Program Support Assistant Job in Carolina, PR

Vacancy No. CBTC-12591634-25-AG Department Veterans Health Administration
Salary $39,576.00 to $51,446.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 11/13/2024 Close Date 11/25/2024
Job Link Apply Online Who may apply Public
Locations:
Carolina, PR


Summary

As the Program Support Assistant assigned to Supply Chain Management, Veteran Affairs Caribbean Health Care System in Carolina, Puerto Rico, at Carolina Warehouse responsible for organizing and maintaining the complex day-to-day administrative/clerical operations of the Warehouse Section. Your primary purpose is to perform a wide variety of duties including, but not limited to, data collection and reports, work orders, ordering office supplies, and other administrative/clerical duties.

This job is open to

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Major duties include, but are not limited to:

  • Compile information for any required annual and special reports, meetings, conferences, and memorandums from required sources.
  • Receive visitors at the logistics areas and provides support addressing telephone calls for the Service.
  • Provides support to administrative personnel of the Supply Chain Service.
  • Coordinate with FMS the maintenance and cleaning of all areas and rooms assigned to the Supply Chain Warehouse office.
  • Provided support with the reservation of training rooms assigned to the Supply Chain Warehouse office.
  • Receive, review, and processes all mail Internal and External in accordance with established criteria.
  • Service as timekeeper of the designated area. Follow regulations in accordance with policies. Review time and attendance to ensure completeness prior to certification.
  • Responsible for scheduling and coordinating the agenda for monthly staff meetings, coordinating meetings, and of maintaining file of minutes of the multiple committees that she/he attends.
  • Other duties, as assigned.


Work Schedule: Monday through Friday, 7:30 am to 4:00 pm
Position Description Title/PD#: Program Support Assistant/PD13425A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Physical Requirements:
The work is Sedentary. Typically, the employee sits comfortably to do the work. However, there maybe some walking, standing, bending, carrying of light items such as papers, books, small parts, or driving and automobile, etc. No special physical demands are required to perform the work.
The work environment involves everyday risks and discomforts, which require normal safety precautions typical of such places and offices, meeting and training rooms, or libraries. The work area is adequately lighted, heated, and ventilated.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, .

Language Proficiency: For this position, you must be: (1) proficient in spoken and written English. (2) proficient in spoken Spanish.

You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: data collection and reports, equipment turn-in, work orders, ordering of office supplies, HR liaison duties, records management, ADPAC duties, and other administrative/clerical duties. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed four (4) years above high school. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable. You must have an appropriate combination of specialized experience and education. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.
Preferred Experience:
  • Basic knowledge in Microsoft Excel, Word, Access.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

RESUME REMINDER: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. This information is needed to determine if you are qualified for the position. It is beneficial to add: education, including name and location of college, dates attended, and type and date of any degree earned; other information such as possession of licenses, certificates, etc. Descriptions of duties must be sufficiently detailed to document the level of experience. Although not mandatory, if the position is (was) with the Federal government, either military or civilian, you should state the series and grade or pay grade (rank) and the date of last promotion.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered.

Resume Reminder - Your resume must include the following information for each job listed:

  • Job title;
  • Duties (be as detailed as possible);
  • Month & year start/end dates (e.g. June 2007 to April 2008);
  • Full-time or part-time status (include hours worked per week);
  • Series and Grade, if applicable, for all Federal positions you have held.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

Documents Accepted:

  • Cover Letter
  • Resume

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/25/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12591634.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Anthony Guehlstorf
Address
San Juan VA Medical Center
10 Calle Casia
San Juan, PR 00921
US
Learn more about this agency

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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