Summary
Serves as the Enterprise Operations Group Manager within the NAS Security and Enterprise Operations (NASEO) Directorate and reports to the Office of the Director, NASEO. Manages a nationally diverse, multi-functional organization that supports current and future FAA hosted enterprise application systems and services in the National Airspace System (NAS).
This job is open to
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to Current Permanent FAA Employees in ATO + AMA-400 Only.
Duties
Manages the work of a large, multi-level organization typically through subordinate managers, providing 24/7 real-time monitoring, control, and maintenance to enterprise systems and services. Responsible for oversight of restoration activities, ensuring risk management is applied to prevent and mitigate events with minimal interruption to NAS operations. Leads cross organizational teams to coordinate and resolve issues in order to ensure operational services meet established organizational goals.
Oversees teams with responsibility for the following: Operational management of critical flight planning, weather systems, traffic flow, wide area augmentation system operations and monitoring and aeronautical information necessary to provide essential flight planning data used in air traffic operations. Supports restoration activities and anomaly investigation, coordinating and implementing modifications and escalating unresolved problems. Ensures the highest availability of enterprises services are available for use within the NAS operations center, utilizing management and monitoring tools.
Performs strategic planning and communicates the organization’s mission, vision, and objectives. Managerial responsibilities affects managers and employees for more than one organizational unit/project/program, and include: setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of organizational units, managers, and employees; coaching and developing staff and organizational capabilities; approving leave; and taking or approving corrective/disciplinary actions as appropriate. Develops organizational goals and activities and builds a shared vision that incorporates the goals of the agency, the service unit, and the directorate. May develop new programs to support the strategic direction of the organization. Provides guidance to subordinate managers and employees for preventing and resolving problems without the intervention of higher level management except where
ATO or FAA-wide interests are at stake. Develops and approves solutions to current and anticipated problems which cross organizational lines and disciplines.
Applies a detailed knowledge of the technical aspect of the work that is directed. A detailed knowledge of budget, human resources management, and other administrative policies and procedures, including Collective Bargaining Unit agreement(s). Applies a thorough understanding of the principles of management and strategic planning to integrate the work of multiple organizational units/projects/ programs to accomplish mission and objectives.
Contacts are routinely internal and external to the major subdivision. Internal contacts are with subordinates, peers, and higher level management to discuss the statuses and results of projects/programs. Participates in cross-organizational planning efforts and projects immediate and future needs representative of the multiple organizational functions. Collaborates on a national level making real-time decisions or operational adjustments to manage enterprise level events and prevent/mitigate NAS operational impact. As the primary point of contact, represents AJW, ATO or the FAA for policies/procedures or other project/program purposes. Has the authority, within guidelines, to make commitments for the major subdivision, to establish new policies/procedures, and to make exceptions.
Defines, acquires and allocates budget, staff, and other resources to accomplish objectives for multiple organizational units/projects/ programs and across multiple functions and/or disciplines across the Nation. Identifies efficient and effective uses of resources while ensuring cost effective business solutions and services are implemented and/or validated. Manages budget and either reallocates resources among organizational units/projects/programs or acquires additional resources as needed.
Requirements
Conditions of employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Designated or Random Drug Testing required.
- A one-year supervisor/managerial probationary period may be required.
Qualifications
To view the complete qualification standard, applicants should reference OPM Program Management Series 0340
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/program-management-series-0340/
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J, FG/GS-14. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized Experience is: Experience leading multi-disciplinary teams in restoration activities and anomaly investigation, coordinating and implementing modifications and resolving problems.
Qualifications must be met by the closing date of this vacancy announcement.
Interviews: Some, all, or none of the applicants may be interviewed.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSAs in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Required Documents
Notification of Personnel Action (SF-50).
Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded faxed to 1 (609) 485-8995 before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are an FAA employee, you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
- Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
- Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.