Program Operations Specialist (CYS) NF-04 Job in Fort Drum, NY

Vacancy No. C2SCNAFCY-25-12715801 Department Army Installation Management Command
Salary $86,962.00 to $104,000.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 3/20/2025 Close Date 4/21/2025
Job Link Apply Online Who may apply Public
Locations:
Fort Drum, NY


Summary

This position is located at Fort Drum, NY.

This position is eligible for the NAF benefits package and leave accrual.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Performs duties under the general direction of the Child and Youth Services (CYS) Coordinator who outlines program objectives and is available for discussion of complicated and unprecedented matters.
  • Assists CYS Services coordinator with operational functions of the CYS program in accordance with applicable statutory and regulatory requirements.
  • Assists CYS Coordinator with budget preparation and justification. Analyzes monthly budget reports and uses analysis to make adjustments in the programs to support CYS financial and program goals.
  • Recruits, hires and supervises staff to include the CYS Nurse, the Functional Technology Specialist and other overarching CYS Personnel not directly tied to a specific program.
  • Utilizes automated systems to collect and maintain up-to-date statistical data and oversee the collection and accurate accounting of funds. Analyzes statistical data for inclusion in the CYS Annual Report.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Must be at least 18 years of age at the time of appointment.
  • Direct Deposit and Social Security Card is required.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
  • A one year probationary period may be required (either initially or upon conversion, if applicable).
  • Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
  • May be subject to an irregular hours, evening and or weekends.
  • Satisfactorily complete an employment verification (E-Verify) Check.

Qualifications

Progressive work experience directly related to the duties to be performed as described in numbers 1 thru 6 below equivalent to the next lower grade level.

1. Experience working with regulatory, personnel, funding, and budgeting proponents. Knowledge of management analysis, personnel development, and APF and NAF funding and oversight relationship to CYS programs.
2. Four years of program administration experience in child and youth programs.
3. Experience in training adults and working effectively with command staff, professional staff and parents.
4. Demonstrated ability to plan, organize work, and analyze problems to identify significant factors, gather pertinent data and recognize solutions.
5. Comprehensive oral and communications skills and analytical writing skills. Ability to present ideas and proposals to a variety of audiences.
6. Demonstrated ability using computers with standard office software such Microsoft Excel, Word, Power Point, and e-mail.

Applicants with experience in the following areas may be considered Highly Preferred and sent to management first for consideration.

Highly Preferred candidates will possess the following:
  • Knowledge of and experience in working with CYMS and CYERT or similar automated systems.
This experience must be clearly defined on your resume.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

  • The Area of Consideration for this vacancy announcement is worldwide.

Manual Application
  • If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a NF pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • The Fort Drum CYS Division now offers a 50% childcare discount for the first child and 15% thereafter for CYS employees. As an added employee incentive, the Department of Defense (DoD) granted approval to extend temporary limited commissary privileges (excluding the purchase of tobacco or alcohol products) to CYS employees. This temporary approval expires 4 April 2025.

Other:

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For additional details regarding these benefits, please click the link below.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • Business Based Action
  • Current/Former NAF Employee / Current Appropriated Employee
  • Outside Applicant Veteran / Spouse/Widow/Parent of Veteran
  • Outside Applicant Non-Veteran
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to
confirm receipt of the required documents or information when submitting an application for this position.

Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit (this can be found under additional information).

CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent
personnel action.

Required Documents

The following documents must be submitted with your application:

  • Resume


To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
  • DA 3434 or equivalent
  • References or letters of recommendations
  • Proof of Marriage Status
  • Resume

How to Apply

You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): C2SCNAFCY-25-12715801
Announcement closes at 11:59 PM Eastern Time on 04/21/2025 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12715801
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

CHRA NAF C2SC - Recruitment Branch
Address
BN-NAF-W0XQAA US ARMY GARRISON FORT DRUM
DO NOT MAIL
Fort Drum, NY 13602
US

Next steps

Applicants are encouraged to apply early in the announcement period to allow themselves ample time for application updates, if warranted. (E.g., to provide missing required documentation such as transcripts, high school diploma, etc. before announcement closes.) After we receive your complete application package your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your resume supports the answers given in the questionnaire. If your resume does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking you may be referred to the hiring manager for further consideration and possible interview. Applicants may be sent based on cut off dates, the date order of application or other means outlined in the announcement text or in accordance with Army Regulation 215-3. You will be notified when your rating is determined. If a determination is made that you have inflated your qualification and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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