Pharmacy Supervisor - Inpatient

Clarification from the agency

This is an INTERNAL ANNOUNCEMENT and is limited to current permanent employees of the Iowa City VA Health Care System and current permanent VA Nationwide employees. If you are not in any of these categories, you should apply under the external announcement number CBSY-13075598-26-MI NOTE: The 2-page Resume requirement does not apply to this position.

The primary function of the Pharmacy Supervisor is to direct and coordinate the daily workflow and operational activities within the Inpatient Pharmacy. These activities include helping to coordinate staff scheduling and staff assignments, as well as workflow monitoring and management, directing veteran and non-veteran patient customer service, and occasionally working online as a pharmacist, if needed. The Pharmacy Supervisor will be responsible for supervising multiple pharmacists and technicians, as well as providing oversight to trainees, pharmacy students and volunteers that work within the area. The Inpatient Pharmacy Supervisor must manage people, maintain effective interdepartmental relations, exhibit effective problem resolution skills, and cooperate with other services to accomplish the medical facility's mission and goals. Additional duties include assuring that the inpatient pharmacy areas are compliant with all regulatory and accrediting body requirements, designing and implementing orientation and training programs for staff, developing and performing ongoing competency assessments, and maintaining systems to monitor the performance of staff activities. The Inpatient Pharmacy Supervisor develops policies and procedures related to his/her assigned area. Lastly, the incumbent will serve as a key member of the Pharmacy Management Team and perform duties as assigned by the team.

FUNCTIONS OR SCOPE OF ASSIGNED DUTIES:

• Pharmacy Operations
  • Provides first-line coordination and oversight for pharmacist and technician inpatient pharmacy work activities, including staff leave and scheduling, staff work assignments, drug distribution processes, preparation of sterile and non-sterile products, veteran and non-veteran customer services, and regulatory compliance regarding medication control and security.
  • Manages the distribution and control of scheduled and unscheduled medications including investigational drugs in the area of responsibility. Helps coordinate provision of cost-effective procurement, preparation, and distribution of pharmaceuticals.
  • Participates in drug distribution reviews as a part of Medical Center performance improvement teams to coordinate and evaluate compliance and readiness for external review bodies such as JC, SOARS, OIG, including drug utilization reviews and audits.
  • Ensures processes are in place to meet the pharmaceutical care needs of special populations such as pharmacokinetic dosing parameters, and other pharmacotherapeutic considerations.
  • Functions as the leave approving official following department policy and procedure. Monitors leave usage to prevent abuse of the leave privilege and to assure accountability.
  • Contributes to adequate quality assurance and quality improvement activities, including development and maintenance of effective services, systems, and processes from both patient outcome and cost perspective using audits, continuous monitors, and patient safety reports.
• Clinical
  • Applies expert level proficiency in clinical pharmacy.
  • Assesses appropriateness of clinical decisions based on available data and evidence and uses clinical judgement to guide clinical pharmacists when necessary.
  • Operationalizes clinical pharmacy activities, (e.g., therapeutic interchanges, formulary initiatives, monitoring protocols, updates in policy) within the assigned program area.
  • Collaborates with other service line supervisors, coordinators, and staff in the design and implementation of clinical pharmacy services.
  • Effectively prioritizes patient care activities based on patient need and resources available.
  • Effectively communicates with other professionals using professional terminology and with patients using language appropriate for the assessed level of understanding.
• Leadership
  • Provides direct supervision to a team of inpatient clinical pharmacists and pharmacy technicians.
  • Conducts performance evaluations, sets performance standards, and provides ongoing feedback, coaching, and professional development.
  • Identifies training needs and implements new employee training plans and staff development initiatives to ensure high competency levels and professional growth.
  • Promotes the continuous development of integrated clinical pharmacy services by all staff members within the inpatient pharmacy areas.
• Administrative
  • Prepares administrative reports and documentation as required by the Chief of Pharmacy Services or other VA leadership.
  • Participates in strategic planning and assessment for pharmacy services.
  • Participates in committees as assigned.

Work Schedule: Full-Time, Monday through Friday, 7:00am - 3:30pm
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

All requirements must be met at the time of the announcement closing.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d)
• Education:
  • Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
  • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT)
• Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia.
  • Exception. Non-licensed pharmacists who otherwise meet the eligibility requirements may be given a temporary appointment at the entry level as a Graduate Pharmacist under the authority of 38 U.S.C. § 7405(c)(2)(B). The appointing official may waive the requirement of licensure for a period not to exceed 2 years for a pharmacist that provides care under the supervision of a licensed pharmacist. For grade levels above the GS-11, the candidate must be licensed.

NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.

1. Failure to Obtain License. In all cases, pharmacists must actively pursue meeting state prerequisites for licensure starting from the date of their appointment. At the time of appointment, the supervisor will provide the unlicensed pharmacist with the written requirement to obtain licensure, the date by which the license must be acquired, and the consequences for not becoming licensed by the deadline. Failure to become licensed within 2 years from date of appointment will result in removal from the GS-0660 Pharmacist series and may result in termination of employment.

• Grandfathering Provision. All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-13 Pharmacy Supervisor

• Experience: In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level, GS-12. The GS-12 requirements include:
  • Knowledge of professional pharmacy practice.
  • Communicate orally and in writing to both patients and health care staff.
  • Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security.
  • Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. AND
• Knowledge, Skills, and Abilities (KSAs): Pharmacists assigned to this position must demonstrate the following KSAs:
  • Ability to effectively supervise subordinate staff.
  • Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
  • Expert understanding of regulatory and quality standards pertaining to pharmacy.
  • Skill in managing people or programs.

Creditable Experience:
(1) Knowledge of Professional Pharmacy Practices. To be creditable, the experience must have demonstrated the use of knowledge, skills, and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board.
(2) Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for- year basis. The pharmacy residency program must be accredited by the American Society of Health- System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination).
(3) Quality of Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination.
(4) Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example, a pharmacist employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-13.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• License
• Long-form resume/Curriculum vitae (CV)
• SF-50/ Notification of Personnel Action
• Transcript

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• License
• Long-form resume/Curriculum vitae (CV)
• **Highly Recommended** Write to the Knowledge, Skills, and Abilities (KSAs) on a separate document - KSAs are found under qualification/grade requirements in the announcement.
• SF-50/ Notification of Personnel Action
• Transcript

Veterans' Preference: Veterans' preference does not apply for internal or other current permanent VA nationwide employees.

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