Upon selection for this position, individual must possess or initiate a National Agency Check with Inquiries (NACI) background investigation. A favorable determination based upon investigative results is mandatory for this position. Failure to meet these requirements will result in termination of employment. A pre-placement physical is required if not already current. Upon selection, must complete mandatory Full-Time Support (FTS) Training at the Professional Education Center (PEC) within six months of assignment (if applicable, training will be coordinated by the supervisor). Individual must meet all military requirements of the position without creating a grade inversion, as determined by the Human Resources Office (HRO). Technicians will not be militarily senior to their full-time supervisor or wage leader (Grade Inversion). Enlisted members currently at a higher grade than allowed by the position (see Military Grade Requirement above) may apply; however, they must administratively reduce prior to appointment and provide confirmation of the reduction to HRO.
Qualifications
GENERAL EXPERIENCE:
Experience, education or training which indicates the candidate can reason in quantitative terms, communicate orally and in writing in a clear and concise manner, understanding the terminology and data pertaining to repair operations and process characteristics of the production activity.
SPECIALIZED EXPERIENCE:
Experience, education or training scheduling workflow in more than one area and responsible for coordinating products or materials from support activities. Experience in performing or supervising journeyman level work in a production facility. Experience preparing job or work orders; scheduling various phases of projects into the production facility; following up to see if work is progressing as planned and arranging for adjustments in materials, machine processes, and work sequencing allowing for changes. Experience with current automation support programs to input data, provide status of equipment, and monitor job order status, monitor work priorities, requisition repair parts, track repair parts status, etc.
Education
DUTIES CONTINUED:
(4) Establishes and operates the customer service center. This includes but is not limited to; operating and managing CES storage facilities, to include those at geographically separated units and training sites, coordinating any movement of equipment and material to and from CES, coordination with building managers, soliiting and reviewing customer feedback, conducting trend analysis, service calls, providing guidance for self-help customers, providing interpretation of, and recommendations for adjustments to service contracts, and providing a central point for information vital to the accomplishment of the CES mission. Visits job/construction sites to observe status of and expedite projects. Implements changes to avoid future delays and problems based on trend analysis. Provides quality customer service data to the CES and Support Group Quality Assessment Teams. Serves as the CES focal point, coordinating activities with off-base organizations to expedite and coordinate work.
Plans for and ensures proper marking of equipment and hazardous/sensitive materials. Ensures proper palletizing, labeling, storing, transportation, and disposal procedures are followed.
(5) In conjunction with the Facility Manager, coordinates and directs periodic inspections of Real Property and Real Property Installed Equipment (RPIE) Inventory data must reflect conditions, amount, type, and descriptions of all facilities and RPIE. Maintains backlog of essential long-term maintenance and repair requirements, ensuring all future maintenance, repairs, and minor construction work is identified and programmed for in-service or contract accomplishment. Results are used to forecast maintenance requirements and determine facility condition codes used as a basis for the Commander's Facilities Assessment Report. Formulates and administers the Recurring Maintenance Program (RMP). This program typically ensures prompt and continuous maintenance for all facility systems including existing and newly gained facilities. Recognizes the requirement to add recurring maintenance activities to the existing workflow as newer and highly technical systems are established through new construction. Coordinates maintenance schedules with construction contractors and the base maintenance force. Scheduling complexity is increased due to the age of ANG facilities and systems, which are kept in service beyond their normal life cycle.
Determines the most effective utilization of resources to accomplish recurring maintenance actions by use of in-service employees, Traditional Guard personnel, and/or contract maintenance services. Tracks and submits material requiremehts through various supply systems for future RMP cycles. Coordinates RMP actions with building manager(s)/occupants. Ensures an effective program, which will minimize unforeseen mission interruptions.
(6) Supervises assigned staff so as to assign, direct, and review work of subordinates. Determines proper work methods and procedures, sets performance standards and . makes formal appraisal of technician(s) work performance. Prepares formal requests for filling vacancies, selects or participates in the selection of subordinate(s) from lists of eligible applicants. Approves and disapproves leave. Formulates training programs for subordinate(s) and conducts informal training to broaden employee skills. Prepares formal requests and recommendations for promotions, reassignments and disciplinary actions. Receives formal grievances, resolving those that can be resolved at the lowest level. Keeps subordinate(s)iformed of all aspects of personnel programs to include merit promotion, position classification, etc. Implements provisions of government-wide, Wing and unit programs, in the area of equal employment opportunity and employee management relations.
(7) Establishes and operates the CES Command Control Center during normal, contingency, and emergency operations. Operates radio networks, Local Area Network (LAN) computer systems and telecommunications devices to receive and disseminate information. Develops and implements contingency, sustainment and recovery plans or checklists designed to support complex operations. Tracks status, maintains accountability, and provides updates relating to personnel, equipment, and vehicles.
During the initial stages of emergency operations (approximately up to 2 hours), incumbent must make sound, informed, and often, complex decisions, either neutralizing or minimizing impact on facilities required to support mission requirements.
(8) Establishes and maintains facility and construction folders to include records of all significant maintenance and improvements that have and have not been capitalized. Establishes and monitors the warranty/guarante e program for RPIE. Establishes an operations and maintenance (O&M) manual library for technical reference and service technicians.
(9) Initiates, monitors, and administers contracts, within delegated authority. Acts as Contracting Officer Representative, reviews material submittals, ensures execution of Statement of Work, performs daily and closeout inspections of all work completed by contract or construction personnel. Coordinates all contract work with building managers/occupants/users of affected areas.
(10) Manages CES mobility equipment and supply programs and provides training to drill status guardsmen in accomplishment of these tasks. Serves as the supply liaison between the CES Commander, key staff and higher headquarters. Coordinates CES logistics activities with affected Wing organizations (such as budget, supply, contracting, etc.), to ensure effective management of CES resources and an integrated logistics program. Acts as the focal point for all supply related matters involving CES.
(11) Performs other duties as assigned.