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Provides strategic and operational leadership for Academic Primary Care services under the direction of the Gainesville Primary Care Section Chief, including program development, business planning, workflow organization, and implementation.
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Leads and manages assigned Primary Care personnel, including work planning and scheduling, task assignments, performance management, time and attendance, employee development, and labor-management relations.
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Ensures delivery of timely, accessible, high-quality, patient-centered primary care to Veterans while meeting applicable productivity, access, quality, patient-satisfaction, and outcome requirements.
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Establishes and standardizes clinical practices, monitors compliance with VA policies and regulatory requirements, and leads quality-improvement, patient-safety, peer-review, and performance-improvement activities.
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Oversees affiliated educational programs and resident clinical training, ensuring appropriate supervision, documentation, confidentiality, credentialing, privileging, and compliance with applicable accreditation requirements.
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Supports resident orientation, engagement, and professional development; ensures patient scheduling is appropriate to each resident's level of training and promotes continuity through resident panel assignment when feasible.
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Provides comprehensive primary care, including history and physical examinations, diagnosis and treatment, medication management, ordering and interpreting diagnostic studies, specialty referrals, follow-up care, and triage to appropriate disciplines.
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Uses clinical information systems and data analysis to monitor population health, clinical performance, productivity, patient outcomes, and operational needs, and develops reports to support decision-making.
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Coordinates staffing and clinical coverage to maintain a minimum of 50 percent staff availability at all times, including during holiday leave and other periods of reduced staffing.
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Collaborates effectively with the Chief Medical Officer, Primary Care Section Chief, Administrative Officer, Nurse Manager, physicians, nursing staff, administrative staff, residents, and interdisciplinary partners to accomplish organizational goals and improve Veteran and resident experiences.