Duties
The Probation Technician performs clerical, technical, and administrative support to officers and staff in a wide range of areas, including reception duties, assisting with the intake process, investigative assignments, preparing and maintaining case files, data entry and uploading documents to PACTS-ECM, assisting with urinalysis testing and may include overseeing a courtesy out caseload.
Provide office support and assistance for the administrative functions of the office, which may include any or all of the following duties and responsibilities:
Perform a full range of customer service functions for staff, clients, visitors, and court personnel that come to the office. Gives visitors/callers prompt assistance by answering routine questions and/or referring them to the appropriate part of department. Copy all documents provided by clients for verification purposes. Accurately writes chronological information pertaining to the client's office visit or phone calls, as well as contacts with AUSA's and defense attorneys for the supervising officer.
Enters client's names in PACTS-ECM or confirms that the client is signed into the KIOSK. Verifies that clients who are not registered on the KIOSK are signed in, put on the check-in waiting list and complete the required forms.
Promptly notifies officers when clients come in for their scheduled or unscheduled urinalysis testing. Escort and monitor clients for urinalysis testing, following all chain of command rules and office policy procedures.
Perform data entry functions. Enter supervision and investigative case file and statistical data into automated systems.
Review criminal record checks obtained through local or national law enforcement files.
Assists officers by retrieving docket information, filing correspondence and other mail matter received from clients or other parties. Scans and uploads case related documents for probation officers and probation officer assistants. Works on research and investigative assignments under the direction of supervisors. Complete probation reports for the Court.
Assists administrative staff with their non-supervision and detention caseloads as well as courtesy out caseloads. This requires quarterly compliance updates from the district of supervision and promptly referring any bail modifications or violations to the appropriate officer and supervisor.
Scans and uploads case related documents for probation officers and probation officer assistants.
Investigates relocation requests by reviewing files, records checks, speaking with collateral contacts and completing virtual home inspections, when appropriate, under direct supervisors.
Completes modified bail reports.
Reviews computer monitoring software reports to ensure compliance with court ordered conditions, promptly referring any violations to the appropriate officer and supervisor.
Performs other duties assigned.
Requirements
Conditions of Employment
- DRUG TESTING
You must be a U.S. citizen to qualify for this position.
SPECIAL REQUIREMENTS:
DRUG TESTING
You must be a U.S. citizen to qualify for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
DO NOT APPLY THROUGH USA Jobs. This does NOT link to our employment application website.
For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position.
Next steps
DO NOT APPLY THROUGH USA Jobs. This does NOT link to our employment application website.
For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position.