Pharmacy Technician Job in Detroit, MI

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

• Internal to an agency

  Current federal employees of the hiring agency that posted the job announcement.

Duties

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws

Total Rewards of a Allied Health Professional

The Clinical Pharmacy Technician shall provide and support clinical operations of the assigned inpatient and outpatient clinical services and its CPPs. All assigned clinical activities and function shall be completed in accordance with approved clinical pharmacy protocols or procedures. Duties include but not limited to:

• Medication History
  • Pull data via the electronic health record (EHR) on all new patients who are new to the Patient Aligned Care Team (PACT) and to complete medication history.
  • Interview patients (families/caregivers as appropriate), to develop an accurate list of medications, strengths, and dosages the patient has been taking. Interview patients for any over the counter medications and/or herbal product.
  • Review Joint Legacy Viewer (JLV) to see if patient has been receiving medications from another VA.
  • Document adverse reactions and allergies that the patient reports.
  • Review any patient compliance issues based on the interview and refill history.
  • Document the compiled list in the electronic health record.
  • Add the CPP as an additional cosigner to the medication history note in the EHR.
  • Contact and collaborate with other healthcare providers in the facility as deemed appropriate.
• Clinical
  • Review all encounters daily and notify CPP for completion.
  • Review all consults and notify CPP for completion.
  • Review all unsigned notes and notify CPP for completion.
  • Review all user alerts and notify all pharmacists for completion.
  • Call all patients that are due/late for a refill on their medications in consultation with the CPP to offer refill to be mailed out for a 90-day supply.
  • Review performance improvement dashboards which include hypertension, hyperlipidemia, diabetes, etc. and report to the Clinical Pharmacy Supervisor.
  • Review all ambulatory clinics and prepare and present the report to the Access Committee monthly. Tract and trend these findings every month.
  • Monitor for all non-formulary medication documentation to ensure to follow the National standard for timely turnaround.
  • Assist in reviewing eligibility and triaging community care prescriptions.
  • Assist with filling, packaging and dispensing prescriptions when needed
• Technical
  • Review all ambulatory care clinics with the appropriate CPP and the Clinical Pharmacy Supervisor to update and restructure as necessary.
  • Enter all requests for all modifications to pharmacy clinics.
  • Enter all requests for all clinic closures to pharmacy clinics.
  • Work closely with other clinic administrative staff.
  • Act as a resource person for planning, reviewing, or revising pharmacy policies and/or procedures.
  • Must possess extensive knowledge of all pharmacy computer packages/programs which include but
    not limited to:
    • Microsoft Windows Programs
    • Computerized Patient Records Systems, national dashboards, and National Drug File.
• Other duties:
  • Participate in quality assurance, process improvement activities, and performance monitors.
  • Maintain competence by participating in staff development programs.
  • Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned.
  • Successfully complete annual competency certifications based on specific clinical functions/activities assigned.
  • Assist in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services.
  • Participate as assigned to assist with specialty programs or collateral duties/activities such as LEAN, System Redesign, Quality Improvement, JPRS, PATS review, Bar Code Medication Administration.
  • Interact with patients to problem solve their medication related compliance issues and uses higher level cognitive abilities to strategize care for the patient. Assist the pharmacist with assessing medication compliance and barriers to safe medication.
  • Serve as a customer service agent for Pharmacy Service to promote quality services. Participate on service level and/or medical center wide process improvement teams as need arises.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• Valid, unrestricted, unexpired Driver's License and a safe driving record. Selectee's will be required to provide proof of a safe driving record. *DO NOT UPLOAD A COPY OF YOUR DRIVER'S LICENSE*

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

How You Will Be Evaluated

Required Documents

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/09/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12810088.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.