Clarification from the agency

Employees of the Durham and Garner VA Clinic will be given first consideration

Duties include but are not limited to:

• The position is responsible for constant program monitoring, evaluation, and planning to ensure the efficient utilization based upon constantly changing and ever-increasing program demands. Provides administrative oversight and support, which includes management of the program/service and day-to-day operational plans, data analysis, quality assurance, and process improvement.
• The incumbent is the liaison and handles communication with persons and/or groups within and outside of the organization on administrative matters pertaining to the program/service.
• The incumbent of this position oversees and/or drafts a variety of action items and responses. Examines outgoing correspondence for completeness and accuracy, proper composition, proper formatting, compliance with current VA policies, instructions, and regulations, and the viewpoint(s) expressed.
• This position serves as the primary Automated Data Processing Application Coordinator (ADPAC) responsibilities in addition to Automated Information System (AIS) duties include assisting Office of Information and Technology (OI&T) in the resolution of software errors of end users.
• The Program Specialist serves as the back-up to the Administrative Support Assistant as a Personal Identification Verification (PIV) Manager/Sponsor. Responsibilities include completing the application for issuance of PIV cards using the VA PIV Enrollment Portal website, ensuring employees have up-to-date Special Agreement Check (SAC)/National Agency Check w/Inquiries (NACI) information, and assisting employees with scheduling appointments with the local PIV office to expedite issuance of the PIV card.
• Attends all required training associated with the PIV program. Maintain PIV renewal dates for employees within the service/program and
  notify as appropriate.
• This position ensures that quality assurance issues pertaining to the assigned sections within Anesthesiology are documented & followed up on for resolution. Assesses patient satisfaction, quality management issues, stakeholders' affairs, budget control issues, utilization reviews, and current/proposed short/long range planning.
• Manages clinic scheduling to maximize access to clinics for new Veteran patients. Manages Decision Support System (DSS) to maximize the capture of Physician productivity data and workload.
• The incumbent will work with Medical Support Assistants (MSAs) to manage clinic profiles for the Anesthesia Service Line by creating
  new clinics and/or makes changes to established clinics.
• This position serves as the HR liaison for Anesthesiology personnel-related matters. The incumbent provides personnel oversight and administratively coordinates support; assists with performance evaluations, proficiency documentation, coordinates trainings, reviews and interprets incoming personnel management directives and disseminates to the appropriate staff.
• This position oversees the logistics of space within the service. Exercises the authority to plan for revised space assignments and to reallocate space to meet these demands. Reviews supply, equipment, and service orders to verify their validity/need and ensures that each Section receives the appropriate share of the funds available.
• Prepares work orders for the Anesthesiology and ensures follow up on these orders. Reports malfunction of equipment expedites urgent work orders and initiates turn-ins when necessary.

Work Schedule: Monday through Friday 7:30 a.m. to 4:00 p.m.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Compressed Schedule: Authorized
Alternate work Schedule: Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959

• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS - 7 position you must have served 52 weeks at the GS - 5. For a GS-09 position you must have served 52 weeks at the GS-07 .The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:GS-09:

• Basic Requirements: You must have one year of experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Extensive and practical knowledge and skill in applying basic analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of the Service area. Knowledge of an array specialized duties and responsibilities involving a wide variety of problems or situations, including developing information, identifying interrelationships, and taking action consistent with program objectives. The work requires knowledge of the mission and functions of Medicine Service. The employee understands how the office's various administrative services relate to one another and how they relate to the Service's mission. The work also requires broad understanding and detailed procedural knowledge of budget, data management, personnel, and information processing functions of the office. OR,
• Specialized Experience: You must have one year of experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations; (2) Knowledge of pertinent laws, regulations, policies and precedents which affect the use of program and related support resources in the area studied; (3) Knowledge of the major issues, program goals and objectives, work processes, and administrative operations of the organization; (4) Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity; (5) Skill in conducting detailed analyses of complex functions and work processes; and (6) Interpersonal skills in presenting staffing recommendations and negotiating solutions to disputed recommendations. OR

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree from an accredited college or university; OR, two (2) full years of progressively higher level graduate education leading to such a degree; OR, an LL.B. or J.D., if related. NOTE: A transcript or course listing must be submitted if you are basing all or part of your qualifications on education. Unofficial transcripts required. . OR,
• Combination: Applicants may also combine education and experience to qualify at this level. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade level GS-09.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50 ( Applicant must not submit award Notification of Personnel Actions (SF50s).
  

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Next steps