As a/an Outreach and Marketing Specialist at theGS- 1101-12, some of your typical work assignments may include:

Media Relations & Communications - Promotes and/or develops new releases, SBA featured story ideas and Op-Eds for the Media.

Produce feature stories for the media on successful businesses that have received SBA assistance including official SBA Success Stories and other stories which are pitched to the media that reflect the current trends and developments at SBA programs and services (such as but not limited to SBA loan volume trends and special initiatives).

Act as the region point of contact for disaster media coverage and will distribute disaster press releases as requested by the Office of Disaster Assistance or OCPL.

Serves as a media communication liaison by coordinating media inquiries, drafting talking points and public-facing materials, supporting leadership engagement, monitoring media coverage, and ensuring all communication is accurate, timely, and cleared through appropriate agency channels.

Partnering - Build and maintain a local network of collaborative partnerships: economic development practitioners in Federal, state, regional and local government, chambers of commerce, business and trade associations, financial institutions, educational institutions and civic/community organizations.

Outreach - Participate in or lead projects to accomplish outreach events and will be expected to collaborate with others on the team and other resources to ensure that the projects are successful.

Compliance - Field technical representative responsible for compliance oversight of SBA district office customers. Conduct program evaluations, monitors and assesses awardee performance, ensures that grantees comply with terms and conditions of award, and reviews financial reports in accordance with associated SOP guidance.

Oral Communication - Represent the SBA at a variety of public functions through outreach/presentations/trainings in order to educate the small business, lender and contracting community about SBA programs and services, and other small business-relevant topics.

Other Local Marketing Duties - To be determined by the Regional Administrator or designee.

Conditions of employment

• You must be a U.S. Citizen
• You must successfully complete a background investigation.

Qualifications

GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: that includes working independently in

• building and managing collaborative alliances and partnerships with a variety of business development partners; and
• developing marketing strategy for programs and services for growth and development of a customer base; and
• developing and delivering outreach, training, presentations and education on a variety of business management, financial management or lending topics related to small business; and
• preparing press releases for media inquiries and communicating information to the press. These qualifications must be clearly referenced in your resume.

There is no education substitution for this grade level.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

General Business and Industry Series 1101b

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.

All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/18/2026.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Telework may be available. For information on Telework visit: http://www.telework.gov/

Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued.

This is a bargaining unit position with AFGE Local 228.
This is not a drug testing designated position (TDP).

Applicants meeting basic eligibility requirements will be further evaluated based on additional assessments. One of these assessment is USA Hire. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

The assessments relate to the following Competencies required to do the work of this position:

• Attention to Detail
• Customer Service
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Media Relations & Communications
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

In order to be considered for this position, you must complete all required steps in the process. One of the required assessments for this position is an online assessment that measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Failure to submit any of the required documents by the closing date/time of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

1. Your Resume must not include photographs. Resume length may not exceed 2 pages and must contain the following information:

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/dd/yyyy to mm/dd/yyyy);
• If other than full time you must provide hours worked per week.
• PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must contain sufficiently detailed information upon which to make a qualification determination. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
• Should you submit multiple resumes, only the latest uploaded resume will be reviewed.

2. In addition to the online application (resume and responses to the occupational questionnaire), you are required to submit the following forms, if applicable. It is the responsibility of the applicant to ensure all documents are legible:

• Federal employees must submit proof of your permanent career/career-conditional competitive status ("1" or "2" in Tenure, block 24 and "1" in Position Occupied, block 34). Submit SF-50 showing current grade and tenure and an SF-50 showing highest (permanent) grade ever held, if different. NOTE: An award or detail SF-50 will not be accepted as proof of status.
• If you are using education as a substitution for experience (the announcement will state whether this is allowed), or if there is an educational requirement for this position, you must submit a copy of your transcripts (unofficial or official) that clearly describes your qualifying education. If selected, official transcripts will be required;
• If you are claiming Veteran status, you must submit a copy of all required documents to support your claim (e.g.: DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA disability letter)--see VetGuide;
• Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD-214 (showing the character of service) or other proof of service to receive consideration for veterans' preference. For more information on Veterans' Preference, please visit FedsHireVets.gov.
• CTAP/ICTAP/RPL Applicants: Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (if applicable), your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330, and your most recent performance appraisal.

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