Program Analyst (Data Analytics) Job in Laurel, MD

Vacancy No. ST-12687071-25-HL Department U.S. Secret Service
Salary $120,579.00 to $156,755.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 2/14/2025 Close Date 2/21/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Laurel, MD


Summary

Joining the Secret Service, Office of Training, James J Rowley Training Center, will allow you to offer high-level technical expertise. This includes analyzing and wrangling data, developing methodological approaches, designing studies, and communicating your findings through advanced written, verbal, and visual formats. Additionally, you'll contribute to the development and design of sophisticated data systems, software, and complex programming specifications.

Duties

The selectee will serve as a Program Analyst (Data Analytics), in the Office of Training, James J. Rowley Training Center. Typical work assignments include:

  • Performing data analytic functions to include the development of measures, and metrics to help foster performance towards service targets, objectives, and goals.
  • Providing analysis and support for data interpretation to both technical experts and other stakeholder.
  • Tracking metrics, trends, and analysis of activities surrounding the input, processing, and output of data from various computer programs or systems.
  • Providing data analytical support to address issues and obtain solutions to problems encountered.
  • Developing reports or presentations by using data visualization techniques to clearly communicate key insights.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • One-year probationary period may be required.
  • Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • Complete the initial online assessment and USA Hire Assessment.
  • Obtain and maintain a Top-Secret Tier 5 clearance. For more information visit OPM Mythbuster Page here.
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.

Qualifications

Applicants must demonstrate that they meet the Minimum Qualification/Specialized Experience requirements as noted below.

Minimum Qualifications:
You qualify for the GS-13 level (starting salary $120,579.00) if you possess one full year of specialized experience comparable in scope and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing the following duties:
  • accessing databases and data systems to extract relevant information, and preparing data for analysis;
  • performing statistical analysis and data modeling to identify trends and patterns;
  • visualizing data using charts, graphs, and dashboards to generate reports and presentations to communicate findings; and
  • making strategic recommendations based on analytical conclusions.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Interagency/Career Transition Assistance Program (ICTAP/CTAP): This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.

Physical Demands: The work is primarily sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the workplace.

Work Environment: Work is performed within an office setting, which is adequately lighted, heated, and ventilated.

Education

This job does not have an education qualification requirement.

Additional information

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Merit promotion and/or non-competitive referral lists may be issued based on the needs of the agency.

This position will require a credit check after a conditional offer of employment has been accepted.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. A score will automatically be calculated based on your answers to the application questionnaire and your responses to all online assessments. All answers provided in the online process must be substantiated by your resume. Upon review, your resume and/or supporting documents need to support your answer choices and reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Data Management
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Organizational Performance Analysis
  • Planning and Evaluating
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates may be referred to the hiring agency.

For Noncompetitive Appointment Eligibles and Special Hiring Authority Eligibles: All qualified candidates may be referred based on the needs of the hiring agency.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4). Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12687071

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each paid and non-paid work experience job title listed.
2. Other supporting documents (only submit if applicable to you):

  • Are you a current federal employee? Submit a copy of your SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc.
  • Are you a former federal employee? Submit a copy of your last SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration and a copy of your last Federal Performance appraisal.
  • Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date you submit your application. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
  • Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit:
    • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
    • A copy of your latest performance appraisal including your rating; and
    • Any documentation from your agency that shows your current promotion potential.
  • Are you eligible for a special noncompetitive hiring authority (e.g., Schedule A Disability, Peace Corps, Former Overseas Employees, etc.)? Submit documentation of proof that supports your eligibility under a special hiring authority.
  • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    • Position title;
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
    • Agency; and
    • Beginning and ending dates of appointment.
  • Are you applying under special hiring authorities as a military spouse? Provide a copy of your:
    • Marriage certificate, and
    • A completed SF-15 with supporting documentation.
  • You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

The application process is as follows:

  1. Click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  5. Access to USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  7. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account. Find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Agency contact information

CSB HR Inquiries

Next steps

Once your complete application is received we will conduct an evaluation of your qualifications and determine your eligibility. Best-qualified applicants will be referred for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.

If you are selected, we will conduct a suitability/security background investigation. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information".

For more information on applying for Federal employment, please click here.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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