Program Analyst (Community Recreation) Job in Millington, TN

Vacancy No. 25-12754338 Department Commander, Navy Installations
Salary $90,000.00 to $110,000.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 6/24/2025 Close Date 7/5/2025
Job Link Apply Online Who may apply Public
Locations:
Millington, TN


Summary

This position is assigned to Recreation Programs; CNIC Millington, TN. Incumbent is responsible for supporting the Fleet Readiness Recreation Division, and provides support to the CNIC Head Quarters (HQ) staff, Military Ticket Program (MTP), N922 Program Manager, and N92 Recreation Division by providing analytical support to advance the technology capabilities, analysis, implementation, and maintenance of the Fleet Readiness programs, CNIC Recreation and MTP system support service providers.

This job is open to

Clarification from the agency

Must be willing to relocate to reside with a 50-mile radius of NSA Mid-South; Millington, TN.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

  • Prepares, conducts and assists with a wide variety of reporting requirements, including performance metrics tracking of Navy-wide Morale, Welfare and Recreation (MWR) programs.
  • Prepares and assists with MWR program performance dashboards. Develops key performance indicators (KPIs) with program managers and works with contractors in multiple phases of development, program managers with the deployment of systems queries using analytics software to support program managers.
  • Coordinates with Regional offices and installations to provide program support, technical guidance, and data file updates for super users and operators of N92 data management systems (e.g., the MTP Data Filing System (CVS Files)); RecTrac, and other ticket entry or delivery software programs implemented by CNIC HQ.
  • Prepares and conducts analysis on program and financial data. Collects, reviews, and prepares reports for Technology Manager, Community Recreation Program Manager, MTP Program Manager, CNIC reports and data calls. This includes development of reporting templates, verification of data accuracy, and analysis of data received.
  • Prepares and manages projects for new program software. Gathers and documents requirements using various methods. Works with other branches of FFR to ensure the successful delivery of the new technology initiatives.
  • Ensures existing program policies and procedures are adhered to or updated during the development of all technology initiatives.
  • Assists with integration of system upgrades, and performs data clean-up and preventive maintenance, recommends preventative measures when warranted, coordinates end of year processes, and rates maintenance. Produce monthly, quarterly and year end reports for regional and site managers as required for CNIC MTP specific software systems.
  • Responsible for server-side web application logic and integration of the work provided to CNIC by front-end developers.
  • Connects N92 operations to data management by coordinating and providing a variety of program and analysis functions and general administrative management support. This includes data analysis, reporting, development, maintenance, administrative support, and communications.
  • Coordinates decisions with FFR branches and communicates with both internal and external customers. Prepares documentation supporting decisions made and training manuals when necessary.
  • Provides logistical and departmental support for the management of assigned programs.
  • Assists management in analyzing and evaluating the effectiveness of Recreation programs or operations in meeting established goals and objectives.
  • Partners with other functional areas (i.e. Information Technology (IT), Finance, Contracting, Marketing) and divisions (i.e. N91, N94) to determine segregation of duties/responsibilities and oversees transitions to updated capabilities. Partners with IT to successfully test and deploy technology solutions.
  • Prepares documentation to communicate with all levels of the organization to support standardization initiatives.
  • Performs user acceptance testing of reports, queries, visualizations and other analytic data representations to ensure data integrity, performance and usability.
  • Assists with MTP or vendor contracts when required. Assists with input of contract and vendor information. Creates event codes for the MTP website. Verifies inventory.
  • Provides beginner and advanced analytics system training to super-users, business information owners and end users.
  • Conducts training for colleagues as required.

Requirements

Conditions of Employment

  • Must pass all applicable records and background check, and fingerprinting.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must be willing to relocate to reside within a 50-mile radius of NSA Mid-South; Millington, TN.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess the following:
  • 3 or more years of specialized experience providing analytical support for Fleet and Family Readiness programs, recreational programs, ticketing programs, or other similar non Department of Defense (DoD) programs.
A qualified candidate also possesses the following:
  • Knowledge of Fleet Readiness accounting and programs.
  • Ability to demonstrate administrative management principles/techniques to provide administrative support.
  • Knowledge of computer applications, software and web-based programs.
  • Knowledge of Microsoft Suite programs (including Word, PowerPoint, Excel and Access) is required.
  • Knowledge of web-based applications such as Systems, Applications and Products (SAP) or other related accounting systems and software tools, is preferred.
  • Knowledge of software development project lifecycles and ability to understand proper design concepts for user interfaces and user experience as it relates to the development or configuration of software systems, is preferred.
  • Ability to manage competing priorities under strict deadlines, while maintaining a high level of attention to detail.
  • Ability to work as a team member or individual and work effectively with various levels of management activity employees.
  • Ability to demonstrate initiative and organizational and administrative skills, sufficient to organize and coordinate thorough, systematic, professional efforts to meet the more complex planning needs and unanticipated requirements.
  • Ability to perform analyst duties and possess knowledge to apply a wide range of qualitative and quantitative measures and indicators for the assessment, restructuring and improvement of complex operations.
  • Knowledge and skill to support good management and business principles, concepts and techniques.
  • Ability to independently plan, develop, prioritize, and manage continuing projects, operations and programs.
  • Knowledge of program policies and regulations covering all areas of applicable administrative operations and procedures.
  • Ability to interpret complex instructions, directives, and correspondence and apply them to specific situations.
  • Knowledge of non-appropriated and appropriated fund financial management to include budgeting, cost and profitability analysis, internal controls, inventory management, procurement, and facility management.
  • Ability to communicate effectively both orally and in writing and to make presentations to effectively represent the organization on pertinent issues.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Résumé: Please include references to expedite the hiring process.
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s)*
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: Provide a copy of the notice of separation
  • If claiming Veteran's Preference: Provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: Provide a copy of your most recent Personnel Action Report (PAR) or SF-50

*If qualifying all or in-part based on education, proof of education MUST be submitted at time of application in order to be considered.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 07/05/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12754338

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-usastaffing@us.navy.mil to ensure proper consideration is given.

Agency contact information

CNIC NAF HRO
Address
CNIC HQ
5720 Integrity Drive, Bldg. 457
Millington, TN 38055
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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