranges for supplies and time-flow to be accomplished during scheduled activities. Provides instructions and guidance to all club staff members on functions taking place ensuring club rules, regulations and established procedures are adhered to. Develops inputs of club's programs for inclusion in the Luke Events.com monthly publication and newspaper insert. Accounts for funds and makes recommendations for improvements. Tracks and analyzes expenditures and assures accounting of all funds and assets. Maintains records and compiles data for reports. Follows all Air Force regulations in the procurement of equipment, supplies and entertainment. Assures patron satisfaction by resolving complaints and other customer problems.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12676557

Requirements

Conditions of Employment

  • This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/06/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have responsible experience which provides a general knowledge of club operations, or a minimum of four years of progressive experience, which provides a thorough knowledge of all duties described above in marketing, special events planning, food and beverage management, or closely related profession. Must have the knowledge of theories, practices, techniques of business practices and concepts as related to special events/entertainment programs. Knowledge of current trends in music, theater, and the overall entertainment industry, sufficient to ensure audience enjoyment of selected programs. Must have experience or training in computer applications such as office automation software, and is required to be proficient in Microsoft Excel, Word, Power Point and Outlook. Knowledge of time management, Food-trak, Cater ease, and Aloha Systems are desired. First-class customer service skills are required.


Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is nots authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • This position is not included in a bargaining unit.
  • Union Name AFGE and Local or Chapter Number 1547.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 02/06/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Luke NAF HR Office
Address
Luke Community Services Flight
56 FSS/FSCN
7383 N. Litchfield Road, Suite 3090
Luke AFB, AZ 85309-1566
US
Learn more about this agency

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements