Probation Support Technician Job

Vacancy No. 26-15 Department U.S. Courts
Salary $36,323.00 to $41,178.00 Grade 22 to No
Perm/Temp Permanent FT/PT Full-time
Open Date 6/30/2026 Close Date 6/7/2027
Job Link Apply Online Who may apply Public
Locations:
Albuquerque, NMLas Cruces, NM


Probation Support Technician

Judicial Branch
U.S. Courts
U.S. Probation and Pretrial Services, District of New Mexico

Summary

Probation Support Technicians work directly with United States Probation Officers in the Pretrial and Post-conviction units.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

REPRESENTATIVE DUTIES:

  • Assists in performing investigations of all types for the office and other districts. Researches, retrieves and verifies addresses, collateral requests, employment, education, treatment, credit reports and social history information.
  • Receives and transfers files from other districts.
  • Retrieves and verifies criminal history information.
  • Enters data and uploads documents in probation/pretrial automated case tracking system (PACTS).
  • Assists in completing pretrial collateral investigations.
  • Processes incoming and outgoing correspondence.
  • Answers and screens phone calls.
  • Performs other duties as assigned.

Requirements

Conditions of employment

Incumbent must clear a federal background investigation and financial check. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies and collections.

Qualifications

REQUIRED QUALIFICATIONS:

High school graduate or equivalent plus general experience in clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. College education of at least 2 semesters may substitute for general experience.

The successful applicant must:
Possess good multi-tasking skills and have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics.

Only the most qualified applicants in good standing will be considered for the position.

Education

High school graduate or equivalent.

Additional information

  • The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, either of which may occur without any prior written notice.
  • This job announcement may involve filling more than one position described herein.
  • If a subsequent vacancy of the same position becomes available within 90 days of the vacancy close date or date filled (whichever is the most recent), the Chief United States Probation Officer has the discretion to select a candidate from the original qualified applicant pool.
  • This position may also be assigned to a different unit other than the one posted, dependent upon the needs of the District.
  • Travel and relocation expenses will not be paid.
The U. S. Probation and Pretrial Services Office for the District of New Mexico is an Equal Opportunity Employer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

  • Paid Annual Leave
  • Paid Sick Leave
  • Paid Federal Holidays
  • Paid Parental Leave after one year of full-time employment
  • Pre-tax benefit programs
  • Health Insurance
  • Vision/Dental Insurance
  • Group Life insurance
  • Long-Term Care Insurance
  • Defined contribution retirement benefits (FERS)
  • Thrift Savings Plan (TSP)- 401 (k)-styled program with up to 5% match
  • Transit subsidy
  • Credit for prior Federal Government service
  • Mandatory electronic deposit of salary payment

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Number of years and type of experience.

Required Documents

See 'How to Apply' for instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this position, qualified applicants must submit a complete application packet which includes:


Any incomplete packet will result in disqualification. All application packets must be emailed in ONE PDF document only and sent to: uspojobs@nmp.uscourts.gov.

Ron Travers
Chief U.S. Probation Officer
333 Lomas Blvd. NW, Suite 170
Albuquerque, New Mexico 87102
Attn: Victoria Hilton-Eckhart
Human Resources Specialist

Agency contact information

Human Resources Manager
Email
uspojobs@nmp.uscourts.gov
Address
US Probation and Pretrial Services, District of New Mexico
333 Lomas Blvd, NW
Ste 170
Albuquerque, NM 87102
US

Next steps

Only the most qualified applicants in good standing will be considered for the position. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies and collections.

U.S. Courts

The United States Probation and Pretrial Services Office for the District of New Mexico is committed to the fair administration of justice, transforming the lives of those we serve, and strengthening our communities. Our office serves diverse communities and is a strong supporter of inclusion and staff diversity.

The United States Probation and Pretrial Services Office for the District of New Mexico is currently accepting applications for Probation Support Technicians. This is a full-time entry level position working directly with the United States Probation Officers and is accompanied with a full benefits package.

Agency contact information

Human Resources Manager
Email
uspojobs@nmp.uscourts.gov
Address
US Probation and Pretrial Services, District of New Mexico
333 Lomas Blvd, NW
Ste 170
Albuquerque, NM 87102
US

Visit our careers page

Learn more about what it's like to work at U.S. Courts, what the agency does, and about the types of careers this agency offers.

https://www.nmpp.uscourts.gov/career-opportunities


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