Duties
As a uniformed employee of the National Park Service, the incumbent serves as a front-line park representative. They provide information, give interpretive tours, and educational programming to the public. The primary purpose of this position is to provide guide services to visitors.
Major Duties:
- Answering questions on a variety of subjects.
- Guiding small groups and providing services to visitors.
- Present limited and repetitive pre-established talks including introductions to films, map talks, and static exhibit interpretation.
- Orient hikers to conditions and equipment needs.
- Performs duties, including programs, that require application of broad subject-matter knowledge of the park.
- May guide larger groups (up to 50 people) on longer walks or programs.
- Provide a wide range of services for park visitors.
- Collection of Fees.
- To help maintain and preserve the pristine ecosystem within the cave, this position performs daily cleaning of cave trails - including the removal of human and service animal waste (i.e., urine, feces, vomit, saliva, etc.), as well as food or other debris left by visitors.
Career-Seasonal: These GS-0090-05 Park Guides are permanent, full-time, career-seasonal appointments. Career-Seasonal appointments are permanent positions that include the same benefits as permanent appointments, but do not provide work on a year-round basis. These positions will be in a non-pay status for a maximum of one pay period (2 weeks) each year, scheduled sometime in January.
Physical Demands: The work requires standing for long periods of time, walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items. Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.
Work Environment: Work is performed both indoors and outdoors resulting in exposure to a variety of weather conditions.
Requirements
Conditions of employment
- Must provide proof of U.S. citizenship.
- Appointment subject to background investigation and favorable adjudication.
- Males born after 12-31-59 must be registered for Selective Service.
- Direct Deposit participation is required.
- Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
- DRIVER'S LICENSE: Must have and maintain a valid driver's license throughout employment.
- UNIFORM: You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
- WORK SCHEDULE: You may be required to work evenings, holidays, and overtime. As a Park Guide, your tour of duty will include working weekends.
- This is a bargaining unit position.
- You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
- PROBATIONARY PERIOD: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period. For more information regarding Probationary Periods, please see "Qualifications" section below.
*Additional Requirements located under Qualifications*
Qualifications
Requirements Continued...
PROBATIONARY PERIOD: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
______________________________________________________________________
QUALIFICATIONS:
All qualifications must be met by the closing date of this announcement-08/18/2026-unless otherwise stated in this vacancy announcement.
To receive credit for experience YOUR RESUME MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
To qualify for this position at the GS-5 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:
SPECIALIZED EXPERIENCE: At least one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-4 grade level in the Federal service (obtained in either the public or private sectors).
Specialized Experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Your resume must show hours per week worked AND the to/from dates in month/year format for each position.
Examples of specialized experience include, but are not limited to: Park Guide or tour leader; naturalist; environmental educator or teacher; or other similar work.
-OR-
EDUCATION: Successful completion of at least four years of education above high school (120 semester hour or 180 quarter hours) leading to a bachelor's degree with courses related to the occupation, such as: American history, science, public speaking, parks and recreation, education, or communications.
If using education to qualify, you must upload a legible copy of your college transcripts that includes your name, credit hours, and degree awarded.
-OR-
COMBINATION: Successful completion of a combination of education and experience as described above. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 3 years of college study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement.
If using education to qualify, you must upload a legible copy of your college transcripts that includes your name, courses, and credit hours completed.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. Recognition of Foreign Qualifications | U.S. Department of Education. https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualification
Additional information
AREA INFORMATION: Carlsbad Caverns National Park is located 27 miles from the city of Carlsbad in southeastern New Mexico. The Park, at an elevation of 4400 feet, has a semi-arid climate with hot summers, mild winters, abundant sunshine, low humidity, and approximately 10 inches of rainfall per year. Carlsbad (population 29,000) has all amenities and services including medical and dental facilities, motels, banks, restaurants, churches, grocery stores, department stores, and several recreation facilities. Information about Carlsbad and the Carlsbad area can be found at the Carlsbad Chamber of Commerce. Schools include K-12, and New Mexico State University - Carlsbad Campus. Other services can be found in Albuquerque (280 miles), El Paso, Texas (170 miles), Lubbock, Texas (180 miles), or Midland/Odessa, Texas (150 miles). Recreation opportunities are plentiful with Guadalupe Mountains National Park located 50 miles from the city of Carlsbad, two state parks (Brantley Lake and Living Desert Zoo), and the Lincoln National Forest within an hour's drive. Please note: A government van pool provides service between Carlsbad, NM and Carlsbad Caverns National Park for staff on the core shift.
Government/Park housing is not available for these positions.
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
The duties of this position are suitable for telework only during an emergency or natural disaster with supervisory approval.
Additional vacancies may be filled using this job announcement.
All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of any additional assessment(s) required for this position.
Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into the following categories:
You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Customer Service
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Reading Comprehension
- Self-Management
- Stress Tolerance
- Teamwork
In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required.
Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.
Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Required Documents
THE FOLLOWING DOCUMENTS ARE REQUIRED and must be submitted by 11:59 PM (EST) on 08/18/2026:
- Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time).
- Your resume must clearly show how long you have held each grade/rank.
- Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted.
- The minimum font size is 10-point for all body text.
- All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression.
- Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
- Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements.
- If you have federal experience, you should include series, and grade for each position held, and if experience is part of a career ladder position, you must clearly distinguish the job duties and length of time working for each grade level.
- More information on how to write a Federal Resume: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
- Complete All Required Assessments.
- All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
- Veterans Preference Documentation, if applicable. Veterans must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (member 4 copy) or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you are a Disabled Veteran, Purple Heart Recipient, or Parent or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.va.gov/records/ or call 1-800-827-1000. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
- Interagency Career Transition (ICTAP) and Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.