Duties
Job Summary
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, childcare, food and vending, procurement, logistics and administrative counsel.
This position is in the Payroll and Benefits Department, Office of Finance, Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The purpose of the Office of Finance is to provide financial management services to Leadership, Members, Committees, Officers, and Offices of the House. The Payroll and Benefits Department is responsible for the administration of staff payroll and benefits in accordance with applicable laws, rules, and regulations. This position serves as the Payroll Operations Specialist
The position is responsible for data entry of personnel actions for over 10,000 employees which include appointments, terminations, salary adjustments, leave without pay, student loans, health and life insurance, and retirement forms. Validation, research, and correction of personnel actions and benefit forms. Ability to use speed and accuracy to complete PAFs within our deadline periods. Able to adapt to Lawson and ImageQuest software to perform duties
All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Priority Management, and Problem Resolution
Grade level at time of appointment is determined by experience and designated level of responsibility. The position does not have day-to-day supervisory/managerial responsibilities. This position has access to Personally Identifiable Information (PIl).
Primary Duties/Responsibilities
- Examines, verifies, and processes a wide variety of pay action documents, such as overtime reports, levies against salaries or wages for taxes and other purposes, accessions, separations, promotions, and demotions.
- Reviews, verifies. and processes a variety of data impacting pay, electronic funds transfer (EFT) payroll deposits, leave, taxes, benefits, other deductions, and mater payroll record information.
- Investigates and resolves payroll issues associated with various and unrelated types of appointments, such as permanent, temporary, part-time, student employment, etc. Interfaces verbally and online with other pay personnel and human resources staff to resolve payroll issues or miscellaneous inquiries.
- Reviews documents for accuracy, propriety, completeness, and conformance with guidelines, and/or prepares change documents to reflect changes for others to post.
- Establishes, maintains, and closes individual pay accounts; determines and verifies net pay changes or net amounts due; and verifies accuracy and agreement of payroll totals with accounting controls and reconciles differences.
- Performs other payroll duties and additional workload as assigned and as necessary. This includes executing reviews of both leave and pay, including retroactive reviews, when requested by the supervisor or management official. Other reviews may include Fair Labor Standards Act, overtime, military leave, and jury duty certification.
- Works with the appropriate Payroll Counseling team member to clarify information, correct errors, and update official records and personnel actions
- Follows both oral and written instructions and communicates clearly with internal/external customers.
- Researches, interprets, and accurately applies relevant laws, rules, regulations, polices, processes, and procedures.
- Analyzes data using appropriate methods and tools.
- Uses financial systems/software to research and troubleshoot issues.
- Enters payroll adjustments related to Thrift Savings Plan, health, or life insurance, when required.
- Processes appointments and terminations. Performs salary, title, and withholding and information changes. Disburses pay and earning statements
- Prepares, reconciles and distributes various payroll related reports and statistical compilations, research and answers correspondence.
- Instructs, trains, and mentors peers as instructed by supervisor.
- Performs other official duties and special projects as assigned.