Program Manager, Operations Job in Washington, DC

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

1. Serve as subject matter expert on emergency operations issues and House Operations Center (HOC) capabilities and procedures.
2. Oversee and maintain the day-to-day readiness of the HOC to ensure it is fully operational, equipped, and ready for activation.
3. Develop, revise, and implement operations center checklists, job aids, standard operating procedures (SOPs), concepts of operations (CONOPs), etc.
4. Oversee the planning, organizing, staffing, and execution of emergency response activities in the HOC.
5. Responsible for preparing and disseminating timely situation reports, briefings, and relevant information to key partners and senior personnel.
6. Ensure timely and accurate information is communicated to the House community during an emergency or interruptions to House operations in accordance with established procedures.
7. Serve as the lead for developing emergency management special event support plans.
8. Review intelligence reports to identify potential vulnerabilities and develop recommendations to mitigate risk.
9. Serve as the HOC Manager during activations to coordinate emergency operations, including the collection, analysis, and dissemination of information for consumption by senior personnel.
10. Develop operations center staffing plan, schedule, and workflow timeline.
11. Manage and maintain applicable technology platforms and databases to support the EMD mission (i.e., common operating picture tools, ArcGIS, WebEOC, etc.).
12. Develop and implement HOC training programs for EMD staff and key partner organizations.
13. Serve as EMD lead for various program areas, including but not limited to emergency communications and emergency transportation.
14. Liaise with appropriate Congressional staff, other Federal agencies, and private sector entities regarding issues, initiatives, and standards related to emergency management and continuity.
15. Support the Test, Training, and Exercise (TT&E) program and update plans and/or procedures based on exercise findings.
16. Serve as a watch officer in the House Operations Center Duty Program; 1-4 days per month; available to work long hours and nights when necessary.
17. Serve on-call 24/7 to deploy and support emergency management and continuity efforts, working on or off Capitol Grounds, or remotely, if required.
18. Act to support the Section Director and carry out various assignments which further the goals of EMD. May be required to act as the Section Director in his/her absence.
19. Lead working groups with senior House, Congressional, Executive Branch, and/or other external agency points of contact.
20. Manage multiple, complex EMD programs and projects without continuous oversight and direction.
21. Oversee major support contracts and procurement efforts; oversee EMD-specific vendor-provider services. Serve as the Contracting Officers' Representative (COR) on such programs.
22. Support the development and execution of the EMD budget, including identifying opportunities for the appropriate and cost-effective investment of financial resources in EMD assets and resources.
23. May be assigned duties as a 24-hour on-call EMD Duty Officer.
24. Perform other duties as assigned.

1. The ability to thrive when there is ambiguity, remain composed when there are priority and deadline fluctuations, and withstand the tests of a rapidly changing environment with resilience and resolve.
2. Knowledge of principles, concepts, and methods associated with the development of strategies and objections of an emergency management and/or continuity program.
3. Knowledge and understanding of the National Incident Management System (NIMS) and the Incident Command System (ICS).
4. Proficiency in using and troubleshooting EOC management software, GIS tools, equipment, and other relevant technology.
5. Knowledge of functionality and operability of communications equipment and systems (secure and nonsecure).
6. Analytical, judgement, and problem-solving skills to work on short deadlines and resolve critical issues.
7. Ability to work well under pressure, exercise discretion and sound judgment while independently solving problems.
8. Excellent computer skills (e.g., word processing, presentation slides, spreadsheets, data management, etc.).
9. Highly refined and proficient communication ability.
10. Strong organizational skills.
11. Ability to manage multiple tasks simultaneously.

Requirements

Conditions of Employment

https://www.house.gov/the-house-explained/officers-and-organizations/sergeant-at-arms.

How You Will Be Evaluated

Required Documents

How to Apply

Qualified candidates should submit a resume and cover letter to https://house.csod.com/ux/ats/careersite/6/home/requisition/3349?c=house by 7:00 p.m. on December 4, 2024.

Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.

The Office of the Sergeant at Arms is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be EXEMPT from the overtime provisions of the Fair Labor Standards Act.

Employment is contingent upon satisfactorily completing a criminal history records check.

A preemployment drug test is required for positions requiring a security clearance.

Veterans' Preference Information:

Hiring for this position is governed by the Veterans Employment Opportunities Act.

**Only applicants seeking veterans' preference consideration should email saa.veoa@mail.house.gov for further information. ** Please note the word "Veteran" in the subject line and note the job title and vacancy announcement number in the body of the email.

Next steps

Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Candidates will be contacted directly if considered for an interview.