The United States Space Force (USSF) Space Operations Command (SpOC) at Schriever Space Force Base, Colorado is searching for an Operations Support Specialist (NH-0301-03, GS 12/13 equivalent).

Description:
As the Operations Support Specialist in this role, you will support the daily operations of a unit that plays a vital part in national security by providing crucial logistical support for missions across the Satellite Control Network (SCN). You will serve as the primary communications channel between Remote Tracking Stations (RTS) and other SCN organizations, responsible for forecasting, coordinating, and scheduling all non-flight activities that require network resources. A major part of your duties involves operating and maintaining seven RTSs and the Eastern Vehicle Checkout Facility to support operations for over 190 satellites. You will implement action directives to protect critical real-time activities and participate in Depot Level Maintenance planning, scheduling, and conflict resolution. Finally, you will constantly monitor the status of the SCN to understand the operational impacts of all non-flight activities.

The ideal candidate is a highly organized and detail-oriented professional who thrives on keeping complex, mission-driven operations running smoothly behind the scenes. Essential skills include experience managing schedules, coordinating resources, and juggling multiple competing priorities, particularly with the meticulous detail required for SCN launch forecasting. While a background in the Satellite Communication Network-whether from the military, government, or private sector-is highly preferred, the core ability to manage complex logistics is key. A high school diploma is required, though additional professional training in satellite communications is a plus. Crucially, the candidate must be able to obtain and maintain a U.S. Top Secret security clearance and be willing to undergo the necessary background check process.

Key Skills and Abilities:
1. A broad knowledge of the organization and functions of activities involved in providing logistical support.
2. Ability to identify all activities that will be involved in providing needed logistical support to the RTSs.
3. Working knowledge of DoW and AF acquisition management processes. Knowledge of the AFSCN maintenance and operations requirements.
4. Knowledge of the worldwide network of satellite communications facilities. Knowledge of Command-and-Control Segment in support of satellite operations.
5. Advanced knowledge of the Electronic Scheduling Dissemination (ESD) current system and replacement system.
6. Ability to effectively communicate both orally and in writing to make presentations, reports, and provide technical information clearly using tact and diplomacy.
7. Ability to interpret and adapt AF policy and provide technical direction and guidance to RTS's.

Conditions of employment

• U.S. Citizenship Required
• Telework is not authorized. Position requires employee's physical presence due to face-to-face contact with others.
• PCS is not authorized. Incentive is not authorized.
• Employee must be able to obtain and maintain a Secret security clearance.
• Required to handle and safeguard sensitive and/or classified information in accordance with regulations to reduce potential compromise.
• Travel by commercial and military air, and utilization of government quarters and dining facilities when available, when necessary.
• Serves as Technical advisor on maintenance activities and is “on-call” status to solve real-time conflicts as required.
• Must have a valid driver’s license if required to drive a vehicle.
• Subject to Temporary Duty Assignment (TDY): Approximately 15 days per year.
• This position will close after 5 business days or 75 applications, whichever comes first.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

The 0301 series does not have an individual occupational requirement that must be met. You can view the experience level requirements here. Please scroll down to the 3rd section titled Administrative and Management Positions.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Knowledge, Skills and Abilities (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies as related to the series and grade of the position being filled. Final qualifications determinations will be assessed based on OPM's General Schedule Qualifications Standards found here:

Interviews: You will be contacted by e-mail and/or telephone if your application is identified as qualifying for a position being filled. An interview may be conducted. If interviewed, you will be asked to address the same knowledge, skills, abilities and/or competencies used to initially qualify your application for the position.

Resume:You must submit a resume that may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume exceeds two pages or is illegible/unreadable. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your resume must provide:

1. Personal information - your full name, email and mailing addresses, phone number
2. Education information - the name of the school and the dates you attended
3. Work experience - paid and unpaid work with the following information:
   • Job title
   • Detailed duties and accomplishments
   • Employer's name and address
   • Supervisor's name and phone number
   • Starting and ending dates (If actual dates are not known, provide your best-estimated timeframes.)
   • Hours per week
   • Salary, if applicable
4. Other qualifications - skills, certifications/licenses, honors, awards, special accomplishments, and job-related training courses

College Transcripts (if applicable): Please see the Education section of this announcement for detailed information about transcripts.

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