Pharmacy Technician (Procurement/Inventory)

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens.

VA Palo Alto Healthcare System has an immediate opening for a full-time Procurement/Inventory Pharmacy Technician for the Palo Alto Division. This position requires independent technical judgement and expertise and ability to utilize data to make assessments and recommendations to the Procurement Pharmacist and Pharmacy Leadership Team. The primary responsibility of this position is to oversee and execute ordering and inventory management activities for the Palo Alto Outpatient Pharmacy. This position will also provide back-up procurement coverage for the PAD Inpatient Pharmacy, MPD Pharmacy, PAD Ambulatory Care Infusion Center (AIC), and all Community-Based Outpatient Clinics (CBOC) as needed. The procurement technicians ensure adequate stock of medications and supplies to meet patient care needs.

Duties and responsibilities include, but are not limited to:

• Inventory Management Activities: ordering medications and supplies daily via the prime vendor on-line computer system, government purchase card requests, task orders, and delivery orders; checking incoming stock against vendor's invoices (orders placed by other procurement technicians); uploading invoices into the drug accountability software; coordinating/resolving of out-of-stock situations; coordinating loaning/borrowing of pharmaceuticals; conducting an annual wall-to-wall inventory; processing outdated/unusable inventory for return or reverse distribution; providing procurement information; and updating and maintaining perpetual inventory databases (ScriptPro Inventory Management - SIM and Omnicell Central Pharmacy EDI/EDO interface) with preferred NDCs and validated par levels.
• Purchase Card Activities: ordering medication and supplies daily directly from vendors via an individual VA credit card; ensuring adequate funds available and purchases do not exceed defined credit card limit; ensuring all VA laws and regulations associated with the use of the credit card are followed; reconciling credit card purchases timely and accurately according to VA policy; and documenting all credit card purchases and receipts.
• Medication Stock and Storage: ensuring adequate (but not excessive) stock of medications and supplies for the pharmacy; rotating stock to utilize the shortest expiration date items first; communicating out of stock, back ordered, or difficult to procure products to pharmacy staff and management; addressing emergently needed medications/supplies issues; ensuring hazardous medications are received, handled, labeled and disposed of according to policy; coordinating medication recalls; and coordinating the disposal of outdated, deteriorated, and damaged medications via pharmaceutical waste or reverse distribution processes.

Total Rewards of a Allied Health Professional

Work Schedule: Monday - Friday, 8:00 m to 4:30 pm
Recruitment Incentive (Sign-on Bonus): Not authorized
Permanent Change of Station (Relocation Assistance): Not authorized
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 11078F
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
• Education: None required.
• Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:
  • Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR
  • National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Pharmacy Technician, GS-09
In addition to meeting the basic requirements, to qualify for the GS-09 you must possess at least one year of progressively complex experience equivalent to the lower grade level (GS-08) listed below:

1. Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work.
2. Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent.
3. Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers.
4. Ability to train developmental pharmacy technicians and students.
5. Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution.
6. Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases.

Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either:

• Pharmacy Technician Certification Board (PTCB) as a Certified Pharmacy Technician (CPhT).

OR

• National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT).

Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs and meet any additional KSAs for the assignment, if indicated:

1. Expert knowledge serving as a key resource advising others in their particular specialty area or section of the pharmacy (such as procurement, sterile compounding (USP compounding standards), controlled substances DEA, automation, clinical pharmacy, lead tech, contact center, etc.).
2. Skill in analyzing data for self-driven (independent) performance improvement projects, workload analysis and statistical reports.
3. Skill in solving problems and implementing corrective actions to maximize outcomes in their program area.
4. Ability to maintain special accreditations and prepare for national reviews/inspections (e.g., The Joint Commission, Inspector General, American Society of Health System Pharmacists®, controlled substance inspections).
5. Ability to develop training programs and material for orientation, competency development and educational needs for regulatory requirements within the specialized pharmacy program area.

Additional Knowledge, Skills and Abilities (KSAs) specific to the Pharmacy Technician (Procurement/Inventory) role:

1. Knowledge of pharmaceutical and supply inventory requirements to ensure compliance with regulations and national/audit/inspections (e.g., financial regulations, The Joint Commission, Inspector General, American Society of Health-System Pharmacists®, DEA, USP797/800, FDA503A/B).
2. Knowledge of clinical specifications, characteristics and ordering processes of a wide variety of soft prosthetics and supply items (e.g., catheters, colostomy, ileostomy and urostomy supply and associated products) that technicians procure to dispense to Veterans in the outpatient pharmacy setting.
3. Skill in managing specialized programs related to inventory including, but not limited to, specialty medications and supplies, All Hazards Emergency Cache Program, recalls, reverse distribution and pharmaceutical waste.

Preferred Experience: Expertise and proficiency in inventory management, purchasing, working with spreadsheets, as well as written and verbal communication skills are highly desired. Prior work experience as a procurement pharmacy technician in a health care system is highly desired.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-9.

Physical Requirements: Work requires sitting, walking, standing, bending and lifting/carrying of light items. Extended Periods of working on a computer and being on the telephone.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Professional Certification
• Resume

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• Other (1)
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Next steps