Program Analyst Job in Anywhere in the U.S. (remote job)

Vacancy No. QT-2025-0009 Department Federal Acquisition Service
Salary $103,409.00 to $167,336.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 12/19/2024 Close Date 1/2/2025
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Summary

THIS IS A PUBLIC NOTICE: Please review further information below regarding how this posting will be used.

Location of position: The official duty station will be determined upon selection within the geographic areas of: Maryland, Washington DC, or Virginia.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

This job is open to

Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source: -Current civil service employees will receive new appointments if selected under this DHA. -For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/.

Duties

As the Program Analyst you will have direct involvement in confidential administrative management issues, decision-making, meetings, discussions, telephone calls, management policies in the field of labor-management relations, projects, etc. with the administrative issues. 

This Notice is issued under direct-hire authority to recruit new talent to occupations for which there is a severe shortage of candidates. We have a severe shortage of qualified applicants for our Contract Specialist positions. To help us fill these jobs, we have been granted “Direct Hire Authority” or DHA. This means that when we have a vacant job, we can hire any qualified candidate, either from this notice or from any source. The benefit of applying to this notice is that your application may be shared with a hiring manager if they request resumes from this notice.

Major duties include, but are not limited to the following:

  • Monitors and evaluates assigned Managed Services Office (MSO) programs and initiatives. Serves as technical advisor for assigned program activities, obtaining appropriate resources to facilitate accomplishment of objectives.
  • Plans and/or directs complex projects requiring evaluation and identification of a variety of operational problems, evaluating alternative solutions and recommending appropriate action.
  • Analyze and evaluate the development of new or modified methods, organizational structures, management processes, procedures, and guidelines
  • Designs and undertakes comprehensive management studies, initiatives, or data-gathering efforts, to provide information that will assist management in controlling MSO's diverse program areas. Information that affects program delivery, and identifies actual or potential problem areas impacting program operations and success.
  • Serves as liaison for workforce planning to the assigned MSO Human Resource liaison for personnel action request processing, and provides hands-on support to Supervisors and Director on upcoming personnel action requests (PAR). Some complex in nature. Submits PARs and Position Description changes for approval, and to HR Liaisons. Tracks for completion, and communicates with all associated parties during the process.
  • Creates, reviews and updates or ensures internal and sometimes external communication to convey common communication across the portfolios. Collaborates with other key organizations and agencies in delivering such communication. Communication includes but is not limited to organizational newsletters, updates to internal resource websites, messages sent from and to the program email box. Messages and topics that include requests for information and data calls.

Requirements

Conditions of Employment

  • Register with the Selective Service if you are a male born after 12/31/1959
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Direct Deposit of salary check to financial organization required.
  • Meet all eligibility criteria within 30 days of the closing date

If selected, you must meet the following conditions:

  • Current or Former Political Appointees:  The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
  • Serve a one year supervisory or managerial probationary period, if required.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-13 salary will be determined based up location after selection.

Specialized experience is analyzing and evaluating the effectiveness of complex program operations and/or project initiatives aimed at improving business processes and customer service initiatives and communicating program goals with internal and external stakeholders. This experience must include:

  • Implementing and maintaining tracking and reporting systems that measure the success of program operations;
  • Applying change management techniques;
  • Consulting and advising management officials on program and/or project issues, recommendations and outcomes;
  • Developing written, oral and multimedia presentations such as writing blogs, articles, fact sheets, position papers, etc. and;
  • Managing and utilizing e-tools (such as Zoom, Google) to facilitate meetings.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit status: 

This position is ineligible for the bargaining unit.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.  

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

  1. Reflected in our policies, procedures and work environment;
  2. Recognized by our employees, customers and stakeholders; and
  3. Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules and telework
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. 

  • Expert knowledge of qualitative and quantitative techniques to analyze the effectiveness and efficiency of assigned programs

  • Ability to identify problem areas, conduct extensive research, evaluate complex technical data, and make decisions or recommendations of a highly critical nature.

  • Ability to identify problem areas, conduct studies, analyze findings and make recommendations on substantive operating programs.

  • Mastery of program analysis, management and evaluation methodologies, including the organizational theories and research principles necessary to perform broad, far-reaching studies. 

  • Comprehensive knowledge of Government and agency regulations, policies, processes and procedures, including Federal laws and regulations, Executive Orders and agency directives pertaining to the designated program areas.

  • Knowledge of project management techniques to oversee the projects and programs that directly impact the office wide systems efficiency and effectiveness

  • In-depth knowledge of agency organization, programs, mission and functions in order to apply analytical and evaluative methods to issues concerning the efficiency and effectiveness or programs operations or functions.

  • Comprehensive knowledge of Government and agency regulations, policies, processes and procedures, including Federal laws and regulations, Executive Orders and agency directives pertaining to the designated program areas.

  • Skill in interpersonal relations and in written and oral communications required to explain and negotiate requirements and/or implementation of program initiatives; ability to present findings and conduct formal meetings in a concise and professional manner.

  • Strong communications skill both in written and verbal formats.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.


You may preview questions for this vacancy.

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

GSA OIG Employees: Submit latest SF 50 (other than award SF 50)

  If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application.  For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. 

To begin, click the Apply Online button on the vacancy announcement.

  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Quaterria Perry
Phone
678-251-8147
Fax
000-000-0000
Email
quaterria.perry@gsa.gov
Address
GSA, Federal Acquisition Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Learn more about this agency

Next steps

After the closing date/deadline:

  1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
  3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
  5. FINAL COMMUNICATION:  Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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