Program Support Assistant Job in Providence, RI

Vacancy No. CBTD-12623591-25-HF Department Veterans Health Administration
Salary $49,838.00 to $64,792.00 Grade 6 to 6
Perm/Temp Temporary FT/PT Full-time
Open Date 11/27/2024 Close Date 12/9/2024
Job Link Apply Online Who may apply Public
Locations:
Providence, RI


Summary

This Program Support Assistant position is located within the Geriatrics and Extended Care service. This position is full-time at 40 hours per week.

This job is open to

Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY (PACT): This position is being filled using Direct-Hire Authority (5 U.S.C § 3304(a)(3) and 5 C.F.R. § 337.205(b)

Duties

The Program Support Assistant (PSA) for Geriatrics and Extended Care (GEC) provides direct administrative support primarily to the Chief of GEC and the GEC Programs with back up responsibilities for the Home Base Primary Care (HBPC) Medical Support Assistant (MSA) and GEC Administration Officer.

Duties include, but are not limited to:

  • Tracks, monitors and produces performance measures reports, consult and encounter reports, and program budget reports;
  • Involved in planning, coordinating, and ensuring completion of office support functions such as data management, procurement of administrative supplies and equipment, printing, reproduction, space management, records management, mail service and equipment maintenance;
  • Preparation of memorandums, coordinating committee meetings producing agendas and meeting minutes, pull report data, prepare policy revisions, maintain files, and function as an effective liaison with all administrative and clinical services throughout the medical center and throughout the community;
  • Responsible for assisting program managers with accessing, collecting, compiling and tracking consults, program data and costs, statistical information in support of GEC program operations and to access status or outcomes in relation to established performance measures, goals and objectives;
  • Receives and processes documents; ensures reports are completed in accordance with established procedures; uses software applications to draw information from a wide variety of sources in order to prepare reports;
  • Processes incoming and outgoing materials such as correspondence, VA and government forms (e.g. VA 1010EC forms), reports, memorandums, and other forms of written communication;
  • Maintains mail and correspondence filing system;
  • Recording secretary for team meetings, and oversight committee meetings with responsibility for maintenance and distribution of minutes;
  • And other duties as assigned.
Work Schedule: Full-time, Monday-Friday, 8:00am - 4:30pm; Telework available (Ad-Hoc)
Position Description Title/PD#: Program Support Assistant/PD650-032430
Physical Requirements: The work involves some standing, walking, kneeling, bending squatting lifting and carrying light items 75% or more of the time. No special physical demands are required to perform the work; however, the work requires emotional stability to resolve crises situations.
  • This is a temporary, not to exceed one year position which may be extended or converted to a permanent position without further competitive procedures.
  • Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
  • This position is a LIUNA Bargaining Unit position.
  • This position is covered by locality-based comparability pay.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-6 Grade Level:
  • One year of specialized experience (equivalent to the GS-5 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.
    • Specialized experience includes: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production; knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms; expressing information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); making clear and convincing presentations; listening to others, attends to nonverbal cues, and responds appropriately; and using computers, software applications, databases, and automated systems to accomplish work.
There is no educational substitution for the GS-6 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Resume Reminder:
Your resume must include the following information each job listed:

  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail

Recommended:
Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

An incomplete application will receive a rating of IFFM (ineligible due to missing forms).
Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmissions.

Required Documents

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

NOTE: It is the applicant's responsibility to ensure responses and appropriate documentation is submitted prior to the closing date of this vacancy announcement.

YOU WILL NOT BE CONTACTED FOR CLARIFICATION OR MISSING DOCUMENTATION.


Applicants are encouraged to contact the Agency Contact listed on this Job Opportunity Announcement to confirm required documents are appropriately uploaded prior to the closing date.


Documents Accepted:

  • Cover Letter
  • Other supporting documents
  • Resume
  • Transcript

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 12/09/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12623591.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Hannah Farrar
Phone
401-273-7100 X13489
Fax
401-457-3391
Email
hannah.farrar@va.gov
Address
VA Providence Healthcare System
830 Chalkstone Avenue
Providence, RI 02908
US
Learn more about this agency

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.