Pharmacy Technician Job in West Roxbury, MA

Vacancy No. CBTD-12791022-25-JM Department Veterans Health Administration
Salary $68,153.00 to $88,595.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 9/8/2025 Close Date 9/12/2025
Job Link Apply Online Who may apply Public
Locations:
West Roxbury, MA


Summary

This Pharmacy Technician position is in the Pharmacy service at the VA Boston Healthcare System (West Roxbury campus).


Duties

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws

Total Rewards of a Allied Health Professional

  • Inherits all position requirements, competencies, functions, duties, and assignments listed within the GS-3, GS-4, and GS-5 functional statements.
  • Independently manages and completes all competencies and position requirements. The supervisor will determine and approve applicable exclusions on an individual basis.
  • When approved by the supervisor, enters orders, notes, utilize electronic medical records, and/or prescription order entry systems.
  • Troubleshoots and resolve billing and eligibility issues.
  • When assigned, serves as the pharmacy service timekeeper.
  • When assigned, manages advanced inventory systems such as code tray replenishment, distribution, and maintenance.
  • When assigned, considered for access to the pharmacy vault.
  • Accurately processes, fills, delivers, mails and disposes controlled substance prescriptions under supervision.
  • Demonstrates knowledge of, ability, and competency to perform sterile and non-sterile hazardous compounding.
  • Understands and complies with all policies and procedures for inventory management.
  • When assigned, assists with coordination of specialty medication orders with logistics and customers.
  • Demonstrates knowledge and abilities with advanced inventory management analysis and processes.
  • Demonstrates knowledge and ability to process reverse distribution of medication and management of other waste streams.
  • Solves problems and makes recommendations to management, e.g., trouble shoot operational or other issues and refer for appropriate action.
  • Acts as a customer service liaison with higher complexity and resolutions.
  • Serves as a subject matter expert, applying advanced knowledge and training to perform complex service and maintenance of automated equipment and all other aspects of the pharmacy operation.
  • Provides new and existing staff, and other trainees with training and education.
  • When assigned, under pharmacist supervision and in accordance with , , standards, handles, reconstitutes, compounds, delivers, and wastes non-sterile, sterile, and/or hazardous agents.
  • Independently manages and completes all required competencies.
  • During inventory manager's absence, coordinates and provides acting inventory manager or designee with daily inpatient and outpatient inventory needs.
  • Performs all duties and functions listed in the GS-3, GS-4, and GS-5 Pharmacy Technician Functional Statements.
  • Performs all other duties as assigned by the supervisor.
Work Schedule: Sunday - Thursday, 3:00 p.m. - 11:30 p.m. EST
Recruitment Incentive (Sign-on Bonus): Not authorized
Permanent Change of Station (Relocation Assistance): Not authorized
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: F02989
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not Required

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a trial period. The first year of continuous service in the same or similar position of a preference eligible veteran in the excepted service is a trial period. The first 2 years of continuous service in the same or similar position of an individual in the excepted service (other than a preference eligible veteran), is a trial period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.

Qualifications

COVERAGE. The following are requirements for appointment or placement as a Pharmacy Technician in Veterans Health Administration (VHA). The requirements will apply to all VHA pharmacy technicians employed in the General Schedule (GS) 0661 series performing a variety of pharmacy duties under the supervision of a pharmacist. Under the supervision of a pharmacist, pharmacy technicians perform routine pharmacy functions including filling, preparation and dispensing of prescriptions, sterile compounding preparation, management of automated dispensing equipment (ADE), inventory management and multiple types of customer contact services. Advanced pharmacy technicians serve in specialized roles within the pharmacy department and are often involved with program management of their specialty area. These roles include, but are not limited to, pharmacy technicians who specialize in controlled substance management, sterile compounding, inventory/ budgeting/purchasing, automation, informatics, quality management, research, clinical and call center. Lead and supervisory pharmacy technicians are also advanced roles in this series. Pharmacy technicians work in a variety of settings in VHA.

BASIC REQUIREMENTS.

a. Citizenship. Be a citizen of the United States.

b. Education or Experience.

