Outreach Services Director NF-04 Job in White Sands Missile Range, NM

Vacancy No. C2SCNAFCY-25-12766579 Department Army Installation Management Command
Salary $72,553.00 to $75,500.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 7/16/2025 Close Date 7/23/2025
Job Link Apply Online Who may apply Public
Locations:
White Sands Missile Range, NM


Summary

This position is located at White Sands Missile Range, New Mexico.

This position is eligible for the NAF benefits package and leave accrual.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Serves as director for installation/community, Outreach Services Program, provides assistance to active duty military personnel, DOD civilians, and their family members.
  • Implements and monitors DA policies related to Outreach Services, e.g., fees, patron eligibility, baseline programming, space allocations/goals, etc.
  • May be required to recruit and hire qualified personnel utilizing Army CYS Standard Position Descriptions.
  • Develops program budget and provides to CYS Coordinator for CYS budget.
  • As Subject Matter Expert on installation child and youth Outreach Services issues prepares reports, surveys, and briefings for command and installation on matters pertaining to CYS.

Requirements

Conditions of Employment

  • Must be 18 years of age or older at time of appointment or placement into the position.
  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/physical/background requirements for this position.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
  • A one year probationary period may be required (either initially or upon conversion, if applicable).
  • Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
  • May be subject to an irregular hours, evening and or weekends.
  • Satisfactorily complete an employment verification (E-Verify) Check.
  • Travel on and off post may be required.

Qualifications

Highly Preferred Candidates will have all of the following experience:
  • Demonstrated experience using military child care.com to fill spaces in accordance with DoD priority for care and demand for care
  • Demonstrated experience utilizing Child and Youth Management System
  • 2 years of experience at a School Age Care or Youth Center as a program manager OR 2 years of experience as an Outreach Director
  • Experience with the Multidisciplinary Inclusion Action Team



Successful completion of an undergraduate Degree that included or was supplemented by major study (at least 24 semester hours) in fieldwork, which directly relates to CYS such as: early childhood/elementary/secondary/special education, child/youth development, psychology, youth program administration, or a closely related field.

OR

A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to the position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described above.

In addition to the qualifications listed above, candidate must possess:
1. At least 24 months working in child and/or youth programs.
2. Experience in child and youth program administration.
3. The ability to plan and organize work, analyze problems to identify significant factors, gather pertinent data and recognize solutions.
4. Ability to communicate effectively orally and in writing in English.
5. The physical ability to lift and carry up to 40 lbs, walk, bend, stoop and stand on a routine basis. Duties may involve working both indoors and outdoors.

Education

Proof of education is required at the time of application. Note: Education must be directly related to the position to be filled. General Education courses do not count toward the credit total.

Additional information

Area of Consideration
The Area of Consideration for this vacancy announcement is worldwide.

Proof of education is required at the time of application.

Manual Application

  • If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.
Non-Foreign Overseas Allowances
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.
  • Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (To view the kit, https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit%20for%20Army%20NAF%20Childcare%20Positions.pdf
  • Important Information Regarding Access to Certain Federal Facilities:
    • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • Business Based Action
  • Current/Former NAF Employee / Current Appropriated Employee
  • Outside Applicant Veteran / Spouse/Widow/Parent of Veteran
  • Outside Applicant Non-Veteran
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.

Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit found in the applicant information kit.

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.

Required Documents

The following documents must be submitted with your application:

  • HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
  • Resume


PROOF OF EDUCATION IS REQUIRED AT THE TIME OF APPLICATION, if applicable.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. We recommend updating your USAJobs profile and Resume with your current address to ensure you are not rated ineligible for the area of consideration, if applicable.

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
  • DA 3434 or equivalent
  • References or letters of recommendations
  • Proof of Marriage Status
  • Resume
  • Transcript

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN):C2SCNAFCY-25-12766579. Announcement closes at 11:59 PM Eastern Time on 07/23/2025 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12766579.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

CHRA NAF C2SC - Recruitment Branch
Address
BW-NAF-W6CJAA USARMY GARRISON WHITE SANDS
DO NOT MAIL
White Sands Missile Range, NM 88002
US

Next steps

Applicants are encouraged to apply early in the announcement period to allow themselves ample time for application updates, if warranted. (E.g., to provide missing required documentation such as transcripts, high school diploma, etc. before announcement closes.) After we receive your complete application package your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your resume supports the answers given in the questionnaire. If your resume does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking you may be referred to the hiring manager for further consideration and possible interview. Applicants may be sent based on cut off dates, the date order of application or other means outlined in the announcement text or in accordance with Army Regulation 215-3. You will be notified when your rating is determined. If a determination is made that you have inflated your qualification and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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