COVERAGE. The following are requirements for appointment or placement as a Pharmacy Technician in Veterans Health Administration (VHA). The requirements will apply to all VHA pharmacy technicians employed in the General Schedule (GS) 0661 series performing a variety of pharmacy duties under the supervision of a pharmacist. Under the supervision of a pharmacist, pharmacy technicians perform routine pharmacy functions including filling, preparation and dispensing of prescriptions, sterile compounding preparation, management of automated dispensing equipment (ADE), inventory management and multiple types of customer contact services. Advanced pharmacy technicians serve in specialized roles within the pharmacy department and are often involved with program management of their specialty area. These roles include, but are not limited to, pharmacy technicians who specialize in controlled substance management, sterile compounding, inventory/ budgeting/purchasing, automation, informatics, quality management, research, clinical and call center. Lead and supervisory pharmacy technicians are also advanced roles in this series. Pharmacy technicians work in a variety of settings in VHA.
BASIC REQUIREMENTS.
a.
Citizenship. Be a citizen of the United States.
b.
Education or Experience.
(1) None required.
(2) For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level.
c.
Grandfathering Provision. Pharmacy technicians employed in VHA on the effective date of this qualification standard (11/7/2023) are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.
d.
English Language Proficiency. Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403
GRADE DETERMINATIONS. In addition to the basic requirements for appointment, VA HR staff must use the following criteria to determine the appropriate grade assignment of candidates.
Pharmacy Technician, GS-06.
(1)
Experience. One year of experience equivalent to the next lower level. Pharmacy technicians at the GS-05 developmental level perform all duties expected of employees at lower grade levels; however, they are expected to exercise greater judgement, require less supervision and operate in accordance with all established policies and procedures. Pharmacy technicians at this grade level will fill orders and dispense/ deliver medications using automated systems. These technicians require oversight of assigned duties by full performance level technicians and or pharmacists. Pharmacy technicians at the GS-05 developmental grade level demonstrate knowledge of basic pharmacy operations; knowledge of pharmaceuticals to perform duties in pharmacy functional areas; knowledge of pharmaceutical nomenclature (including generic, chemical and proprietary names of drug); the ability to fill prescriptions; and the ability to use pharmacy information systems or basic pharmacy dispensing equipment with oversight.
(2)
Knowledge, Skills and Abilities (KSAs). In addition, the candidate must demonstrate the following KSAs:
(a) Knowledge of Federal and state laws related to pharmacy practice.
(b) Knowledge of preparation, storage and distribution of medication products including those requiring special handling and documentation.
(c) Ability to use pharmacy information systems or operate pharmacy dispensing equipment.
(d) Knowledge of basic inventory procedures.
(e) Ability to communicate with patients and staff and direct questions to appropriate personnel.
(3)
Assignments. Pharmacy technicians at the full performance level may fill orders, dispense/deliver medications using automated systems or provide technical customer service to Veterans related to prescription needs. Duties will include delivery of medications to floors/patients, filling medications for the pharmacist to review, checking for expired medications, answering phones with appropriate disposition, preparing sterile products (when applicable) and assisting with basic inventory management such as putting up stock and identifying when medications need to be ordered.
Former VA Handbook Reference: PART II APPENDIX G28
Effective Date: November 07, 2023
DEFINITIONS.
a.
Creditable Experience. To be creditable, a candidate must possess the required knowledge, skills and abilities (KSAs) associated with the scope of pharmacy technician practice. The candidate's experience must be evidenced by active professional practice. (Active professional practice means paid/nonpaid employment as a professional pharmacy technician.)
b.
Part-Time Experience. Part-time experience is creditable according to its relationship to the full-time work week. For example, one week of full-time credit is equivalent to two weeks of half-time work.
c.
Quality of Experience. Qualifying experience must be at a level comparable to pharmacy technician experience at the next lower grade level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.
d.
Specialized Area. Areas within pharmacy that require advanced knowledge, skills and abilities to ensure a high level of accountability for patient safety, quality of care and/or VHA or other regulatory requirements. Examples include, but are not limited to compounding sterile products, controlled substance dispensing, research, automation, clinical informatics, quality assurance, hazardous medication compounding/management, immunizations and clinical pharmacy assignments.
Reference: For more information on this qualification standard, please visit
https://www.va.gov/ohrm/QualificationStandards/.
Physical Requirements:
- The ability to lift 15-50 pounds regularly (moderate lifting).
- The ability to see, hear, read, write, and count.
- The ability to respond quickly to sounds.
- The ability to see and respond to emergency situations.
- The ability to travel.
- The ability to move continuously during each tour of duty.
- The ability to wear personal protective equipment (including respirators) while on duty.