(1) None required.

(2) For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level.

c. Grandfathering Provision. Pharmacy technicians employed in VHA on the effective date of this qualification standard (11/7/2023) are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.

d. English Language Proficiency. Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403

GRADE DETERMINATIONS. In addition to the basic requirements for appointment, VA HR staff must use the following criteria to determine the appropriate grade assignment of candidates.

Pharmacy Technician, GS-06.

(1) Experience. One year of experience equivalent to the next lower level. Pharmacy technicians at the GS-05 developmental level perform all duties expected of employees at lower grade levels; however, they are expected to exercise greater judgement, require less supervision and operate in accordance with all established policies and procedures. Pharmacy technicians at this grade level will fill orders and dispense/ deliver medications using automated systems. These technicians require oversight of assigned duties by full performance level technicians and or pharmacists. Pharmacy technicians at the GS-05 developmental grade level demonstrate knowledge of basic pharmacy operations; knowledge of pharmaceuticals to perform duties in pharmacy functional areas; knowledge of pharmaceutical nomenclature (including generic, chemical and proprietary names of drug); the ability to fill prescriptions; and the ability to use pharmacy information systems or basic pharmacy dispensing equipment with oversight.

(2) Knowledge, Skills and Abilities (KSAs). In addition, the candidate must demonstrate the following KSAs:

(a) Knowledge of Federal and state laws related to pharmacy practice.

(b) Knowledge of preparation, storage and distribution of medication products including those requiring special handling and documentation.

(c) Ability to use pharmacy information systems or operate pharmacy dispensing equipment.

(d) Knowledge of basic inventory procedures.

(e) Ability to communicate with patients and staff and direct questions to appropriate personnel.

(3) Assignments. Pharmacy technicians at the full performance level may fill orders, dispense/deliver medications using automated systems or provide technical customer service to Veterans related to prescription needs. Duties will include delivery of medications to floors/patients, filling medications for the pharmacist to review, checking for expired medications, answering phones with appropriate disposition, preparing sterile products (when applicable) and assisting with basic inventory management such as putting up stock and identifying when medications need to be ordered.

Former VA Handbook Reference: PART II APPENDIX G28

Effective Date: November 07, 2023

DEFINITIONS.

a. Creditable Experience. To be creditable, a candidate must possess the required knowledge, skills and abilities (KSAs) associated with the scope of pharmacy technician practice. The candidate's experience must be evidenced by active professional practice. (Active professional practice means paid/nonpaid employment as a professional pharmacy technician.)

b. Part-Time Experience. Part-time experience is creditable according to its relationship to the full-time work week. For example, one week of full-time credit is equivalent to two weeks of half-time work.

c. Quality of Experience. Qualifying experience must be at a level comparable to pharmacy technician experience at the next lower grade level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

d. Specialized Area. Areas within pharmacy that require advanced knowledge, skills and abilities to ensure a high level of accountability for patient safety, quality of care and/or VHA or other regulatory requirements. Examples include, but are not limited to compounding sterile products, controlled substance dispensing, research, automation, clinical informatics, quality assurance, hazardous medication compounding/management, immunizations and clinical pharmacy assignments.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements:

  • The ability to lift 15-50 pounds regularly (moderate lifting).
  • The ability to see, hear, read, write, and count.
  • The ability to respond quickly to sounds.
  • The ability to see and respond to emergency situations.
  • The ability to travel.
  • The ability to move continuously during each tour of duty.
  • The ability to wear personal protective equipment (including respirators) while on duty.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

This position is not a Bargaining Unit position.

This position is covered by a special rate.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/12/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12791022.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Resume Reminder: Your resume must include the following information for each job listed:

1. Job title;
2. Duties (be as detailed as possible);
3. Month & year start/end dates (e.g. June 2007 to April 2008);
4. Full-time or part-time status (include hours worked per week);
5. Employer name and complete address;
6. Series and grade, if applicable, for all federal positions you have held.

Agency contact information

Jonathan Montgomery
Address
VA Boston Healthcare System
940 Belmont Street
Brockton, MA 02301
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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