Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
- Citizenship. Citizen of the United States. (Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.)
- English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a.
- Certification. The employee must pass a national certification exam and hold an active national certification through either:
- Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT).~ OR ~
- National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: In addition to the basic requirements above, applicants must possess the following grade requirements.
GS-07 Pharmacy Technician: Applicants must have one year of experience equivalent to the next lower grade, GS-06, and must fully meet the Knowledge, Skills and Abilities (KSAs) at the next lower level.
GS-06 Knowledge, Skills and Abilities (KSAs)
- Knowledge of Federal and state laws related to pharmacy practice.
- Knowledge of preparation, storage and distribution of medication products including those requiring special handling and documentation.
- Ability to use pharmacy information systems or operate pharmacy dispensing equipment.
- Knowledge of basic inventory procedures.
- Ability to communicate with patients and staff and direct questions to appropriate personnel.
In addition to the experience above, the candidate must demonstrate all of the following GS-07 KSAs:
- Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work.
- Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent.
- Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers.
- Ability to train developmental pharmacy technicians and students.
- Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution.
- Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases.
Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity and range of variety and be performed by the incumbent at least 25% of the time. Pharmacy technicians at this level are nationally certified and can work autonomously using independent judgement to perform a full range of duties. These pharmacy technicians mentor and train lower graded pharmacy technicians in the practice setting. They assist advanced/ specialized pharmacy technicians and participate in performance improvement initiatives. At this level, pharmacy technicians use independent judgement to perform the full range of duties in the pharmacy. They also function as staff pharmacy technicians in various locations of the pharmacy, including pharmacy contact centers and other non-traditional pharmacy locations, with minimal oversight.
Reference: For more information on this qualification standard, please visit
https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-07.
Physical Requirements: The work requires regular and recurring physical exertion involving standing for prolonged periods of time, walking, bending, stooping, stretching, lifting, handling items not to exceed 40 pounds, and irregular work shifts. Incumbent must be able to walk an average of 3-5 miles per day. Normal safety precautions and practices are required for working in a healthcare environment. For additional guidance, please refer to VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.