Clarification from the agency

1. Open to current, permanent employees of the VA Nationwide. Includes CBOCs, VCS, OCC, and CTAP. 2. Status candidates.

This position requires a highly skilled individual with IT expertise in Facility Special Purpose Systems (FSPS) such as; cameras, temperature monitoring, guest wi-fi/television, door access, patient and staff locating; building automation systems: overhead announcements, duress system, fire alarms, nurse call, servers, routers, network switches and all related infrastructure to support the effective use of technology in optimizing networked complex FSPS devices, systems and operational efficiency. **This position is not part of the EHRM system**

Major Duties

• Maintains knowledge of state of the art in Facility Special Purpose System (FSPS) Technology including software/hardware advances, network protocols, and vendor changes.
• Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including but not limited to camera, temperature monitoring, guest wi-fi/television, door access, patient and staff locating, overhead announcements, duress system, building automation systems, and fire alarm systems.
• Conducts tests to analyze usability, sequencing, flow, and drawing on extensive IT network knowledge with VLAN, WAN, Virtual server cluster, and informatic practices ensuring adaptability of the workflow processes and provides feedback to VA and vendor developers.
• Leads and manages installation or upgrades projects for Facility Special Purpose System (FSPS) devices. This includes but is not limited to pre-implementation of performance measurement and evaluation data to manage network servers planning and coordination with end users, vendors, and other on-site support staff (OIT, Informatics, SPS, etc.)
• Collaborates with staff to develop system requirements, system capabilities and limitations. Develops and oversees databases related to Facility Special Purpose Systems (FSPS) such as network switches, servers, routers, and all related infrastructure.
• Facility wide life cycle management of network/IT equipment and Facility Special Purpose System (FSPS) including but not limited to network switches, servers, routers and related infrastructure for any and all networked complex FSPS devices and systems.
• Designs, implements, and manages network incident response due to out of date/forbidden software, loss of service or regional and local policy changes according to VA guideline, ensuring data quality, accessibility, and security across the organization.
• Maintains inventory documentation of assigned networked-attached Facility Special Purpose System (FSPS) equipment/systems to include electronic Virtual Local Area Network (VLAN), IP addresses, Access Control Lists (ACL), anti-virus software, and other necessary information.
• Provides technical training and mentoring to peers and end-users.
• Performs functions as a VHA Contract Officer Representative (COR) for vendor contracts under their responsibility.

Work Schedule: Full time, Monday - Friday, 8:00am - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD23410O

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Comprehensive knowledge and skill in applying a wide range of advanced practices, theories, and emerging information in Facility Special Purpose System Informatics and applications; experienced knowledge of national databases, analytical techniques and clinical support system applications and development techniques; comprehensive knowledge of the range of analytical and evaluative methods related to knowledge of informatics protocol, regulations, programs and processes related to informatics; skill in optimizing the use of available and emerging health information technologies to improve access to care for patients, and knowledge of emerging state of the art technology; Comprehensive knowledge of the data life cycle including data design, collection, and management in order to input, retrieve, analyze, summarize and present information effectively.

You will be rated on the following Competencies for this position:

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: This work requires moderate physical exertion and can involve prolonged periods of pushing, pulling, carrying, bending, stooping, crawling, crouching, reading inside of devices, and negotiating cramped working spaces. Frequently work may be performed inside close enclosures and in awkward positions. Work may also require long periods of standing and walking. Work can entail handling object weighing from 20 to 50 pounds. Some tasks involve climbing and working in high places using ladders or platforms. Adequate eyesight and dexterity is required to perform reading of diagrams and intricate repair operations. Technical, academic, and mental demands can be considerable as work performed
will be of a precise nature and may require prolonged concentration. Stressful conditions may occur
due to the nature of the medical system mission in support of patients, staff and rapid timelines.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Accepted Documents:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• Other (1)
• Performance Appraisal
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

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