Pharmacy Technician Job in Atlanta, GA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

• Internal to an agency

  Current federal employees of the hiring agency that posted the job announcement.

Duties

Total Rewards of a Allied Health Professional

Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pd

FUNCTIONS:
Pharmacy Technicians assigned to this position must demonstrate the following KSAs:

• Knowledge of Federal and state laws related to pharmacy practice.
• Knowledge of preparation, storage and distribution of medication products including those requiring special handling and documentation.
• Ability to use pharmacy information systems or operate pharmacy dispensing equipment.
• Knowledge of basic inventory procedures.
• Ability to communicate with patients and staff and direct questions to appropriate personnel.

A. Medication Management:

• Reads and interprets prescriptions, obtains proper medication or material in the proper strength and dosage form; determines proper amount and counts, pours, or measures the medication; affixes proper label; and records required data on electronically or via the Pharmacy's copy of prescription/order. After a final check by a pharmacist, dispenses medication in a clinic, ambulatory care, dispensing window or discharge situations.
• Replenishes emergency carts with a second view. Collects drug use evaluation data for quality improvements purposes. Operates and maintains complicates pharmacy equipment.
• Compounds and/or reconstitutes oral or external medications (non-sterile) with a second review. This includes calculating and converting to proper weights and measuring the amount of drug or solution to be used.
• After prescription/order (s) are reviewed by a pharmacist for therapeutic propriety, reviews orders for technical accuracy and converts the order, if necessary, so that the item dispensed corresponds to the drug and dose ordered.
• Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution. Identifies basic therapeutic problems such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention.
• Monitors refrigerator temperature daily in assigned areas.
• Conducts periodic ward inspection of clinic care areas and/or nursing medication rooms.
• Maintains, verifies, stocks, and replaces outdates in patient care area automated dispensing machines.
• Assists with inventory management, maintaining stock levels and ordering of medications.
• Properly handles medications by ensuring look-alike sound-alike, high alert, hazardous, refrigerated, and controlled substance medications are handled/stored appropriately and legally.
• Prepares medications that requires special handling and documentation.
• Assists in training of lower graded technicians and technician students.
• Performs all duties of lower graded technicians, if required.

B. General Duties:
As deemed necessary by the pharmacy technician supervisor, assists in other patient
care areas to maintain the consistency of overall pharmacy services. Provides pharmacy phone
support with other departments and patients. Will maintain the medication storage areas for
compliance in drug outdates for the correct storage of medication as per the Joint Commission
requirements.

CUSTOMER SERVICE REQUIREMENTS:

1. Meets the needs of customers while supporting the VA mission.
2. Demonstrates good customer relation skills when addressing patients, their families and fellow employees. Does not cause problems or antagonize others through rudeness or lack of diplomacy. Personal interactions are free of valid complaints.
3. Performance must show the ability to adjust to changes in workflow and the ability to function as a team member, helping the group effort where possible.
4. Responds to customer inquiries in a helpful and timely fashion. If not able to remedy a situation, the employee is able to direct the opportunity to the appropriate resource.
5. Promotes harmonious relationships within the work environment, which supports the needs of the team and the customers.

Preferred Experience: 1 Year of Pharmacy Tech Experience, Call center/Clinical Contact Center experience, proficient at multi-tasking, utilizing medical electronic patient records, understanding of metrics that include abandonment rate and average speed of answer of calls . Top-notch customer service. Works well as a team member, proficient at troubleshoot patient concerns and judgement when to seek assistance with call.
Work Schedule: Part-Time, To be Determined with Service Line. May include some nights and weekends.
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #:54806F
Permanent Change of Station (PCS):Not authorized
Financial Disclosure Report: Not required

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a trial period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

How You Will Be Evaluated

Required Documents

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/15/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12770446.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.