Clarification from the agency

This announcement is open to current permanent competitive service Department of Defense (DoD) employees. Veterans eligibilities include Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP), Retained Grade Preference (RGP), and Military Reserve and National Guard Technician eligibles may also apply.

As a PROGRAM ANALYST at the GS-0343-11/12/13 some of your typical work assignments may include:

GS-11:

• Performs detailed analyses of financial systems and operational practices, recommending process improvements and solutions to resolve complex travel-related problems.
• Researches and evaluates all DoD travel programs (e.g., temporary, permanent, special) to recommend policy simplifications and cost-saving initiatives based on data analysis.
• Participates in the development and implementation of DoD travel policies and regulations, analyzing payment data to identify compliance trends and prevent improper payments.
• Leads special projects and long-term studies on major mission programs by developing detailed plans and evaluation criteria to address complex issues.
• Serves as a program analyst liaison with DoD Components and external federal agencies (GSA, OPM, IRS), representing the DTMO on various committees and working groups to resolve policy issues.

GS-12:

• Conducts broad analyses of financial systems and work processes, developing solutions and new procedures to resolve unusual problems and accommodate changing technology across DoD Components.
• Applies expert knowledge of travel policies to research, evaluate, and develop recommendations for policy simplification, cost-saving initiatives, and the prevention of improper payments.
• Leads complex and sensitive special studies on major mission programs, establishing goals, evaluation criteria, and new techniques to satisfy broad policy and technical requirements.
• Develops and coordinates DoD travel policy, regulations, and financial management requirements with internal and external stakeholders, including OMB, GSA, and Treasury.
• Serves as a key liaison with all DoD Components and external federal agencies, representing the DoD on government-wide committees to negotiate policy consensus and resolve implementation issues.

GS-13:

• Leads highly complex analyses of DoD-wide financial systems and operational practices, developing innovative solutions and establishing new procedures to resolve critical, long-range challenges.
• Serves as a senior subject matter expert, directing research and data analysis to develop, simplify, and implement DoD travel policies that generate significant cost savings and ensure regulatory compliance.
• Directs sensitive, complex, and long-term special studies on major DoD mission programs, independently making decisions and implementing new methods to satisfy broad policy and technical requirements.
• Initiates and directs the development of DoD travel policy, negotiating resolutions with senior officials from OMB, GSA, and Treasury to build consensus on potentially controversial new policies.
• Acts as the senior liaison and primary representative for the DTMO to high-level managers across DoD and external federal agencies, ensuring policies align with statutory requirements and representing DoD interests on government-wide committees.

Conditions of employment

• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Resume and supporting documents (See How To Apply)
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Set Schedule
• Recruitment Incentives: Not Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is situational telework eligible.

Qualifications

You may qualify at the GS-11, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service:

• Using established joint travel regulations and policies to answer routine travel questions.
• Gathering and compiling data from prescribed sources to support program analysis.
• Identifying and documenting straightforward discrepancies between data and established procedures; and 4) Communicating factual information to team members and supervisors.

OR

B. Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree;

OR

C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)

You may qualify at the GS -12, if you possess one year of specialized experience equivalent to the GS-11 grade level in the Federal service:

• Applying established travel policies, regulations, or procedures to answer inquiries and provide guidance to stakeholders.
• Assisting in or conducting analyses of program data to identify trends and support recommendations for process improvements.
• Gathering and analyzing program data to monitor compliance and identify discrepancies for review; and 4) Working with team members and internal stakeholders to resolve routine policy questions or procedural issues.

You may qualify at the GS -13, if you possess one year of specialized experience equivalent to the GS-12 grade level in the Federal service:

• Analyzing and interpreting travel policies, regulations, or procedures to implement programs or provide guidance.
• Conducting research or special studies on program effectiveness, compliance, or efficiency to develop recommendations for leadership.
• Analyzing quantitative data to identify trends, compliance issues, or opportunities for cost savings and process improvements.
• Collaborating with internal or external stakeholders to develop, implement, or resolve issues related to policies and procedures.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 0343 series.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Competencies:

• Data Analysis and Decision Making
• Policy and Compliance
• Project Management

Interagency Career Transition Assistance Program (ICTAP):This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications.

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the (RGP) eligibility. If you are claiming RGP and are determined to be Well Qualified for the position, you will be referred to the hiring manager as a priority applicant.

Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG):In order to receive this preference, you must choose the (PPP DoD MRNG) eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.

Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the(MSP) (PPP MSP) eligibility. If you are claiming MSP (PPP MSP) and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant.

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc.). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED

1. Resume:

• IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
• Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

2. Transcripts:

College transcript (s), required if qualifying based on education. We accept unofficial transcripts, as long as they contain your name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned.

3. SF50

• All current and former civilian Federal employees must submit a copy of your MOST RECENT SF50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. This is also a requirement to verify your Time in Grade (TIG).

4. Veteran's Documents:

• If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents: DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.

PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DODCustomersRequiredSupportingDocumentation.pdf

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