Duties
Follows established policies and procedures to assist in the development and maintenance of relationships with various stakeholders in the government, private industry, universities, and to further the Law Library's research, public services, or technology non-profit initiatives. Explores collaborative arrangements and builds relationships with existing and new customers/partners. Assists the chief of the Office of External Relations in formulating internal policies and procedures to resolve conventional problems and situations in assigned liaison activities. Responds, in verbal and written format, to requests for information requiring coordination with other agency offices.
Establishes and maintains effective working relationships with agency program staff, headquarters staff, state and local officials, and/or private industry individuals. Follows guidelines and procedures to develop communications plans in support of organizational initiatives.
Serves as the principal liaison for key groups. Prepares agendas and visual materials for meetings and ensures that reports and visual materials are complete and ready for presentation at meetings.
Oversees all logistics planning and preparation for meetings, including scheduling, mailings, travel and lodging arrangements, and special events. Prepares and distributes approved minutes of meetings. In addition, the program specialist will also staff Law Library of Congress outreach events.
Through professional contacts worldwide, the incumbent is responsible for developing, maintaining, and expanding the Law Library's relationships with individuals and representatives from diverse groups and entities, both private and governmental, in order to increase the effectiveness, visibility, and prestige of the Law Library of Congress. The incumbent must exhibit excellent judgment, sensitivity, creativity, versatility, and initiative in performing the varied requirements of this position. In effectively dealing with persons from different cultures and backgrounds, the incumbent must demonstrate flexibility, discretion, and tact.
Mentors interns as needed.
Drafts correspondence, blog posts, press releases, articles, and flyers to promote Law Library of Congress products, services, and events. Maintains all business, research and correspondence files for current and historical information that are well organized and entirely up to date.
Works on projects relating to marketing, public programs, professional visits, outreach events, or other events specifically related to services, events, systems, or products offered by the Law Library of Congress. As assigned,
serves on committees or other groups involved in developing, improving, or assessing the effect of new technologies on Law Library or Library of Congress operations. The program specialist will also serve on Library of Congress committees concerned with events, outreach, and assessment.
Resolves unusual problems in performing a variety of duties related to special projects involving administrative or program issues. Conducts extensive research of data from diverse sources. Extracts and assembles information. Uses advanced analytical techniques to develop conclusions. Develops written reports or oral presentations to recommend changes to programs or procedures. Ensures that the Law Library has adequate outreach supplies on hand, and collaborates with the chief of the Office of External Relations on the design of new outreach supplies, and places orders for new outreach supplies.
The program specialist will also serve a development function for the Office of External Relations, raising funds for various Law Library gift funds by identifying potential donors, building relationships with new donors and maintaining relationships with existing donors, and creating fundraising campaigns to appeal to new and existing donors.
Identifies issues, gathers and analyzes information, and develops advice and guidance to resolve substantive problems affecting the effectiveness and efficiency of work operations in a program or program support setting. Modifies qualitative and quantitative analytical methods to fit a wide range of variables, including issues, problems, or concepts that are not susceptible to direct observation and analysis.
Adapts guidance to particular requirements, such as modifying verbal presentations to suit participant groups' needs and interests. Prepares program-related correspondence, reports, and/or other written materials associated with established organizational programs, policies, and/or operations. Gathers additional information about organizational functions or workload as needed in order to recommend program actions and/or policies.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.