Program Support Assistant Job in Northport, NY

Vacancy No. CBEE-12639341-25-VM Department Veterans Health Administration
Salary $51,829.00 to $67,379.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 12/26/2024 Close Date 1/3/2025
Job Link Apply Online Who may apply Public
Locations:
Northport, NY


Summary

Program Support Assistant is aligned under the Homeless/HUD-VASH Program in Social Work Service. Homeless/HUD-VASH Program provides resources to Veterans who have a history of homelessness or are at-risk of becoming homeless. The incumbent assists the Homeless Veterans Program Manager who oversees the service delivery and coordination of care activities for homeless eligible Veterans or eligible Veterans at-risk of homelessness regardless of period of service.

This job is open to

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

  • Provides the administrative support, information management, and necessary coordination to ensure the flow of communication, information, correspondence, and statistical data related to the HUD-VASH Program.
  • Interpreting administrative policies, assisting in developing local policies and standard operating procedures (SOPs), defining administrative requirements, and/or providing information to the Homeless Veterans Program Manager on related issues.
  • Ensures accurate, timely and consistent entry of information in appropriate database(s).
  • The Homeless/HUD-VASH Program PSA provides substantial involvement with policy and action plans to ensure the Homeless/HUD VASH Program is in compliance with VA Central Office (VACO), VISN, Joint Commission and other entities as appropriate.
  • Establishes internal procedures to secure adequate control in terms of deadlines, progress reports and directives and uses own initiative in developing procedures which will increase the general flow of information, access to care and overcome bottlenecks in the administrative process.
  • Prepares, edits and archives all official correspondence requiring signatures or approvals.
  • Types, edits, and maintains current copies of Social Work Service Homeless/HUD-VASH Program documents, letters, memos, reports and summaries, evaluations, program brochures, letters of introduction, resource directory, and other types of written communication with internal and external agencies.
  • Establishes procedures to monitor trends and expenses and communicates budget concerns to appropriate supervisory staff.
  • Collects, reviews, analyzes, interprets and manages all reports and data generated by the Homeless/HUD-VASH Program and ensures accurate and timely reporting of national performance measures, workload monitoring, Veteran therapeutic outcomes and program quality measures.
  • Analyzes this data for trends and/or problems and advises the Homeless Veterans Program Manager on both positive/negative findings along with recommendations
  • Acts as timekeeper for Homeless/HUD-VASH Program and Social Work Service as needed, maintaining time and leave records as needed and directed by position supervisor
  • Verbal and written skills to interact on a regular, reoccurring basis regarding resources, policies, documentation available or required for action regarding information of a sensitive nature.
  • Performs other duties and special projects as assigned by management in support of the Homeless/HUD-VASH Program and Social Work Service general administrative duties as needed.
  • Performs other duties as assigned.

Work Schedule: 8:00 AM- 4:30 PM, Monday- Friday (subject to department needs)
Position Description Title/PD#: Program Support Assistant/PD20F85A
Telework: Not authorized
Virtual: This is not a virtual position.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:
  • Experience in a hospital office setting
  • Experience with interpreting and/or analyzing rules, laws, and regulations
  • Experience in general office procedures and clerical responsibilities
  • Verbal and written communication skills with a variety of people from different backgrounds
  • Ability to adapt to changing situations, modify plans, and demonstrate flexibility
  • Knowledge of bookkeeping and budget management
  • Proficient use of software packages, such as Microsoft software, and other integrated and non-integrated databases
To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service.

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary and is performed by sitting, standing, bending, and stooping. The employee is required to obtain records from files, and carry files, manuals, and other light objects up to 20 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution for the GS-06 level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Required Documents

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 01/03/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12639341.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Valen Meade
Address
Northport VA Medical Center
79 Middleville Road Building 200
Northport, NY 11768
US
Learn more about this agency

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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