Program Support Assistant Job in Ogden, UT

Vacancy No. 25-WO-LEI-12790531-ICTAP-VM Department Forest Service
Salary $49,960.00 to $64,952.00 Grade 7 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 9/2/2025 Close Date 9/8/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Ogden, UT


Summary

This position is located in region 4 with the Forest Service in Law Enforcement and Investigations and is responsible for supporting work for law enforcement personnel including Patrol Captions (PC), Special Agents (SA's) and Law Enforcement Officers (LEOs) in zoned office environments.

For additional information about the duties of this position, please contact SM.FS.LEI_RECRUIT@USDA.GOV

This job is open to

Clarification from the agency

This position is open to career transition assistance plan (CTAP), Reemployed Priority List (RPL), and Interagency Career Transition Assistance Plan (ICTAP) eligible candidates who meet the eligibility requirements for priority consideration. VEOA eligible candidates may also apply.

Duties

  • Perform administrative work related to record keeping, filing, unit planning, monitoring, resource studies, purchasing, minor budget tasks, travel, human resources, property management, facility liaison, and other related tasks.
  • Use of automated systems and software to perform a substantial range of functions within each software type to produce a wide range of documents often requiring complex and varying formats.
  • Examine assigned outgoing communication for procedural and grammatical accuracy, correct attachments, dates, signature, addresses, and destinations.
  • Accept, examine, evaluate, route, and maintain incoming communication, mail, administrative email, faxes, and routine and sensitive correspondence.
  • Schedule conferences and meetings, including arranging logistics, preparing agendas, and notifying participants.
  • Maintain detailed records and supporting materials for the budget to ensure adequate compliance for audits and historical reference.

Requirements

Conditions of Employment

  • You must be a US Citizen or US National.
  • Males born after 12/31/1959 must be Selective Service registered or exempt.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Successful completion of one year probationary period, unless previously served.
  • Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Must possess or be able to obtain a Confidential, Secret, or Top-Secret security clearance.
  • This is a Test Designated Position. You will be tested for illegal drugs prior to appointment and randomly thereafter. Appointment and continued employment is conditional on negative results.

Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Specialized Experience Requirement:

For the GS-07: You must have one year specialized experience equivalent to the GS-06 in the Federal service. Specialized experience is defined as majority of the following: Carrying out administrative processes to meet unit needs; receiving and reviewing all formal ingoing/outgoing correspondence for proper format, grammar, punctuation, etc.; using automated databases or software to produce reports and record information; establishing and/or maintaining manual and electronic records, or filing systems; producing written documentation, reports, or memos in final format.

OR one full year (18 semester hours) of successfully completed graduate level education if the coursework is directly related to the work of the position. Graduate level major field of study/coursework must be Business Administration, Public Administration, or related to the work of the position. The education must have been obtained in an accredited college or university.

OR a combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

TIME IN GRADE REQUIREMENT: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This requirement must be met by the closing date of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

THIS POSITION IS OPEN TO CAREER TRANSITION ASSISTANCE PLAN (CTAP), USDA REEMPLOYMENT PRIORITY LIST (RPL), AND INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE CANDIDATES who meet the eligibility requirements for priority consideration. The following link provides information for determining if you meet these criteria: Career Transition Guidelines.

VEOA candidates may also apply. Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA).

This position is not eligible for telework.

The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional Information is available on the OPM Website.

This is a bargaining unit position and is represented by NFFE.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package, as well as the responses to the Assessment Questionnaire to determine the degree to which you possess the knowledge, skills, abilities and competencies listed below:

  • Administration and Management
  • Clerical
  • Organizational Awareness


Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Referral to the hiring manager will be based on the following:

CTAP/ICTAP applicants who meet the basic minimum qualification requirements and are determined to be well qualified. Well qualified is defined as receiving a rating of at least 85 out of a possible 100 based on responses to the occupational questionnaire.

RPL applicants who meet the basic minimum qualifications and have a rating of at least minimally successful on the most recent performance appraisal.

VEOA applicants who meet the basic minimum qualification requirements and are determined to be among the best qualified. Best qualified is defined as receiving a rating of at least 91 out of a possible 100 based on responses to the occupational questionnaire.

Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered to more accurately reflect the submitted documentation. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection disciplinary action up to including removal from the Federal service.

Required Documents

The following documents are required for your application to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in mail service, your system failure or downtime, etc. Encrypted and digitally signed documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
  • Resume must include: 1) personal information; 2) education; 3) work experience including work schedule, hours worked per week, dates of employment; and title, series and grade if applicable; 4) other qualifications.
  • If education is required or you are using education to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
  • Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal AND most recent performance evaluation AND SF-50 documenting separation or the most recent SF-50 if pending separation showing position title, series, grade and duty location.
  • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
  • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50.
  • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from the military or National Guard Bureau AND Separation SF-50.

VEOA Required Documentation:
  • Resume must include: 1) personal information; 2) education; 3) work experience including work schedule, hours worked per week, dates of employment; and title, series and grade if applicable; 4) other qualifications.
  • If education is required or you are using education to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit the NACES website. All transcripts must be in English or include an English translation.
  • DD-214, Certificate of Release from Active Duty showing dates of service and type of discharge or if a current active duty member, certification of expected discharge or release from active duty under honorable conditions not later than 120 days after date the certification is signed.
  • VA letter that shows percent of disability if claiming 10 pt. preference for a service connected disability.

How to Apply

Please view Tips for Applicants - a guide to the Forest Service application process.

Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.

Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement in order to be entered into the system prior to its closing.

This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this.

To begin, click "Apply Online" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents.

NOTE: Please verify that documents you are uploading from USAJOBS transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable.

Agency contact information

HRM Contact Center
Address
USDA Forest Service HRM Contact Center
DO NOT MAIL IN APPLICATIONS, SEE INSTRUCTIONS IN THE ANNOUNCEMENT.
Albuquerque, NM 87109
US

Next steps

Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status.

You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g. If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status).

Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint, or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to sm.fs.hrm_elr@usda.gov, subject line: Fair Chance Act.




Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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